Profiling employees online: Shifting public-private boundaries in organisational life

McDonald, Paula K., Thompson, Paul M., & O'Connor, Peter J. (2016) Profiling employees online: Shifting public-private boundaries in organisational life. Human Resource Management Journal, 26(4), pp. 541-556.

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Profiling involves the collection and use of online information about prospective and current employees to evaluate their fitness for and in the job. Workplace and legal studies suggest an expanded use of profiling and significant legal/professional implications for HRM practitioners, yet scant attention has been afforded to the boundaries of such practices. In this study, profiling is framed as a terrain on which employees and employers assert asymmetrical interests. Using survey data from large samples in Australia and the UK, the study investigates the prevalence and outcomes of profiling; the extent to which employees assert a right to privacy versus employer rights to engage in profiling; the extent to which organisations codify profiling practices; and employee responses in protecting online information. The findings contribute to a small and emerging body of evidence addressing how social media conduct at work is reconstituting and reshaping the boundaries between public and private spheres.

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ID Code: 98762
Item Type: Journal Article
Refereed: Yes
Keywords: Profiling, Public–private Boundaries, Social Media at Work, Employee Privacy
DOI: 10.1111/1748-8583.12121
ISSN: 0954-5395
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: 2016 John Wiley & Sons Ltd
Deposited On: 11 Sep 2016 23:08
Last Modified: 07 Feb 2017 15:41

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