A cultural assessment of family dispute resolution: Findings about cultural appropriateness from the evaluation of a family relationship centre
Ojelabi, Lola Akin, Fisher, Thomas, Cleak, Helen, Vernon, Alikki, & Balvin, Nikola (2012) A cultural assessment of family dispute resolution: Findings about cultural appropriateness from the evaluation of a family relationship centre. Journal of Family Studies, 18(1), pp. 76-89.
The cultural appropriateness of human service processes is a major factor in determining the effectiveness of their delivery. Sensitivity to issues of culture is particularly critical in dealing with family disputes, which are generally highly emotive and require difficult decisions to be made regarding children, material assets and ongoing relationships. In this article we draw on findings from an evaluation of the Family Relationship Centre at Broadmeadows (FRCB) to offer some insights into and suggestions about managing cultural matters in the current practice of family dispute resolution (FDR) in Australia. The brief for the original research was to evaluate the cultural appropriateness of FDR services offered to culturally and linguistically diverse (CALD) communities living within the FRCB’s catchment area, specifically members of the Lebanese, Turkish and Iraqi communities. The conclusions of the evaluations were substantially positive. The work of the Centre was found to illustrate many aspects of best practice but also raised questions worthy of future exploration. The current article reports on overall cultural appropriateness, particularly identifying barriers which may inhibit access and how acculturation may play a role in reducing perception of barriers. An earlier article reported on access, retention and outcomes for these CALD groups (Akin Ojelabi et al., 2011).
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|Item Type:||Journal Article|
|Keywords:||family disput resolution, culturally and lingustically diverse communities, cultural appropriateness, FAMILY STUDIES, Human Services, Family Relations, Acculturation, article, Attrition, Constraints, Turkey, Australia, Cultural Sensitivity, Effectiveness, Evaluation, Service utilisation, Culture, Service delivery, Family dispute resolution, Non English speaking background, Mediation, Ethnic groups, Family psychotherapy, Conflict management, Social aspects, Family services|
|Divisions:||Current > QUT Faculties and Divisions > Faculty of Health
Current > Schools > School of Public Health & Social Work
|Deposited On:||12 May 2016 22:38|
|Last Modified:||17 May 2016 02:20|
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