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New media design for cultural institutions

Watkins, Jerry J. and Russo, Angelina (2005) New media design for cultural institutions. In Proceedings 2nd Conference on Designing for User eXperience(43), San Francisco.

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Abstract

Community co-creation programs are increasingly used by cultural institutions in an attempt to draw new audiences to their collections. By providing engaging interactive experiences in partnership with the community, institutions may well increase their audience numbers in the short term; but to optimize the viability and longevity of such programs, institutions and designers should consider the integration of strategic design methods with curatorial processes in order to reconsider the capture, display and promotion of collections and/or exhibitions. This case study uses a project from the State Library of Queensland, Australia to showcase a human computer interaction-derived design method developed by the authors to ensure a strategic response to community co-creation initiatives. Using a variety of media, the new Multi-Platform Communication Design method has enabled the design of web-based distribution; a community and a facilitator’s training program; and the development of a mobile multimedia laboratory. This paper details the design method by which these multiple communication platforms were developed and implemented to achieve successful project delivery.

Item Type:Conference Paper
Status:Published
Keywords:Human computer interaction, Community co-creation, New media design, Mobile computing, Experience strategy
Subjects:280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280105 Interfaces and Presentation (excl. Computer-Human Interaction)
280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280104 Computer-Human Interaction
310000 Architecture, Urban Environment and Building > 310100 Architecture and Urban Environment > 310199 Architecture and Urban Environment not elsewhere classified
ID Code:3979
Deposited By:Russo, Angelina
Deposited On:28 April 2006
Alternative Locations:http://portal.acm.org/citation.cfm?id=1138285
Copyright Owner:Copyright 2005 AIGA
Additional Information:For more information or to obtain a copy, please contact the author: a.russo@qut.edu.au