An Integrated Collaborative Approach for FM - Sydney Opera House FM Exemplar

Morris, Jason and Ballesty, S and Ding, L and Drogemuller, Robin and Mitchell, John and Schevers, Hans and Leifer, David and Schwede, Dirk and Wu, Jeremy and Henrikson, Janet and Akhurst, Paul and Spink, George (2006) An Integrated Collaborative Approach for FM - Sydney Opera House FM Exemplar . In Proceedings 2nd International Conference of the CRC for Construction Innovation, pages pp. 1-13, Australia.

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Abstract

This paper presents an integrated collaborative approach for facilities management (FM), which utilises the Sydney Opera House (SOH) as an exemplar case study. The approach deals with Benchmarking, Procurement and Digital Modelling as a whole and develops collaboration between them. It aims to achieve innovative FM strategies and models that will possibly have a direct benefit role for the Australian facilities management industry. The Benchmarking theme focuses on the asset maintenance of the performing art centre, iconic building and facilities with similar functionalities. Critical success factors in the functional areas of asset maintenance are identified against organisational objectives of the SOH and key performance indicators are developed. The Procurement theme focuses on the maintenance service procurement, especially for outsourcing. Procurement methods and a multi-criteria assessment approach for supporting decision making are discussed. Suggested collaboration between Benchmarking and Procurement includes sharing of the benchmarking data and utility of key performance indicators to support procurement strategies. The Digital Modelling theme develops building information modelling for facilities management and investigates the potential of state-of-the-art information systems to enable a future integrated platform to support facility management collaborative activities and processes.

Item Type:	Conference Paper
RM Number:	2007008964
Status:	Published
Keywords:	facilities management, benchmarking, procurement, digital modelling
Subjects:	310000 Architecture, Urban Environment and Building > 310200 Building
ID Code:	8126
Deposited By:	Henderson, Carol
Deposited On:	08 June 2007