Passengers' intuitive navigation in airports

Cave, Andrew R. (2016) Passengers' intuitive navigation in airports. PhD thesis, Queensland University of Technology.


This thesis examined passengers' intuitive navigation in airports. It aims to ensure that passengers can navigate fast and efficiently through these complex environments. Field research was conducted at two Australian international airports. Participants wore eye-tracking glasses while finding their way through the terminal. Insight was gained into the intuitive use of navigation elements in the airport environment.

With a detailed understanding of how passengers' navigate, the findings from this research can be used to improve airport design and planning. This will assist passengers who don't regularly fly as well as those who are frequent flyers.

Impact and interest:

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Full-text downloads:

29 since deposited on 28 Apr 2016
29 in the past twelve months

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ID Code: 94935
Item Type: QUT Thesis (PhD)
Supervisor: Blackler, Thea, Popovic, Vesna, & Kraal, Ben
Keywords: Airports, Eye tracking, Familiarity, Human centred design, Intuitive interaction, Intuitive navigation, Navigation strategies, Navigation elements, Prior experience, Wayfinding
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Institution: Queensland University of Technology
Deposited On: 28 Apr 2016 23:52
Last Modified: 28 Apr 2016 23:52

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