Case management in action: An examination of two cases in the area of alcohol related brain damage

Cleak, Helen & Serr, Klaus (1998) Case management in action: An examination of two cases in the area of alcohol related brain damage. Australian Social Work, 51(1), pp. 33-38.

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‘Practice Forum’ provides a forum for social work practitioners to share their practice with others; to describe what they are doing and assess its effectiveness.

The practice of case management is applied in a wide range of service delivery models to meet complex client needs. Unfortunately, cost containment and lack of clarity of the role of the case manager has blurred the definition and practice of case management for both the consumer and professional providers. This article examines two cases of a small non-government agency in Melbourne called Alcohol Related Brain Injury Assessment, Accommodation & Support Inc. (ARBIAS) where case management services are delivered to people with alcohol acquired brain damage. The analysis presented here supports the view that continuity of care and intensive relationship building with clients is vital for successful client outcomes and has application to a variety of programs which service chronically disabled clients.

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ID Code: 95528
Item Type: Journal Article
Refereed: Yes
Keywords: Evaluation, Social work, Consumers, Alcohol abuse
DOI: 10.1080/03124079808411202
ISSN: 0312-407X
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Schools > School of Public Health & Social Work
Deposited On: 12 May 2016 22:48
Last Modified: 12 May 2016 22:48

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