A 3D visualization approach for process training in office environments

Aysolmaz, Banu, Brown, Ross A., Bruza, Peter D., & Reijers, Hajo A. (2016) A 3D visualization approach for process training in office environments. In On the Move to Meaningful Internet Systems: OTM 2016 Conferences: Confederated International Conferences: CoopIS, C&TC, and ODBASE 2016, Proceedings (Lecture Notes in Computer Science, Volume 10033), Springer, Rhodes, Greece, pp. 418-436.

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Abstract

Process participants need to learn how to perform in the context of their business processes. Process training is challenging due to cognitive difficulties in relating process model elements to real world concepts. In this paper we present a 3D Virtual World (VW) process training approach for office environments. In this VW, process participants can experience a process in an immersive environment. They inter- act with VW representations of process elements in changing locations, based on process activities. By means of embodied 3D representation, deep immersion and engagement in this environment, enhancements in long term memory learning and episodic memory usage for knowledge retrieval are expected. Our illustration of an example process model shows the applicability of the approach. We list a number of future directions to extend the use and the benefits.

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ID Code: 98478
Item Type: Conference Paper
Refereed: Yes
Keywords: Process Training, Visual Metaphors, Human-centric BPM, Process Modeling, 3D Virtual Worlds
DOI: 10.1007/978-3-319-48472-3_24
ISBN: 978-3-319-48471-6
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Virtual Reality and Related Simulation (080111)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2016 [Please consult the author]
Deposited On: 30 Aug 2016 22:18
Last Modified: 26 Oct 2016 13:54

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