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        • School of Advertising, Marketing & Public Relations (788)
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Number of items at this level: 788.

Book

Grewal, Dhruv, Levy, Michael, Mathews, Shane W., Harrigan, Paul, & Bucic, Tania (2014) Marketing. McGraw Hill Education, Australia.

Ang, Ien, Brand, Jeffrey E., Noble, Greg, & Sternberg, Jason (2006) Connecting Diversity : Paradoxes of Multicultural Australia. Special Broadcasting Service Corporation.

Bai, Li (2011) Enhancing Research Productivity of TEFL Academic in China : A Mixed Method Study. Lambert Academic Publishing, Germany.

Belch, George E., Belch, Michael A., Kerr, Gayle F., & Powell, Irene (2008) Advertising and promotion : an integrated marketing communications perspective. McGraw-Hill, Sydney.

Briggs, Maxwell (2010) Big project ventures: facilitating a collaborative planning and implementation process. Lambert Academic Publishing AG & Co., Germany.

Hill, Charles, Wickramasekera, Rumintha, & Cronk, Thomas (2010) Global Business Today 2nd edition. McGraw-Hill Australia, North Ryde, N.S.W..

Huang, Marvin, McDonnell, John, & Beatson, Amanda T. (2010) Establishing a quality franchise relationship in Taiwan : Investigating relationships between relationship quality, loyalty and cooperation. VDM Verlag Dr Muller Aktiengesellschaft and Co. KG, Germany.

Pike, Steven D. (2004) Destination Marketing Organisations. Advances in Tourism Research series. Elsevier, Amsterdam.

Solomon, Michael R., Dann, Stephen, Dann, Susan, & Russell-Bennett, Rebekah (2007) Consumer behaviour : buying, having, being. Pearson Education, Frenchs Forest, N.S.W..

Wang, Ying Xian (2013) On Chinese Modal Particle A (啊) : A Pragmatic and Semantic Study. Peter Lang AG, International Academic Publishers, Bern.

Wickramasekera, Rumintha, Cronk, Tom, & Hill, Charles (2013) Global business today, 3rd Asia Pacific Edition. McGraw-Hill , North Ryde, N.S.W.

Book Chapter

Bartlett, Jennifer L. (2011) Public relations and corporate social responsibility. In Bartlett, Jennifer L., Ihlen, Oyvind, & May, Steve (Eds.) The Handbook of Communication and Corporate Social Responsibility. Wiley-Blackwell, Chichester, West Sussex ; Malden, MA , pp. 67-86.
Number of citations in Scopus 2

Bartlett, Jennifer L. & Bartlett, George (2012) Kaleidoscopes and contradictions : the legitimacy of social media for public relations. In Duhé, , Sandra (Ed.) New Media and Public Relations [2nd ed.]. Peter Lang International Academic Publishers, New York, pp. 13-20.

Bartlett, Jennifer L. & Devin, Bree (2011) Management, communication, and corporate social responsbility. In Bartlett, Jennifer L., Ihlen, Oyvind, & May, Steve (Eds.) The Handbook of Communication and Corporate Social Responsibility. Wiley-Blackwell, pp. 47-66.
Number of citations in Scopus 2

Bartlett, Jennifer L., Ihlen, Oyvind, & May, Steve (2011) Corporate social responsibility and communication. In Bartlett, Jennifer L., Ihlen, Oyvind, & May, Steve (Eds.) The Handbook of Communication and Corporate Social Responsibility. Wiley-Blackwell, pp. 3-21.
Number of citations in Scopus 2

Bartlett, Jennifer L., Ihlen, Oyvind, & May, Steve (2012) Organisations behaving badly : the role of communication in understanding CSI and CSR. In Tench, Ralph, Sun, William, & Jones , Brian (Eds.) Corporate Social Irresponsibility : A Challenging Concept. Emerald Group Publishing Limited, pp. 159-176.

Bartlett, Jennifer L., Pallas, Josef, & Frostenson, Magnus (2013) Reputation and Legitimacy : accreditation and rankings to assess organizations. In Carroll, Craig E. (Ed.) The Handbook of Communication and Corporate Reputation. John Wiley & Sons Inc, Malden, MA , pp. 530-544.
Number of citations in Scopus 1

Beatson, Amanda T., Russell-Bennett, Rebekah, & Hartel, Charmine E.J. (2011) Affective events theory as a framework for understanding third-party consumer complaints. In Härtel, C.E.J., Ashkanasy, N.M., & Zerbe, W.J. (Eds.) What Have We Learned? : Ten Years On. Emerald Group Publishing Limited, Bingley, pp. 167-195.
Number of full-text downloads 13

Bennett, Rebekah (2003) Communication in Services. In Services Marketing. Wiley and Sons, Sydney.
Number of citations in Scopus 2

Brown, Kerry, Pini, Barbara, & Previte, Josephine (2004) Politics and Identity in Cyberspace: A Case Study of Australian Women in Agriculture Online. In van de Donk, W, Loader, B, Nixon, P, & Rucht, D (Eds.) Cyberprotest New Media, citizens and social movements. Routledge, London, United Kingdom, pp. 259-275.

Caught, Kellie, Kienzle, Rene, & Shadur, Mark (2003) Organizational Change in Australian Telecommunications Companies. In Madden, Gary (Ed.) World Telecommunications Markets The international Handbook of Telecommunications Economics, Volume III. Edward Elgar Publishing Limited, Cheltenham United Kingdom, pp. 300-318.

Chia, Joy & Xavier, Robina J. (2008) Financial public relations : Domino's Pizza and Elders Rural Bank. In Sheehan, Mark & Xavier, Robina (Eds.) Public Relations Campaigns. Oxford University Press, Melbourne.

Cornwell, T. Bettina, Weeks, Clinton S., & Roy, Donald P. (2007) Sponsorship-linked marketing : opening the black box. In Owens, Deborah L., Hausknecht, Douglas R., & Keillor, Bruce D. (Eds.) Marketing in the 21st Century: Integrated Marketing Communication. Praeger Publishers, pp. 241-280.

Dasborough, Marie T, Sinclair, Marta, Russell-Bennett, Rebekah, & Tombs, Alastair (2008) Measuring emotion : methodological issues and alternatives. In Ashkanasy, Neal M. & Cooper, Cary L. (Eds.) Research companion to emotions in organizations. Edwin Elgar Publishing, Cheltenham, U.K., pp. 197-208.
Number of citations in Scopus 5

Daws, Leonie, Previte, Josephine, Simpson, Lynette, & Wood, Leanne (2002) Bush and Bureaucrats: Women's Civic Participation from the Australian Outback. In Pendakur, M & Harris, R (Eds.) Citizenship and Participation in the Information Age. Garamond Press, Aurora, Ontario, Canada, pp. 415-426.

Drennan, Judy & Keeffe, Dominique A. (2010) Five tools to manage and prevent customer misbehaviour during service experiences. In Arenstein, Seth (Ed.) Customer Experience Management: Lessons and insights for the cable industry. Access Intelligence, pp. 48-51.

Grace, Margaret & Lennie, June (2002) Voices from Elsewhere: Empowering Electronic Conversations Among Women. In Inayatullah, S & Leggett, S (Eds.) Transforming Communication: Technology, Sustainability and Future Generations. Praeger Publishers, Westport, CT, USA, pp. 121-133.

