The status of research on leadership in business process management: A call for action

Syed, Rehan, Bandara, Wasana, French, Erica, & Stewart, Glenn (2016) The status of research on leadership in business process management: A call for action. In ANZAM 2016: 30th Australian and New Zealand Academy of Management Conference: Under New Management: Innovating for Sustainable and Just Futures, 6-9 December 2016, Brisbane, Qld.

Abstract

Business Process Management is recognised as a holistic management strategy aimed at achieving higher performance by optimising business processes. BPM projects require high commitment and leadership capabilities. Leadership has constantly been recognised as one of the critical success factors of BPM projects. However, the nature and characteristics of leadership in BPM are relatively under-researched areas. This paper presents the outcomes of a systematic literature review on leadership in BPM. While our review confirms a strong consensus on the importance of leadership in BPM, it also depicts the dearth of research in this area. We present a detailed analysis on the key themes observed within the current research with identified gaps and a call for action with a recommended research agenda.

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ID Code: 98771
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Business Process Management, Strategic Initiatives, Leadership
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Organisation (080610)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Systems (150302)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Corporate Governance and Stakeholder Engagement (150303)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Planning and Management (150312)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Institutes > Institute for Future Environments
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Current > Schools > School of Management
Facilities: Science and Engineering Centre
Copyright Owner: Copyright 2016 [please consult the authors]
Deposited On: 11 Sep 2016 23:16
Last Modified: 04 Feb 2017 00:35

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