Building connections: Technology design for living on a low income

Snow, Stephen, Vyas, Dhaval, Lyle, Peter, Mallett, Miranda, & Brereton, Margot (2016) Building connections: Technology design for living on a low income. In Proceedings of the 14th Participatory Design Conference: Short Papers, Interactive Exhibitions, Workshops - PDC '16, ACM, Aarhus, Denmark, pp. 1-4.

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Abstract

This paper presents an exploration through participatory design in supporting those living on a low income. We share our findings from a workshop with users of an Australian non-profit organisation involved with food relief. This process of co-creation with disadvantaged participants led to ideas for technologies to assist those rebuilding after a crisis; namely the ideas of a time-stamped public transport card and a "crisis phone". Finally, we reflect on our design process to date with some considerations for future designs. For example, how we found that the informal conversations and diversions from the content of the workshop served to define the problem space better than activities that had been specifically planned for this purpose.

Impact and interest:

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ID Code: 98802
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Low income; Food relief; Welfare; workshop; finances
DOI: 10.1145/2948076.2948091
ISBN: 9781450341363
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2016 ACM
Deposited On: 12 Sep 2016 22:46
Last Modified: 14 Sep 2016 01:42

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