Gray, Heather L., Marks, Heath, Meyers, Neville, Jones, Wendy C., Hearn, Gregory N., & Sanzogni, Louis (2010) Mobile technology for improved productivity : analysis of an in-field trial at two Australian universities. In Kinuthia, Wanjira & Marshall, Stewart (Eds.) Educational technology in practice : research and practical case studies from the field. Information Age Publishing, Charlotte, North Carolina, USA, pp. 273-281.

Ihlen, Øyvind, May, May, & Bartlett, Jennifer (2014) Four Aces : Bringing Communication Perspectives to Corporate Social Responsibility. In Tench, Ralph, Sun, William, & Jones, Brain (Eds.) Communicating Corporate Social Responsibility : Perspectives and Practice. Emerald Group Publishing Limited, pp. 25-39.

Johnston, Kim A. & Everett, James. L (2014) Cultural influences on strategic communication. In Holtzhausen, Derina & Zerfass, Ansgar (Eds.) The Routledge Handbook of Strategic Communication. Routledge. (In Press)

Kelly, Patricia (2004) Futurelandia - Cuckoo in the Nest. In Inayatullah, Sohail (Ed.) The Causal Layered Analysis (CLA) Reader : Theory and Case Studies of an Integrative and Transformative Methodology. Tamkang University Press, Taipei, Taiwan 251, pp. 472-481.

Kelly, Patricia (2004) Methods for the Age of Meaning - Sense-making and Causal Layered Analysis. In Inayatullah, Sohail (Ed.) The Causal Layered Analysis (CLA) Reader : Theory and Case Studies of an Integrative and Transformative Methodology. Tamkang University Press, Taipei, Taiwan 251, pp. 183-198.

Kelly, Patricia (2004) Not for Wimps: Futures Thinking and First Year Engineers. In Inayatullah, Sohail (Ed.) The Causal Layered Analysis (CLA) Reader : Theory and Case Studies of an Integrative and Transformative Methodology. Tamkang University Press, Taipei, Taiway 251, pp. 338-359.

Kuhn, Kerri-Ann (2009) The market structure and characteristics of electronic games. In Digital sport for performance enhancement and competitive evolution: Intelligent gaming technologies. IGI Global, United States of America, pp. 257-285.
Number of citations in Scopus 1

Kuhn, Kerri-Ann, Alpert, Frank, & Pope, Nigek K. Ll. (2010) An application of Keller’s Brand Equity Model in a B2B context. In Dall’Olmo Riley, Francesca (Ed.) Brand Management. Sage Publications Ltd., London ; Thousand Oaks, Calif.; New Delhi; Singapore, pp. 221-244.

Lennie, June (2006) Critically evaluating rural women’s participation and empowerment : An interdisciplinary feminist framework for research and analysis. In Behera, M. C. (Ed.) Globalising Rural Development : Competing Paradigms and Emerging Realities. Sage, New Delhi.
Number of full-text downloads 209

Letheren, Kate (2012) Spokes-characters as memory and learning devices. In Solomon, M.R., Russell-Bennett, R., & Previte, J. (Eds.) Consumer Behaviour : Buying, Having, Being [3rd ed.]. Pearson Australia, Frenchs Forest, NSW .

Martin, Brett (2003) Recall. In McDonough, John & Egolf, Karen (Eds.) The Encyclopedia of Advertising. Routledge, Chicago.
Number of citations in Scopus 43

Martin, Brett (2003) The influence of MTV. In McDonough, John & Egolf, Karen (Eds.) The Encyclopedia of Advertising. Routledge, Chicago.

McGregor-Lowndes, Myles (2014) Are we there yet? In Harding, Matthew, O'Connell, Ann, & Stewart, Miranda (Eds.) Not-for-Profit Law. Cambridge University Press, Cambridge, United Kingdom , pp. 358-386.

Mehta, Amisha M. & Xavier, Robina J. (2009) Public relations management in organisations. In Chia, Joy & Synnott, Gae (Eds.) An Introduction to Public Relations : from Theory to Practice. Oxford University Press, Australia, pp. 190-221.

Meyers, Neville, Gray, Heather L., Hearn, Gregory N., Sanzogni, Louis, & Lawrence, Sandra (2010) Wireless mobility usage: a preliminary study for management in two Australian university settings. In Kinuthia, Wanjira & Marshall, Stewart (Eds.) Educational technology in practice : research and practical case studies from the field. Information Age Publishing, Charlotte, North Carolina, USA, pp. 99-111.

Neale, Larry (2012) Fans teaching fans how to consume : the role of ritual in the consumption of entertainment. In McKee, Alan, Collis, Christy, & Hamley, Ben (Eds.) Entertainment Industries : Entertainment as a Cultural System. Routledge, Abingdon, Oxon, pp. 107-122.

Neale, Larry, Georgiu, Troy, & Purchase, Sharon (2004) Membership retention within the sporting industry : factors affecting relationship dissolution. In Pitts, Brenda G. (Ed.) Sharing Best Practices in Sport Marketing : The Sport Marketing Association's Inaugural Book of Papers. Fitness Information Technology, Inc, U.S., pp. 23-38.

Pike, S.D. (2007) 100% pure New Zealand. In Lukas , B., Hair, J.F., Bush, R.P., & Ortinau, D.J. (Eds.) Marketing Research. McGraw Hill, Sydney.

Russell-Bennett, Rebekah, Gallegos, Danielle, & Previte, Josephine (2012) Overcoming barriers through new technology : support via text messaging. In Thorley, Virginia & Vickers, Melissa (Eds.) The 10th Step and Beyond : Mother Support for Breastfeeding. Hale Publishing, Amarillo, Texas, pp. 183-194.

Russell-Bennett, Rebekah, Previte, Josephine, Gallegos, Danielle, Hӓrtel, Charmaine E.J., Smith, Geoff, & Hamilton, Robyn (2013) A Services Approach to Social Marketing Programs. In Kubacki, Krzystztof & Rundle-Thiele, Sharyn (Eds.) Contemporary Issues in Social Marketing. Cambridge Scholars Publishing, Newcastle Upon Tyne, United Kingdom, pp. 111-140.

Wallace, Michelle, Lings, Ian, Cameron, Roslyn, & Sheldon, Neroli (2014) Attracting and Retaining Staff : The Role of Branding and Industry Image. In Harris, Roger & Short, Tom (Eds.) Workforce Development : Perspectives and Issues. Springer, United States of America, pp. 19-36.

Wallace, Michelle, Sheldon, Neroli, Cameron, Roslyn, & Lings, Ian (2014) What do young Australian engineers want? Strategies to attract this talent to less glamorous industries. In Short, Tom & Harris, Roger (Eds.) Workforce Development : Strategies and Practices. Springer, Singapore, pp. 33-44.

Weeks, Clinton S., Cornwell, T. Bettina, & Humphreys, Michael S. (2006) Conceptualizing sponsorship : an item and relational information account. In Kahle, Lynn R. & Kim, Chung-Hyun (Eds.) Creating Images and the Psychology of Marketing Communication. Lawrence Erlbaum Associates, pp. 257-276.
Number of citations in Scopus 5

Xavier, Robina J. (2008) Emergency crisis communication : returning power to Collinsville. In Sheehan, Mark & Xavier, Robina (Eds.) Public Relations Campaigns. Oxford Universtiy Press, Melbourne, pp. 206-215.

