The NESTT - Rapid Process Redesign

Rosemann, Michael (2017) The NESTT - Rapid Process Redesign. In vom Brocke, Jan & Mendling, Jan (Eds.) BPM Case Studies. Springer, Berlin, pp. 1-20. (In Press)


The higher education sector faces like most information-intensive industries an opportunity-rich, digital future. Nowadays, students demand contemporary, multi-channel learning experiences and fast evolving digital affordances provide universities with a growing design space for their future processes. Legislative changes, a globalizing market of learners and educational providers, and the emergence of new technology-based business models (EduTech) and legislative changes are further features of the current situation in this sector. In order to prepare for and to capitalize on this changing environment the Queensland University of Technology (QUT), like any university, needs to ensure operational inefficiencies are addressed as part of the required organisational transformation. However, traditional BPM approaches are often time-consuming and not tailored to immediate process transformation, meaning a new, dedicated and agile approach for QUT was needed.

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120 since deposited on 14 Sep 2016
120 in the past twelve months

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ID Code: 98803
Item Type: Book Chapter
Additional URLs:
Keywords: Business Process Management, Rapid redesign, The NESTT, Agile
Divisions: Current > Institutes > Institute for Future Environments
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2017 Michael Rosemann
Deposited On: 14 Sep 2016 00:42
Last Modified: 24 Oct 2016 03:51

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