Crash counting: a review of fleet crash reporting in the UK

Murray, Will (2000) Crash counting: a review of fleet crash reporting in the UK. In Road Safety Research, Policing & Education Conference, 26-28 November 2000, Brisbane, Queensland.


Although the true extent of crashes involving company vehicles is unclear in the UK, it is known to be disproportionately high and a major financial and human cost. This paper summarises recent UK-based research into company vehicle reporting, investigation and recording.

50+ companies were interviewed and a new reporting, investigation and recording system developed and pilottested. Current systems tend to include pre-crash information, at-scene information, post-crash procedures and crash analysis. They are strong on claims management, but weak on investigation and risk analysis. Poor quality reporting, few comparable standards or key performance indicators (KPIs), regulation falling between or outside of several Government agencies and no formalised system of auditing company performance are problems.

The paper recommends that the pilot study should continue in a small number of case study companies to identify further system improvements and the change management processes required for wider implementation. A crash reporting and recording self-audit and KPIs are proposed, to allow companies to identify ‘where they are now’ and areas for improvement.

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ID Code: 9741
Item Type: Conference Paper
Refereed: No
Additional Information: The contents of this conference can be freely accessed online via the conference’s web page (see hypertext link).
Additional URLs:
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > TRANSPORTATION AND FREIGHT SERVICES (150700) > Road Transportation and Freight Services (150703)
Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > PUBLIC HEALTH AND HEALTH SERVICES (111700) > Environmental and Occupational Health and Safety (111705)
Divisions: Current > Research Centres > Centre for Accident Research & Road Safety - Qld (CARRS-Q)
Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2000 (please consult author)
Deposited On: 26 Sep 2007 00:00
Last Modified: 05 Nov 2009 04:54

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