Xavier, Robina J. (2008) Stakeholder engagement : the Wivenhoe Dam upgrade project. In Sheehan, Mark & Xavier, Robina (Eds.) Public Relations Campaigns. Oxford University Press, Melbourne.

van Dessel, Maria & Patti, Charles (2011) Just give me the facts? literalism versus symbolism in B2B advertising. In Advice from the Top : The Expert Guide to B2B Marketing. Dog Ear Publishing, Colorado, USA, pp. 111-119.

Journal Article

Ali, Yunus (2004) Impact of Firm and Management Related Factors on Firm Export Performance. Journal of Asia Pacific Marketing, 3(2), pp. 5-20.

Ali, Yunus & Shamsuddoha, A. (2006) Mediated Effects of Export Promotion Programs on Firm Export Performance. Asia Pacific Journal of Marketing and Logistics, 18(2), pp. 93-110.

Alpert, Frank, Heaney, Joo-Gim, & Kuhn, Kerri-Ann (2009) Internships in marketing: Goals, structures and assessment - student, company and academic perspectives. Australasian Marketing Journal, 17(1), pp. 36-45.
Number of citations in Scopus 5

Andrews, Lynda (2004) The influence of social communication networks on intentions to purchase on the web. International Journal of Internet Marketing and Advertising (IJIMA), 1(2), pp. 137-154.

Andrews, Lynda & Bianchi, Constanza (2013) Consumer Internet purchasing behaviour in Chile. Journal of Business Research, 66(10), pp. 1791-1799.
Number of citations in Scopus 1

Andrews, Lynda & Boyle, Maree V. (2008) Consumers' accounts of perceived risk online and the influence of communication sources. Qualitative Market Research: an international journal, 11(1), pp. 59-75.
Number of citations in Scopus 13

Andrews, Lynda, Cacho-Elizondo, Silvia, Drennan, Judy, & Tossan, Vessélina (2013) Consumer acceptance of an SMS-assisted smoking cessation intervention : a multicountry study. Health Marketing Quarterly, 30(1), pp. 47-62.
Number of full-text downloads 3
Number of citations in Scopus 1

Andrews, Lynda, Drennan, Judy, & Russell-Bennett, Rebekah (2012) Linking perceived value of mobile marketing with the experiential consumption of mobile phones. European Journal of Marketing, 46(3/4), pp. 357-386.
Number of full-text downloads 632
Number of citations in Scopus 3
Number of citations in Web of Science® 1

Andrews, Lynda, Gajanayake, Randike, & Sahama, Tony (2014) The Australian general public's perceptions of having a personally controlled electronic health record (PCEHR). International Journal of Medical Informatics. (In Press)
Number of full-text downloads 12

Andrews, Lynda, Kiel, Geoffrey C., Drennan, Judy, Boyle, Maree, & Weerawardena, Jay (2007) Gendered perceptions of experiential value in using web-based retail channels. European Journal of Marketing, 41(5/6), pp. 640-668.
Number of citations in Scopus 21
Number of citations in Web of Science® 14

Andrews, Lynda, Russell-Bennett, Rebekah, & Drennan, Judy (2011) Capturing affective experiences using the SMS experience sampling (SMS-ES) method. International Journal of Market Research, 53(4), pp. 1-27.
Number of full-text downloads 305
Number of citations in Scopus 5

Arnold, Nell (2002) Outside the Square: Pentagonal and Hexagonal Models of Leadership in Change Management. Journal of Change Management, 3(2), pp. 110-133.

Bartlett, Jennifer (2004) Making a difference after all: the relationship between media and strategic public relations. Australian Journal of Communication, 31(1), pp. 75-87.

Bartlett, Jennifer, McDonald, Paula, & Pini, Barbara (2014) Identity orientation and stakeholder engagement—the corporatisation of elite schools. Journal of Public Affairs. (In Press)

Bartlett, Jennifer L. (2004) Understanding legitimacy in a changing global economy. International Journal of Knowledge, Culture and Change Management, 4, pp. 355-360.
Number of full-text downloads 172

Bartlett, Jennifer L. & Hill, Heather (2007) Footprints in the sand : insights into the public relations profession in Queensland. Asia Pacific Public Relations Journal, 8(1).
Number of full-text downloads 115

Bartlett, Jennifer L., Tywoniak, Stephane, Cebon, Peter, Lok, Jaco, Prichard, Craig, & Wilcox, Tracy (2011) Stability and change. Journal of Management and Organization, 17(4), pp. 522-533.
Number of full-text downloads 334

Beatson, Amanda T. (2010) Self-service technology and the moderating effects of consumer characteristics. International Journal of Services Technology and Management, 14(2/3), pp. 278-302.
Number of full-text downloads 116

Beatson, Amanda T. & Coote, Leonard V. (2007) Self-service technology and the service encounter. The Service Industries Journal, 27(1), pp. 75-89.
Number of citations in Scopus 26
Number of citations in Web of Science® 12

Beatson, Amanda T., Coote, Leonard V., & Rudd, John (2006) Determining consumer satisfaction and commitment through self-service technology and personal service usage. Journal of Marketing Management, 22, pp. 853-882.
Number of full-text downloads 869

Beatson, Amanda T., Gudergan, Siegfried, & Lings, Ian (2008) Managing service staff as an organizational resource : implications for customer service provision. Services Marketing Quarterly, 29(4), pp. 25-41.
Number of full-text downloads 133
Number of citations in Scopus 1

Beatson, Amanda T., Gudergan, Siegfroed, & Lings, Ian (2008) Service staff attitudes, organisational practices and performance drivers. Journal of Management and Organization, 14(2), pp. 168-179.
Number of full-text downloads 265
Number of citations in Scopus 10
Number of citations in Web of Science® 8

Beatson, Amanda T., Lings, Ian, & Gudergan, Siegfried (2008) Employee behaviour and relationship quality : impact on customers. The Service Industries Journal, 28(2), pp. 211-223.
Number of full-text downloads 2,793
Number of citations in Scopus 14
Number of citations in Web of Science® 11

Bennett, Rebekah, Hartel, Charmine E. J., & McColl-Kennedy, Janet R. (2005) Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting. Industrial Marketing Management, 34(1), pp. 97-107.
Number of full-text downloads 3,014
Number of citations in Scopus 76
Number of citations in Web of Science® 43

Bennett, Rebekah & Rundle-Thiele, Sharyn (2005) The brand loyalty cycle: implications for marketers. Journal of Brand Management, 12(4).

