Orienting to emotion in computer-mediated Cognitive Behavioural Therapy

Ekberg, Stuart, Shaw, Alison R.G., Kessler, David S., Malpass, Alice, & Barnes, Rebecca K. (2016) Orienting to emotion in computer-mediated Cognitive Behavioural Therapy. Research on Language and Social Interaction. (In Press)

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Exploring emotions is a defining feature of psychotherapy. This study explores how therapists explore emotions when they cannot see or hear their clients. In analysing 1,279 sessions of online text-based Cognitive Behavioural Therapy (CBT) we focused on therapists’ commiserations (e.g., “I’m sorry to hear that”) and their affective inferences (e.g., “that sounds very scary for you”). Both practices routinely prefaced moves to pursue a range of therapeutic activities, many of which did not prioritise sustained focus on the emotion that had just been oriented to. By separating message composition from message transmission, the modality used for these therapy sessions enabled therapists to combine orientations to emotion with attempts to shift the focus of discussion. Our analysis finds that although physically co-present and computer-mediated psychotherapy share a common focus on emotional experience, the modality used for therapy can be relevant in the design and use of these orientations. Data are in British English.

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1 citations in Web of Science®
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ID Code: 95349
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Computer-mediated, Text-based, Quasi-synchronous, E-therapy, Cognitive Behavioural Therapy (CBT), Emotion, Affect, Feeling, Affiliation, Conversation Analysis (CA)
DOI: 10.1080/08351813.2016.1199085
ISSN: 1532-7973
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > LINGUISTICS (200400) > Discourse and Pragmatics (200403)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Copyright Owner: Copyright 2016 Taylor & Francis
Deposited On: 04 May 2016 01:05
Last Modified: 27 Jan 2017 12:18

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