Back to the future: Shopper loyalty is the future for community pharmacy

Mortimer, Gary (2016) Back to the future: Shopper loyalty is the future for community pharmacy. ITK, 48, pp. 50-51.


Australia’s two major retailers, Coles and Woolworths, already have vested interests in fuel, convenience, liquor, hardware, hotels, insurance, financial services and more recently, travel. A continuing frustration for both these retail giants is their inability to follow global trends and enter the pharmacy sector. Even as far back as 2000, Woolworths, under the stewardship of Roger Corbett, lobbied strongly for the opportunity to branch into pharmacy retailing.

Impact and interest:

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

15 since deposited on 14 Oct 2016
15 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 99972
Item Type: Journal Article
Refereed: No
Additional Information: This website is only available to Pharmacists
Additional URLs:
Keywords: Pharmacy, Major Retailers, Loyalty, Coles, Woolworths
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500) > Consumer-Oriented Product or Service Development (150501)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: Copyright 2016 Pharmacy Guild of Australia
Deposited On: 14 Oct 2016 00:11
Last Modified: 16 Oct 2016 22:59

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page