Bianchi, Constanza (2006) Case study : Home Depot in Chile. Journal of Business Research, 59(3), pp. 391-393.
Number of full-text downloads 2,938
Number of citations in Scopus 5
Number of citations in Web of Science® 3

Bianchi, Constanza (2014) Internationalisation of emerging market firms : an exploratory study of Chilean companies. International Journal of Emerging Markets, 9(1), pp. 54-78.
Number of full-text downloads 67

Bianchi, Constanza (2010) Inward exporting of professional services : lessons from an exploratory study of Australian educational firms. Services Marketing Quarterly, 31(2), pp. 174-193.
Number of full-text downloads 89
Number of citations in Scopus 2

Bianchi, Constanza (2011) Inward internationalization of consumer services : lessons from Australian firms. Journal of Services Marketing, 25(4), pp. 282-293.
Number of full-text downloads 38

Bianchi, Constanza (2009) Retail internationalisation from emerging markets : case study evidence from Chile. International Marketing Review, 26(2), pp. 221-243.
Number of full-text downloads 3,069
Number of citations in Scopus 13
Number of citations in Web of Science® 7

Bianchi, Constanza (2013) Satisfiers and dissatisfiers for international students of higher education : an exploratory study in Australia. Journal of Higher Education Policy and Management, 35(4), pp. 396-409.
Number of full-text downloads 2

Bianchi, Constanza (2011) The growth and international expansion of an emerging market retailer in Latin America. Journal of Global Marketing, 24(4), pp. 357-379.
Number of full-text downloads 64
Number of citations in Scopus 1

Bianchi, Constanza & Andrews, Lynda (2012) Risk, trust, and consumer online purchasing behaviour : a Chilean perspective. International Marketing Review, 29(3), pp. 253-275.
Number of full-text downloads 340
Number of citations in Scopus 8
Number of citations in Web of Science® 3

Bianchi, Constanza & Arnold, Stephen J. (2004) An institutional perspective on retail internationalization success : Home Depot in Chile. International Review of Retail, Distribution, and Consumer Research, 14(2), pp. 149-169.
Number of full-text downloads 2,170

Bianchi, Constanza & Birtwistle, Grete (2012) Consumer clothing disposal behaviour: A comparative study. International Journal Of Consumer Studies, 36(3), pp. 335-341.
Number of full-text downloads 585
Number of citations in Scopus 3
Number of citations in Web of Science® 3

Bianchi, Constanza & Birtwistle, Grete (2010) Sell, give away, or donate : an exploratory study of fashion clothing disposal behaviour in two countries. The International Review of Retail, Distribution and Consumer Research, 20(3), pp. 353-368.
Number of full-text downloads 1,231
Number of citations in Scopus 8

Bianchi, Constanza & Drennan, Judy (2012) Drivers of satisfaction and dissatisfaction for overseas service consumers : a critical incident technique approach. Australasian Marketing Journal, 20(1), pp. 97-107.
Number of full-text downloads 250
Number of citations in Scopus 2

Bianchi, Constanza, Drennan, Judy, & Proud, William (2014) Antecedents of consumer brand loyalty in the Australian wine industry. Journal of Wine Research, 25(2), pp. 91-104.

Bianchi, Constanza & Mathews, Shane (2014) Internet marketing and export market growth : an empirical study in Chile. Journal of Business Research. (In Press)

Bianchi, Constanza & Mena, Joaquin (2004) Defending the local market against foreign competitors : the example of Chilean retailers. International Journal of Retail and Distribution Management, 32(10), pp. 495-504.
Number of full-text downloads 1,295

Bianchi, Constanza & Mena, Joaquin (2008) Format blurring and attribute saliency : evidence in Chile. Academia : Revista Latinoamericana de Administracion, 41, pp. 19-32.
Number of full-text downloads 726

Bianchi, Constanza & Pike, Steven D. (2011) Antecedents of Destination Brand Loyalty for a Long-Haul Market: Australia's Destination Loyalty Among Chilean Travelers. Journal of Travel & Tourism Marketing, 28(7), pp. 736-750.
Number of full-text downloads 35
Number of citations in Scopus 5
Number of citations in Web of Science® 5

Bianchi, Constanza, Pike, Steven D., & Lings, Ian (2014) Investigating attitudes towards three South American destinations in an emerging long haul market using a model of consumer-based brand equity (CBBE). Tourism Management : Research, Policies, Practice, 42, pp. 215-223.

Bianchi, Constanza & Reyes, Carolina (2005) Defensive strategies of local companies against foreign multinationals evidence from Chilean retailers. Latin American Business Review, 6(2), pp. 67-85.
Number of full-text downloads 937

Bianchi, Constanza & Saleh, Abu (2011) Antecedents of importer relationship performance in Latin America. Journal of Business Research, 64(3), pp. 258-265.
Number of full-text downloads 360
Number of citations in Scopus 7
Number of citations in Web of Science® 5

Bianchi, Constanza & Saleh, Abu (2010) On importer trust and commitment : a comparative study of two developing countries. International Marketing Review, 27(1), pp. 55-86.
Number of full-text downloads 310
Number of citations in Scopus 12
Number of citations in Web of Science® 8

Bianchi, Constanza & Wickramasekera, Rumintha (2013) An exploratory study of the factors enhancing and inhibiting export growth in the Chilean wine industry. Journal of International Food and Agribusiness Marketing, 25(2), pp. 85-102.
Number of citations in Scopus 2

Bianchi, Constanza C. & Ostale, Enrique (2006) Lessons learned from unsuccessful internationalization attempts : example of multinational retailers in Chile. Journal of Business Research, 59(1), pp. 140-147.
Number of full-text downloads 6,061
Number of citations in Scopus 48
Number of citations in Web of Science® 24

Bougoure, Ursula & Lee, Bernard (2009) Service quality in Hong Kong : wet markets vs super markets. British Food Journal, 111(1), pp. 70-79.
Number of citations in Scopus 3
Number of citations in Web of Science® 1

Bougoure, Ursula & Neu, Meng-Keang (2010) Service quality in the Malaysian fast food industry : an examination using DINESERV. Services Marketing Quarterly, 31(2), pp. 194-212.
Number of citations in Scopus 4

Bougoure, Ursula & O'Cass, Aron (2006) Foreign wine consumption in Australia : the influence of consumer perceptions to foreign cultures on wine choice. Journal of Food Products Marketing, 12(2), pp. 15-26.
Number of citations in Scopus 4

Briggs, Maxwell (2009) Innovation and the city : a macromarketing approach to industry development. Marketing Intelligence & Planning, 27(2), pp. 233-245.
Number of citations in Scopus 1

Briggs, Maxwell (2011) Pegasus Town : innovative marketing of a new property venture. Marketing Intelligence & Planning, 29(6), pp. 602-610.

Brooks, Roger, Lings, Ian, & Botschen, Martina (1999) Internal marketing and customer driven wavefronts. The Service Industries Journal, 19(4), pp. 49-67.
Number of full-text downloads 2,765
Number of citations in Scopus 27
Number of citations in Web of Science® 16

Brown, Kerry, Pini, Barbara, & Simpson, Lynette (2003) Evaluating 'Australian Women in Agriculture': 1992-2002. Australian Journal of Public Administration, 62(1), pp. 24-31.
Number of citations in Scopus 5

Brown, Mark R., Muchira, Rose, & Gottlieb, Udo (2007) Privacy concerns and the purchasing of travel services online. Information Technology & Tourism, 9(1), pp. 15-25.

Cathcart, Abby, Greer, Dominique, & Neale, Larry (2014) Learner-focused evaluation cycles : facilitating learning using feedforward, concurrent and feedback evaluation. Assessment & Evalaution in Higher Education, 39(7), pp. 790-802.

Chell, Kathleen & Mortimer, Gary (2014) Investigating online recognition for blood donor retention : an experiential donor value approach. International Journal of Nonprofit and Voluntary Sector Marketing, 19(2), pp. 143-163.

