Caution, helping may be hazardous: Client abuse, threats and assaults

Cleak, Helen & Puckett, T. C. (1994) Caution, helping may be hazardous: Client abuse, threats and assaults. Australian Social Work, 47(1), pp. 3-9.

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The shooting of a social worker by a client on the Gold Coast in 1991 graphically illustrated the issue of physical assaults and violence by service users against social workers. In this article we look at the incidence of physical assault, threats of violence, abuse of agency property and verbal abuse to social and other welfare workers by clients, using data from a survey in Melbourne. We then look at probable causes of menacing behaviour, such as issues involved in work with involuntary clients' and we discuss options for preventing and coping with violence and abuse in the welfare work place.

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2 citations in Scopus
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ID Code: 95524
Item Type: Journal Article
Refereed: Yes
Keywords: Mental illness, Social welfare, Social work, Surveys, Prisoners, Violence, Child welfare, Youth
DOI: 10.1080/03124079408411113
ISSN: 0312-407X
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Schools > School of Public Health & Social Work
Copyright Owner: Copyright 1994 Routledge
Deposited On: 12 May 2016 23:20
Last Modified: 13 May 2016 00:11

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