Towards cost model-driven log-based business process improvement

Low, Wei Zhe (2016) Towards cost model-driven log-based business process improvement. PhD thesis, Queensland University of Technology.


This doctoral study focused on analysing business process execution histories to initiate evidence-based business process improvement activities. The researcher developed techniques to explore and visualise better ways of executing a business process, as well as to analyse the impact of the changes towards cost reduction. This research enables organisations to gain a better understanding of how the same business process can be performed in a more efficient manner, taking into consideration the trade-offs between processing time, cost, and employee utilisation.

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13 since deposited on 11 Aug 2016
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ID Code: 97727
Item Type: QUT Thesis (PhD)
Supervisor: Wynn, Moe & ter Hofstede, Arthur
Keywords: Business Process Management, Business Process Improvement, Process Mining, Event Log, Cost Model-Informed, Optimisation, Hybrid Genetic Algorithm, Comparative Analysis, Visual Analytics, Cost Reduction
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Institution: Queensland University of Technology
Deposited On: 11 Aug 2016 02:41
Last Modified: 11 Aug 2016 02:41

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