Chen, Ching-Yaw, Sok, Phyra, & Sok, Keomony (2007) Benchmarking potential factors leading to education quality : a study of Cambodian higher education. Quality Assurance in Education, 15(2), pp. 128-148.
Number of citations in Scopus 6

Chen, Ching-Yaw, Sok, Phyra, & Sok, Keomony (2007) Exploring potential factors leading to effective training : an exclusive study on commercial banks in Cambodia. Journal of Management Development, 26(9), pp. 843-856.
Number of citations in Scopus 9

Chen, Hsiu-Li & Mathews, Shane W. (2013) The effects of portal website attitude and e-services on branding of e-stores. Australasian Marketing Journal, 21(3), pp. 155-160.

Chen, Tom, Drennan, Judy, & Andrews, Lynda (2012) Experience sharing. Journal of Marketing Management, 28(13-14), pp. 1535-1552.
Number of full-text downloads 8
Number of citations in Scopus 4

Chens, Ching-Yaw, Sok, Phyra, & Sok, Keomony (2008) Evaluating the competitiveness of the tourism industry in Cambodia : self-assessment from professionals. Asia Pacific Journal of Tourism Research, 13(1), pp. 41-66.
Number of citations in Scopus 7

Clarke, Peter & Mortimer, Gary (2013) Self-gifting guilt : an examination of self-gifting motivations and post-purchase regret. Journal of Consumer Marketing, 30(6), pp. 472-483.
Number of full-text downloads 171

Connor, Jason P., Kavanagh, David J., Andrade, Jackie, May, Jon, Feeney, Gerald F.X., Gullo, Matthew J., et al. (2014) Alcohol consumption in young adults : the role of multisensory imagery. Addictive Behaviors, 39(3), pp. 721-724.
Number of citations in Scopus 2
Number of citations in Web of Science® 1

Cornwell, Bettina & Drennan, Judy (2004) Cross-cultural consumer/consumption research : dealing with issues emerging from globalization and fragmentation. Journal of Macromarketing, 24(2), pp. 108-121.

Cornwell, T, Weeks, Clinton, & Roy, Donald (2005) Sponsorship-linked marketing: Opening the black box. Journal of Advertising, 34(2), pp. 21-42.
Number of citations in Web of Science® 67

Cornwell, T., Humphreys, Michael, Maguire, Angela, Weeks, Clinton, & Tellegen, Cassandra (2006) Sponsorship-linked marketing: The role of articulation in memory. Journal of Consumer Research, 33(3), pp. 312-321.
Number of full-text downloads 2,292
Number of citations in Scopus 59
Number of citations in Web of Science® 41

Daws, Leonie, Pini, Barbara, Simpson, Lynette, & Wood, Leanne (2003) Rural telework : case studies from the Australian outback. New Technology, Work and Employment, 18(2), pp. 115-126.
Number of citations in Scopus 10
Number of citations in Web of Science® 5

Daws, Leonie, Simpson, Lynette, & Wood, Leanne (2003) Community Capacity Building: Starting with People not Projects. Community Development Journal, 38(4), pp. 277-286.
Number of citations in Scopus 27

Daws, Leonie, Simpson, Lynette, & Wood, Leanne (2003) More than Just an Internet Connection: Building Rural Social Capital through Public Access. Rural Society, 13(2), pp. 113-125.

Devin, Bree & Bartlett, Jennifer (2009) The challenge of greenwash: how practitioners should communicate discretionary CSR practices. Asia Pacific Public Relations Journal, 10(1), pp. 79-94.

Devin, Bree & Lane, Anne B. (2014) Communicating engagement in corporate social responsibility : a meta-level construal of engagement. Journal of Public Relations Research. (In Press)

Dootson, Paula (2014) From fare evasion to illegal downloads : the cost of defiance. The Conversation, June(18).
Number of full-text downloads 2

Drennan, Judy & Cornwell, Bettina (2004) Emerging strategies for sponsorship on the Internet. Journal of Marketing Management, 20(9/10), pp. 1123-1146.
Number of full-text downloads 341

Drennan, Judy, Kennedy, Jessica, & Pisarski, Anne (2005) Factors Affecting Student Attitudes Toward Flexible Online Learning in Management Education. The Journal of Education Research, 98(6), pp. 331-338.
Number of citations in Scopus 75
Number of citations in Web of Science® 32

Drennan, Judy, Kennedy, Jessica, & Renfrow, Patty (2005) Impact of Childhood Experiences on the Development of Entrepreneurial Intentions. The International Journal of Entrepreneurship and Innovation, 6(4), pp. 231-238.

Drennan, Judy & McColl-Kennedy, Janet R. (2003) The relationship between Internet use and perceived performance in retail and professional service firms. Journal of Services Marketing, 17(3), pp. 295-311.

Drennan, Judy & Previte, Josephine (2007) The Prototypal Social Entrepreneur: A Case Study About Social and Economic Leveraging of Virtual Community in Regional Australia. International Journal of Internet and Enterprise Management, 5(2), pp. 136-157.

Drennan, Judy, Previte, Josephine, & Sullivan Mort, Gillian (2006) Privacy, Risk Perception and Expert Online Behavior: An Exploratory Study of Household End Users. Journal of Organizational and End User Computing, 18(1), pp. 1-22.

Drennan, Judy & Sullivan Mort, Gillian (2005) Marketing M-Services: Establishing a Usage Benefit Typology Related to Mobile User Characteristics. The Journal of Database Marketing and Customer Strategy Management, 12(4), pp. 327-341.

Drennan, Judy & Watjatrakul, Boonlert (2005) Factors Affecting E-Mail Marketing Sourcing Decisions: A Transaction Cost Perspective. Journal of Marketing Management, 21(7-8), pp. 701-723.

Drennan, Judy, Weeks, Clinton, & Cornwell, Bettina (2008) Leveraging sponsorships on the Internet : activation, congruence, and articulation. Psychology and Marketing, 25(7), pp. 637-654.
Number of citations in Scopus 19
Number of citations in Web of Science® 12

Drennan, Judy & Wessels, Lisa (2010) An investigation of consumer acceptance of M-banking. International Journal of Bank Marketing, 28(7), pp. 547-568.
Number of citations in Scopus 15

Ekant, Veer, Becirovic, Ilda, & Martin, Brett (2010) If Kate voted conservative would you? The role of celebrity endorsements in political party advertising. European Journal of Marketing, 44(3/4), pp. 436-450.
Number of full-text downloads 1,470
Number of citations in Scopus 8
Number of citations in Web of Science® 5

Everett, James L. & Johnston, Kim A. (2012) Toward an ethnographic imperative in public relations research. Public Relations Review, 38(4), pp. 522-528.
Number of full-text downloads 293
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Fazal e Hasan, Syed, Lings, Ian N., Neale, Larry, & Mortimer, Gary (2014) The role of customer gratitude in making relationship marketing investments successful. Journal of Retailing and Consumer Services, 21(5), pp. 788-796.

