Honesty in the provision of expert services: The effect of naturalistic framings and participants' professions

Piatti, Marco (2016) Honesty in the provision of expert services: The effect of naturalistic framings and participants' professions. PhD thesis, Queensland University of Technology.


This thesis studies the incentives and behaviour of providers of expert services, like doctors, financial advisors and mechanics. The focus is in particular on provision of health care using a series of credence goods experiments conducted to investigate undertreatment, overtreatment and overcharging in a medical context. The findings of study one suggest that a medical framing compared to a neutral framing significantly increases pro-social behaviour for standard participants in economic experiments. Study two compares the behaviour of medical practitioners - mainly doctors - to students. It is observed that medical doctors’ undertreat and overcharge significantly less, but at the same time overtreat significantly more than students. The final study compares behaviours for other experts - accountants, engineers and lawyers - using experimental framings drawn from the respective contexts and students from the respective faculties as participants in credence goods experiments.

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ID Code: 94984
Item Type: QUT Thesis (PhD)
Supervisor: Dulleck, Uwe, Torgler, Benno, & Schaffner, Markus
Keywords: Artefactual field experiment, Credence goods, Environmental framing, Honesty, Laboratory experiments, Medical framing, Medical professionals, Naturalistic framings, Neutral framing, Tax compliance framing
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Economics & Finance
Institution: Queensland University of Technology
Deposited On: 03 May 2016 01:11
Last Modified: 21 Sep 2016 04:19

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