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Beyond security: implications for the future of federated digital identity management systems

Satchell, Christine and Shanks, Graeme and Howard, Steve and Murphy, John (2006) Beyond security: implications for the future of federated digital identity management systems. In Proceedings OzCHI 2006 : 20th conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments, pages pp. 313-316, Sydney.

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Abstract

Federated identity management is often viewed by corporations as a solution to support secure online commerce by synthesising complex and fragmented user information into a single entity. However previous research (Satchell et al 2006) has revealed a new set of end user needs for the design of identity management systems. This paper explores these needs from an identity management provider perspective, finds both alignment and divergence in needs and identifies a generational shift as a major cause of the differing needs. Whilst X and Y generations do not react strongly to concerns about digital identity theft or misappropriation of information, they seek to create and control their digital representations to be streamlined, portable across domains and revealing elements of their real life identity. There is still a considerable challenge for providers who must look beyond ‘security’ and ‘authentication’ to include ‘user control’, ‘synthesis’, ‘portability’ and ‘personalisation’ in the design of their systems.

Item Type:Conference Paper
Status:Published
Keywords:Digital identity, federation, security
Subjects:280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280104 Computer-Human Interaction
ID Code:12615
Deposited By:Satchell, Christine
Deposited On:25 February 2008
Alternative Locations:http://dx.doi.org/10.1145/1228175.1228231
Copyright Owner:Copyright 2006 (The authors) and CHISIG