Fisher, Greg & Beatson, Amanda T. (2002) The impact of culture on self-service on technology adoption in the hotel industry. International Journal of Hospitality and Tourism Administration, 3(3), pp. 59-77.
Number of full-text downloads 2,466

Fisk, Ray, Grove, Stephen, Harris, Lloyd, Keeffe, Dominique A., Daunt, Kate, Russell-Bennett, Rebekah, et al. (2010) Customers behaving badly : a state of the art review, research agenda and implications for practitioners. Journal of Services Marketing, 24(6), pp. 417-429.
Number of full-text downloads 1,011
Number of citations in Scopus 35
Number of citations in Web of Science® 21

Frazer, Charles, Patti, Charles, & Sheehan, Kim (2002) Advertising Strategy and Effective Advertising: Comparing the USA and Australia. Journal of Marketing Communications, 8(3), pp. 149-164.
Number of citations in Scopus 7

Fry, Marie-Louise, Drennan, Judy, Previte, Josephine, White, Angela, & Tjondronegoro, Dian (2014) The role of desire in understanding intentions to drink responsibly : an application of the model of goal-directed behaviour. Journal of Marketing Management, 30(5-6), pp. 551-570.

Fullerton, Jami, Kendrick, Alice, Chan, Kara, Hamilton, Matthew, & Kerr, Gayle F. (2007) Attitudes towards American brands and brand America. Place Branding and Public Diplomacy, 3(3), pp. 205-212.
Number of full-text downloads 142

Fullerton, Jami, Kendrick, Alice, & Kerr, Gayle F. (2009) Australian student reactions to US tourism advertising : a test of advertising as public diplomacy. Place Branding and Public Diplomacy, 5(2), pp. 126-140.
Number of full-text downloads 89
Number of citations in Scopus 6

Gallegos, Danielle, Russell-Bennett, Rebekah, & Previte, Josephine (2011) An innovative approach to reducing risks associated with infant feeding : the use of technology. Journal of Nonprofit and Public Sector Marketing, 23(4), pp. 327-347.
Number of full-text downloads 127
Number of citations in Scopus 1

Ganesan-Lim, Cheryl, Russell-Bennett, Rebekah, & Dagger, Tracey (2008) The impact of service contact type and demographic characteristics on service quality perceptions. Journal of Services Marketing, 22(7), pp. 550-561.
Number of full-text downloads 1,279
Number of citations in Scopus 12

Glavas, Charmaine & Mathews, Shane (2014) How international entrepreneurship characteristics influence Internet capabilities for the international business processes of the firm. International Business Review, 23(1), pp. 228-245.
Number of citations in Scopus 1

Glavas, Charmaine, Pike, Steven, & Mathews, Shane (2014) Internet-enabled tourism entrepreneurs. International entrepreneurial values elicited through repertory test and laddering analysis. International Journal of Tourism Research, 16(1), pp. 44-55.
Number of full-text downloads 57

Gottlieb, Udo, Brown, Mark, & Drennan, Judy (2011) The influence of service quality and trade show effectiveness on post-show purchase intention. European Journal Of Marketing, 45(11/12), pp. 1642-1659.
Number of citations in Scopus 3
Number of citations in Web of Science® 2

Gottlieb, Udo, Brown, Mark, & Ferrier, Liz (2014) Consumer perceptions of trade show effectiveness : scale development and validation within a B2C context. European Journal of Marketing, 48(1/2), pp. 89-107.

Gupta, Chandni & Bartlett, Jennifer L. (2007) Guanxi, astrology and symmetry : Asian business and its impact on public relations practice. Asia Pacific Public Relations Journal, 8(1), pp. 1-18.
Number of full-text downloads 378

Hamley, Benjamin, McKee, Alan, & Collis, Christy (2010) Entertainment: An interdisciplinary approach to an object of study. Cultural Science, 3(2), pp. 1-10.

Hatherell, William (2004) James Devaney and the Brisbane resistance to modernism. Queensland Review, 11(2), pp. 25-39.

Hatherell, William & Bartlett, Jennifer L. (2006) Positioning public relations as an academic discipline in Australia. Asia Pacific Public Relations Journal, 6(2), pp. 1-13.
Number of full-text downloads 253

Hogan, Stephen P., Perks, Keith J., & Russell-Bennett, Rebekah (2014) Identifying the key sociocultural influences on drinking behavior in high and moderate binge-drinking countries and the public policy implications. Journal of Public Policy & Marketing, 33(1), pp. 93-107.

Hourigan, Sally Rebecca & Bougoure, Ursula (2012) Towards a better understanding of fashion clothing involvement. Australasian Marketing Journal, 20, pp. 127-135.
Number of full-text downloads 334
Number of citations in Scopus 4

Hsu, Fu-Chiang, Lin, Chia-I, Trappey, Amy, & Trappey, Charles (2006) Development of a Patent Document Classification and Search Platform using a Back-propagation Network. Expert Systems with Applications, 31(4), pp. 755-765.
Number of citations in Scopus 46
Number of citations in Web of Science® 37

Johnston, Kim A. (2010) Community engagement : exploring a relational approach to consultation and collaborative practice in Australia. Journal of Promotion Management, 16(1 & 2), pp. 217-234.
Number of full-text downloads 576
Number of citations in Scopus 3

Johnston, Kim A. & Everett, James L. (2012) Employee perceptions of reputation : an ethnographic study. Public Relations Review, 38(4), pp. 541-554.
Number of full-text downloads 187

Karanges, Emma R., Beatson, Amanda, Johnston, Kim A., & Lings, Ian (2014) Optimizing employee engagement with internal communication : a social exchange perspective. Journal of Business Market Management, 7(2), pp. 329-253.
Number of full-text downloads 20

Kay-Lambkin, Frances J., White, Angela, Baker, Amanda L., Kavanagh, David J., Klein, Britt, Proudfoot, Judith, et al. (2011) Assessment of function and clinical utility of alcohol and other drug web sites : an observational, qualitative study. BMC Public Health, 11(1), pp. 277-287.
Number of full-text downloads 58
Number of citations in Scopus 2
Number of citations in Web of Science® 2

Kelly, L. & Whiteman, C. (2010) Sports sponsorship as an integrated marketing communications tool : an Australian sponsor's perspective. Journal of Sponsorship, 4(1), pp. 26-37.

Kelly, Louise, Kerr, Gayle F., & Drennan, Judy (2010) Avoidance of advertising on social networking sites : the teenage perspective. Journal of Interactive Advertising, 10(2), pp. 16-27.

Kelly, Patricia (2002) In Occupied Territory: Future.con. Futures, 34(6), pp. 561-570.
Number of citations in Scopus 5
Number of citations in Web of Science® 4

Kelly, Patricia (2002) Integrating Futures Thinking into First year Engineering: Learning for Sustainable Futures. Journal of Futures Studies, 7(2), pp. 35-57.

Kennedy, Jessica & Drennan, Judy (2002) Entrepreneurial intentions of women. Small Enterprise Research, 10(1), pp. 75-87.
Number of full-text downloads 54

Kennedy, Jessica, Drennan, Judy, Renfrow, Patty, & Watson, Bernadette (2003) The influence of role models on students' entrepreneurial intentions. Queensland Review, 10(1).
Number of full-text downloads 117

Kennedy, Jessica, Drennan, Judy, Renfrow, Patty, & Watson, Bernadette (2003) The influence of role models on students' entrepreneurial intentions. Queensland Review, 10(1), pp. 37-52.
Number of full-text downloads 60

Kerr, Gayle (2009) Apples, oranges and fruit salad : a Delphi study of the IMC educational mix. Journal of Marketing Communications, 15(2-3), pp. 119-137.
Number of full-text downloads 115
Number of citations in Scopus 2

Kerr, Gayle & Moran, Cheryl (2002) Any Complaints? A Review of the Framework of Self-regulation in the Australian Advertising Industry. Journal of Marketing Communications, 8(3), pp. 189-202.
Number of full-text downloads 77
Number of citations in Scopus 3

Kerr, Gayle & Patti, Charles (2005) Advertising and integrated marketing communication (IMC) Australian style. Comunicazioni Sociali, 27(1), pp. 1-15.

