The impact of modularisation on information system development outsourcing project control

Subasinghage, Maduka Nuwangi (2016) The impact of modularisation on information system development outsourcing project control. PhD thesis, Queensland University of Technology.


Information systems development (ISD) outsourcing projects employ modularisation to decompose complex tasks into simpler portions. Modularisation enables better management and control. Adopting a ‘control theory’ perspective, this research explored the mechanisms for managing modularised ISD outsourcing projects effectively. Results are drawn using the case study method, employing eight modularised ISD outsourcing projects. Results demonstrate that modularisation increases the use of formal controls and decreases the informal clan controls. Further, it was found that an error in modualrisation creates fluctuations in Business Requirement Specifications.

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ID Code: 95936
Item Type: QUT Thesis (PhD)
Supervisor: Sedera, Darshana & Murphy, Glen
Keywords: Case study, Control, Control theory, Formal control, Information system development, Information system development outsourcing, Informal control, Modularisation, Outsourcing
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Institution: Queensland University of Technology
Deposited On: 15 Jun 2016 23:11
Last Modified: 15 Jun 2016 23:11

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