Designing for the marginalized: A step towards understanding the lives of refugees and asylum seekers

Almohamed, Asam & Vyas, Dhaval (2016) Designing for the marginalized: A step towards understanding the lives of refugees and asylum seekers. In Proceedings of the 2016 ACM Conference Companion Publication on Designing Interactive Systems - DIS '16 Companion, Brisbane, Qld, pp. 165-168.

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When refugees and asylum seekers start new lives in a host community, they face many challenges and often rely on others for help. ICT can play a significant role to empower and support them in their new lives. In this paper, we focus on understanding the challenges that refugees and asylum seekers face in order to build a comprehensive perspective to design suitable technologies. As a first step, we carried out a qualitative study involving semi-structured interviews with 7 participants: 5 refugees and asylum seekers and 2 activists. Our preliminary findings show that there are three common themes that affect such demography:

  • (1) Social isolation,

  • (2) Cultural backdrops, and;

  • (3) The role of technology.

Based on this, we provide some early insights into designing an innovative ICT platform to empower refugees and asylum seekers for their social inclusion in the host society.

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ID Code: 96369
Item Type: Conference Paper
Refereed: Yes
DOI: 10.1145/2908805.2909415
ISBN: 9781450343152
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright is held by the owner/author(s).
Deposited On: 28 Jun 2016 22:59
Last Modified: 11 Jul 2016 05:08

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