Kerr, Gayle, Waller, David, & Patti, Charles (2009) Advertising education in Australia: Looking back to the future. Journal of Marketing Education, 31(3), pp. 264-274.
Number of full-text downloads 352

Kerr, Gayle F. & Drennan, Judy (2010) Same but different: perceptions of IMC amongst marketing communication partners in Australia. Journal of Promotion Management, 15.
Number of full-text downloads 708

Kerr, Gayle F., Johnston, Kim A., & Beatson, Amanda T. (2008) A framework of corporate social responsibility for advertising accountability: The case of Australian government advertising campaign. Journal of Marketing Communications, 14(2), pp. 155-169.
Number of citations in Scopus 3

Kerr, Gayle F., Mortimer, Kathleen, Dickinson, Sonia, & Waller, David (2012) Buy, boycott or blog : exploring online consumer power to share, discuss and distribute controversial advertising messages. European Journal of Marketing, 46(3/4), pp. 387-405.
Number of full-text downloads 615
Number of citations in Scopus 7
Number of citations in Web of Science® 1

Kerr, Gayle F. & Patti, Charles (2013) Strategic IMC : from abstract concept to marketing management tool. Journal of Marketing Communications. (In Press)

Kerr, Gayle F. & Schultz, Don (2010) Maintenance person or architect? The role of academic advertising research in building better understanding. International Journal of Advertising, 29(4), pp. 547-568.
Number of citations in Scopus 3
Number of citations in Web of Science® 2

Kerr, Gayle F., Schultz, Don, Patti, Charles, & Ilchul, Kim (2008) An inside-out approach to integrated marketing communication : an international analysis. International Journal of Advertising, 27(4), pp. 511-548.
Number of full-text downloads 2,961
Number of citations in Scopus 23
Number of citations in Web of Science® 8

Klein, Britt, White, Angela, Kavanagh, David J., Shandley, Kerrie, Kay-Lambkin, Frances, Proudfoot, Judith, et al. (2010) Content and functionality of alcohol and other drug websites : results of an online survey. Journal of Medical Internet Research, 12(5), pp. 1-6.
Number of citations in Scopus 8
Number of citations in Web of Science® 5

Kuhn, Kerri-Ann, Alpert, F., & Pope, N. (2008) An application of Keller’s brand equity model in a B2B context. Qualitative Market Research, 11(1), pp. 40-58.
Number of citations in Scopus 37

Kuhn, Kerri-Ann, Hume, Margee, & Love, Anita (2010) Examining the covert nature of product placement : implications for public policy. Journal of Promotion Management, 16(1 & 2), pp. 59-79.
Number of citations in Scopus 7

Lane, Anne B. (2014) Toward understanding the (lack of?) significance of dialogue to the practice of public relations. Asia Pacific Public Relations Journal. (In Press)
Number of full-text downloads 18

Larkin, Ingrid & Beatson, Amanda (2014) Blended delivery and online assessment : scaffolding student reflections in work-integrated learning. Marketing Education Review, 24(1), pp. 9-14.

Lee, Nick, Beatson, Amanda, Garrett, Tony, Lings, Ian, & Zhang, Xi (2009) A study of the attitudes towards unethical selling amongst Chinese salespeople. Journal of Business Ethics, 88(S3), pp. 497-515.
Number of full-text downloads 249
Number of citations in Scopus 11
Number of citations in Web of Science® 7

Lee, Nick, Beatson, Amanda T., & Lin, Yuh-Jiin (2010) Stereotypes of Taiwanese salespeople at the service interface. International Journal of Services Technology and Management, 14(2/3), pp. 217-232.
Number of full-text downloads 27

Lee, Richard, Murphy, Jamie, & Neale, Larry (2009) The interactions of consumption characteristics on social norms. Journal of Consumer Marketing, 26(4), pp. 277-285.
Number of full-text downloads 701
Number of citations in Scopus 11

Lee, Richard & Neale, Larry (2012) Interactions and consequences of inertia and switching costs. Journal of Services Marketing, 26(5), pp. 365-374.
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Leo, Cheryl & Russell-Bennett, Rebekah (2014) Developing a multidimensional scale of customer-oriented deviance (COD). Journal of Business Research, 67(6), pp. 1218-1225.

Leo, Cheryl & Russell-Bennett, Rebekah (2012) Investigating Customer-Oriented Deviance (COD) from a frontline employee's perspective. Journal of Marketing Management, 28(7-8), pp. 865-886.
Number of citations in Scopus 1

Lin, Felix, Trappey, Amy, & Trappey, Charles (2006) Automated Silicon Intellectual Property Trade Using Mobile Agent Technology. Robotics and Computer-Integrated Manufacturing, 22(3), pp. 189-202.
Number of citations in Scopus 16
Number of citations in Web of Science® 15

Lings, Ian (1999) Balancing internal and external market orientations. Journal of Marketing Management, 15( 4), pp. 239-263.
Number of full-text downloads 3,501

Lings, Ian (2001) Internal marketing and supply chain management. Journal of Services Marketing, 14(1), pp. 27-43.
Number of full-text downloads 688

Lings, Ian (1999) Managing service quality with internal marketing schematics. Long Range Planning, 32(4), pp. 452-463.
Number of full-text downloads 938
Number of citations in Scopus 14
Number of citations in Web of Science® 9

Lings, Ian, Beatson, Amanda T., & Gudergan, Siegfried (2008) The impact of implicit and explicit communications on frontline service delivery staff. The Service Industries Journal, 28(10), 1431 -1443.
Number of citations in Scopus 3

Lings, Ian & Brooks, Roger F. (1998) Implementing and measuring the effectiveness of internal marketing. Journal of Marketing Management, 14(4/5), pp. 325-351.
Number of full-text downloads 3,578

Lings, Ian, Durden, Geoffrey, Lee, Nick, & Cadogan, John W. (2014) Socio-emotional and operational demands on service employees. Journal of Business Research, 67(10), pp. 2132-2138.
Number of citations in Scopus 1

Lings, Ian & Greenley, Gordon (2010) Internal market orientation and market-oriented behaviours. Journal of Service Management, 21(3), pp. 321-343.
Number of full-text downloads 371
Number of citations in Web of Science® 7

Lings, Ian & Greenley, Gordon (2005) Measuring internal market orientation. Journal of Service Research, 7(3), pp. 290-305.
Number of full-text downloads 3,049
Number of citations in Scopus 69
Number of citations in Web of Science® 39

Lings, Ian & Greenley, Gordon (2009) The impact of internal and external market orientations on firm performance. Journal of Strategic Marketing, 17(1), pp. 41-53.
Number of full-text downloads 4,158
Number of citations in Scopus 18

Lings, Ian & Siegfried, Gudergan (2010) Service employee behaviour : the role of compliance and risk taking. International Journal of Services Technology and Management, 14(2/3), pp. 208-216.

