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Magistrates and voice recognition: reconceptualising agency

Dugdale, Anni and Kraal, Ben J. (2006) Magistrates and voice recognition: reconceptualising agency. In Kjeldskov, Jesper and Paay, Jeni, Eds. Proceedings OZCHI06 206, pages pp. 127-133, Sydney.

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Abstract

Exploring the introduction of speech recognition, an intelligent software system, in the Magistrates Court of the Australian Capital Territory (ACT) promted questioning of the notion of agency. In this paper we look to sociology for conceptions of human and machine agency helpful to HCI. In particular we draw on actor network theory and the work of Lucy Suchman for an emphasis on the materiality of agency, the mutuality of human and non-human co-constructions of agency, and the performative and distributed nature of agency. Far from being marked by autonomy and independence, agency can more usefully be conceived as the outcome of the relatedness of human to human, human to non-human and non-human to non-human.

Item Type:Conference Paper
Status:Published
Keywords:Understanding agency in socio-technical systems; Automatic Speech Recognition; Interface agents.
Subjects:370000 Studies in Human Society > 370100 Sociology > 370199 Sociology not elsewhere classified
370000 Studies in Human Society > 370100 Sociology > 370106 Sociological Methodology and Research Methods
280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280104 Computer-Human Interaction
280000 Information, Computing and Communication Sciences > 280200 Artificial Intelligence and Signal and Image Processing > 280206 Speech Recognition
ID Code:7580
Deposited By:Kraal, Ben J
Deposited On:14 May 2007
Alternative Locations:http://dx.doi.org/10.1145/1228175.1228199
Copyright Owner:Copyright 2006 (The Authors) & CHISIG
Copyright Statement:Reproduced in accordance with the copyright policy of the publisher.