Boosting morale and improving performance in the nursing setting

Stapleton, Peta, Henderson, Amanda, Creedy, Debra K., Cooke, Marie, Patterson, Elizabeth, Alexander, Heather, Haywood, Alison, & Dalton, Megan (2007) Boosting morale and improving performance in the nursing setting. Journal of Nursing Management, 15(8), pp. 811-816.

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AIM AND BACKGROUND: While the importance of morale is well researched in the nursing literature, strategies and interventions are not so prolific. The complexities of interpersonal relationships within the clinical domain, and the critical issues faced by nurses on a daily basis, indicate that morale, job satisfaction and motivation are essential components in improving workplace efficiency, output and communication amongst staff. Drawing on educational, organizational and psychological literature, this paper argues that the ability to inspire morale in staff is a fundamental indicator of sound leadership and managerial characteristics.

EVALUATION AND KEY ISSUES: Four practical concepts that could be implemented in the clinical setting are proposed. These include: role preparation for managers, understanding internal and external motivation, fostering internal motivation in nursing staff, and the importance of attitude when investing in relationships.

Impact and interest:

14 citations in Scopus
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ID Code: 95210
Item Type: Journal Article
Refereed: Yes
Keywords: Hospital, Leadership, Morale, Nurse manager, Ward culture, article, burnout, clinical competence, education, health care facility, health personnel attitude, human, interpersonal communication, morality, motivation, nurse administrator, nurse attitude, nursing, nursing methodology research, nursing staff, occupational health, organization, organization and management, practice guideline, psychological aspect, public relations, social support, total quality management, workplace, Attitude of Health Personnel, Burnout, Professional, Communication, Guidelines as Topic, Health Facility Environment, Humans, Interprofessional Relations, Nurse Administrators, Nurse's Role, Nursing, Supervisory, Organizational Culture, Organizational Innovation
DOI: 10.1111/j.1365-2934.2007.00745.x
ISSN: 1365-2834
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2007 Wiley-Blackwell Publishing Ltd.
Deposited On: 28 Apr 2016 01:19
Last Modified: 03 May 2016 01:57

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