A collaborative approach to design individualized technologies with people with a disability

Rajapakse, Ravihansa, Brereton, Margot, Sitbon, Laurianne, & Roe, Paul (2015) A collaborative approach to design individualized technologies with people with a disability. In Carter, M., Gibbs, M., Smith, W., Vetere, F., & Ploderer, B. (Eds.) Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction on - OzCHI '15, Association for Computing Machinery (ACM), Melbourne, Vic, pp. 29-33.

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Designing individualized technologies to suit unique needs and wants of people can enhance their quality of life. This paper explores the challenges in bringing together different communities with the necessary skill sets to design such technologies for and with people with a disability. A collaborative approach involving a maker community, a disability services organization, and university staff and students was investigated through the theoretical lens of infrastructuring. Maker communities can potentially provide skilled and willing volunteers, while disability services organizations possess disability sector expertise and the university can contribute design expertise through its staff and students. While these parties complement each other, tensions can arise that require resolution. Through ethnography and co-design this study identified key tensions that arise in a collaboration including differences in motivations, the importance of sensitive and accurate need finding, managing expectations, and leveraging health and safety standards. Resolution of these tensions can lead the way to more sustainable collaborative projects.

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ID Code: 96905
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Collaboration, Individualized design, Infrastructuring, People with a disability
DOI: 10.1145/2838739.2838824
ISBN: 9781450336734
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 is held by the owner/author(s).
Deposited On: 13 Jul 2016 22:43
Last Modified: 17 Jul 2016 22:12

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