Executive-level support for flexible work arrangements in a large insurance organization

Williams, Penelope, McDonald, Paula, & Cathcart, Abby (2016) Executive-level support for flexible work arrangements in a large insurance organization. Asia Pacific Journal of Human Resources. (In Press)

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Strategic workforce initiatives, such as flexible work arrangements (FWAs) are established at the executive level, yet executive support for FWAs has been given scant attention. This study applies Bowen and Ostroff's human resource (HR) process dimensions of distinctiveness, consistency, and consensus to explore how executives in a large Australian insurance company signal support for the implementation of flexible work policy to subordinate supervisors. The findings show that executives signal their support through explicit statements encouraging use of FWAs, through reporting, and by their own use of FWAs. Importantly, the findings also show that the strategic context influence how executives interpret and implement HR policy, in this case with an emphasis on profitability and risk aversion. This study contributes to knowledge about HR policy implementation and the role of executives in shaping a work environment supportive of FWAs.

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ID Code: 99490
Item Type: Journal Article
Refereed: Yes
Keywords: Flexible Work Arrangements, Human Resource Policy, Strategic HRM, Supervisor Support
DOI: 10.1111/1744-7941.12125
ISSN: 1038-4111
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2016 Australian Human Resources Institute
Deposited On: 13 Oct 2016 23:29
Last Modified: 16 Oct 2016 21:56

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