keywords: Health service utilisation,Emergency health services,Emergency departments,Ambulance,Health seeking behaviour,Health beliefs,Patient perceptions,CEDM description: Toloo, Sam , Rego, Joanna , FitzGerald, Gerry , Vallmuur, Kirsten , & Ting, Joseph (2013) Emergency Health Services (EHS) : demand and service delivery models. monograph 3 : patients’ reasons and perceptions. Queensland University of Technology, Brisbane, Australia, QLD. DC.date.modified: 2015-06-22