Approaches to evaluation of websites for public sector services
(2007) Approaches to evaluation of websites for public sector services. In Kommers, Piet, Eds. Proceedings IADIS Conference on e-Society, pages pp. 279-284, Lisbon, Portugal.
Full text available as: |
Abstract
A brief review of developments in evaluation of e-government Websites is undertaken in order to introduce an instrument which is presently being tested for evaluating such sites. This instrument enables assessment and comparison of Websites according to criteria grouped under the categories of Security and privacy; Usability; Content; Services; Citizen participation; and Features. Examples of elements within each of the categories are described.
| Item Type: | Conference Paper |
|---|---|
| Status: | Published |
| Keywords: | e-Government; Evaluation; Websites |
| Subjects: | 360000 Policy and Political Science > 360200 Policy and Administration > 360299 Policy and Administration not elsewhere classified 280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280104 Computer-Human Interaction |
| ID Code: | 8740 |
| Deposited By: | Middleton, Michael |
| Deposited On: | 23 July 2007 |
| Alternative Locations: | http://www.esociety-conf.org/ |
| Copyright Owner: | Copyright 2007 IADIS |
| Copyright Statement: | : Reproduced in accordance with the copyright policy of the conference |
| Additional Information: | For more information, please refer to the conference’s website (see hypertext link) or contact the author. Author contact details: m.middleton@qut.edu.au |