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3G Multimedia Content Production as Social Communication

Satchell, Christine and Singh, Supriya and Zic, John (2004) 3G Multimedia Content Production as Social Communication. Australian Journal of Information Systems. Best of OZCHI Special Edition 11(2).

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Abstract

Mobile phone ownership presents users with the opportunity to regularly update others of their actions through the digital documentation and circulation of their experiences. There is a sense that an event is not complete until it is shared through text, voice or images. A study of 35 users aged 18- 30, conducted for the Smart Internet Technology CRC revealed that when members of a social group cannot be together physically, circulating digitised accounts of an activity becomes an authentic way to share the event. Furthermore, the study indicated that with the convergence of 3G mobile phones, digital cameras and the Internet, users are taking advantage of the best of all three communication channels to create, circulate, distribute and archive content in new and dynamic ways. Through this process users are creating the ‘ideal digital self’ by which to communicate. However, the effectiveness of these new practices is eroded by specific design and technological limitations, thus a distinct set of user problems emerged. This paper illustrates how the Trophy Room scenario, which is a 3G phone and web application was developed to address the user needs identified in the study.

Item Type:Journal Article
Status:Published
Subjects:280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280104 Computer-Human Interaction
ID Code:12599
Deposited By:Satchell, Christine
Deposited On:25 February 2008
Alternative Locations:http://www.aaisnet.org/, http://dl.acs.org.au/index.php/ajis
Copyright Owner:Copyright 2004 Australasian Association for Information Systems
Copyright Statement:Reproduced in accordance with the copyright policy of the publisher.