Lings, Ian & Sood, Aarti (2010) Empowerment and role stress in the human interface between the firm and its markets. International Journal of Services Technology and Management, 14(2/3), pp. 233-249.
Number of full-text downloads 116
Number of citations in Scopus 1

Lings, Ian N. (2004) Internal market orientation construct and consequences. Journal of Business Research, 57(4), pp. 405-413.
Number of full-text downloads 1,058
Number of citations in Scopus 79
Number of citations in Web of Science® 47

Lings, Ian N. & Owen, Kate M. (2007) Buying a sponsor's brand : the role of affective commitment to the sponsored team. Journal of Marketing Management, 23(5/6), pp. 483-496.
Number of full-text downloads 636

Louviere, Jordan, Lings, Ian, Islam, Towhidul, Gudergan, Siegfried, & Flynn, Terry (2013) An introduction to the application of (case 1) best–worst scaling in marketing research. International Journal of Research in Marketing, 30(3), pp. 292-303.
Number of full-text downloads 180
Number of citations in Scopus 3
Number of citations in Web of Science® 1

Luck, Edwina, Bailey, Janis, & Townsend, Keith (2009) WorkChoices, ImageChoices and the marketing of new industrial relations legislation. Work, Employment and Society, 23(2), pp. 285-304.
Number of full-text downloads 484
Number of citations in Scopus 5
Number of citations in Web of Science® 4

Luck, Edwina & Ginanti, Ayu (2013) Online environmental citizenship : blogs, green marketing and consumer sentiment in the 21st Century. Electronic Green Journal, 1(35), pp. 1-26.
Number of full-text downloads 207

Luck, Edwina M. & Mathews, Shane W. (2009) What advertisers need to know about the iYGeneration : An Australian perspective. Journal of Promotion Management, 16(1/2), pp. 134-147.
Number of full-text downloads 1,132
Number of citations in Scopus 4

Luck, Edwina M. & Moffatt, Jennifer J. (2009) IMC: Has anything really changed? A new perspective on an old definition. The Journal of Marketing Communications, 15(5), pp. 311-325.
Number of full-text downloads 281
Number of citations in Scopus 5

Martin, Brett (2010) Boosting your product's country of origin. Journal of Strategic Marketing, 18(4), pp. 357-358.

Martin, Brett (2004) Using the imagination : consumer evoking and thematizing of the fantastic imaginary. Journal of Consumer Research, 31(1), pp. 136-149.
Number of full-text downloads 404
Number of citations in Scopus 26
Number of citations in Web of Science® 26

Martin, Brett (2003) The influence of gender on mood effects in advertising. Psychology & Marketing, 20(3), pp. 249-273.
Number of citations in Scopus 28
Number of citations in Web of Science® 19

Martin, Brett (2012) A stranger's touch : effects of accidental interpersonal touch on consumer evaluations and shopping time. Journal of Consumer Research, 39(1), pp. 174-184.
Number of full-text downloads 212
Number of citations in Scopus 5
Number of citations in Web of Science® 4

Martin, Brett, Bhimy, Andrew, & Agee, Tom (2002) Infomercials and advertising effectiveness : an empirical study. Journal of Consumer Marketing, 19(6), pp. 468-480.
Number of citations in Scopus 6

Martin, Brett & Gnoth, Juergen (2009) Is the Marlboro man the only alternative? The role of gender identity and self-construal salience in evaluations of male models. Marketing Letters, 20(4), pp. 353-367.
Number of full-text downloads 1,136
Number of citations in Scopus 9
Number of citations in Web of Science® 7

Martin, Brett, Gnoth, Juergen, & Strong, Carolyn (2009) Temporal construal in advertising : the moderating role of temporal orientation and attribute importance in consumer evaluations. Journal of Advertising, 38(3), pp. 5-19.
Number of citations in Scopus 11
Number of citations in Web of Science® 8

Martin, Brett, Lang, Bodo, & Wong, Stephanie (2004) Conclusion explicitness in advertising: The moderating role of need for cognition (NFC) and argument quality (AQ) on persuasion. Journal of Advertising, 32(4), pp. 57-65.
Number of citations in Scopus 18
Number of citations in Web of Science® 10

Martin, Brett, Lee, Christina, & Fernandez, Nalini (2002) Using self-referencing to explain the effectiveness of ethnic minority models in advertising. International Journal of Advertising, 21(3), pp. 367-379.

Martin, Brett, Lee, Christina, & Yang, Feng (2004) The influence of ad model ethnicity and self-referencing on attitudes evidence from New Zealand. Journal of Advertising, 33(4), pp. 27-37.
Number of citations in Scopus 38
Number of citations in Web of Science® 33

Martin, Brett, Lee, Michael Shyue Wai, & Lacey, Charlotte (2011) Countering negative country of origin effects using imagery processing. Journal of Consumer Behaviour, 10(2), pp. 80-92.
Number of full-text downloads 389
Number of citations in Scopus 2
Number of citations in Web of Science® 2

Martin, Brett & Pervan, Simon (2002) Product placement in US and New Zealand television soap operas : an exploratory study. Journal of Marketing Communications.
Number of citations in Scopus 7

Martin, Brett, Sherrard, Michael, & Wentzel, Daniel (2005) The role of sensation seeking and need for cognition on web-site evaluations : a resource-matching perspective. Psychology and Marketing, 22(2), pp. 109-126.
Number of citations in Scopus 68
Number of citations in Web of Science® 51

Martin, Brett, Van Durme, Joel, Raulas, Mika, & Merisavo, Marko (2003) Email advertising : exploratory insights from Finland. Journal of Advertising Research, 43(3), pp. 293-300.
Number of citations in Scopus 19
Number of citations in Web of Science® 11

Martin, Brett, Veer, Ekant, & Pervan, Simon (2007) Self-referencing and consumer evaluations of larger-sized female models : a weight locus of control perspective. Marketing Letters, 18(3), pp. 197-209.
Number of citations in Scopus 12
Number of citations in Web of Science® 8

Martin, Brett, Wentzel, Daniel, & Tomczak, Torsten (2008) Effects of susceptibility to normative influence and type of testimonial on attitudes toward print advertising. Journal of Advertising, 37(1), pp. 29-43.
Number of citations in Scopus 16
Number of citations in Web of Science® 7

Martin, Brett A.S., Lee, Christina Kwai-Choi, Weeks, Clinton, & Kaya, Maria (2013) How to stop binge drinking and speeding motorists : effects of relational-interdependent self-construal and self-referencing on attitudes toward social marketing. Journal of Consumer Behaviour, 12(1), pp. 81-90.
Number of full-text downloads 53

Mathews, Shane W., Andrews, Lynda, & Luck, Edwina M. (2012) Developing a Second Life virtual field trip for university students : an action research approach. Educational Research, 54(1), pp. 17-38.
Number of full-text downloads 43
Number of citations in Scopus 2
Number of citations in Web of Science® 1

Mathews, Shane W., Healy, Marilyn J., & Wickramasekera, Rumintha (2012) The internetalisation of information, knowledge and interaction components of the firm’s internationalisation process. Journal of Marketing Management, 28(5-6), pp. 733-754.
Number of full-text downloads 134
Number of citations in Scopus 3

McDonnell, John, Beatson, Amanda T., & Huang, Chih-Hsuan (2011) Investigating relationships between relationship quality, customer loyalty and cooperation : an empirical study of convenience stores' franchise chain systems. Asia Pacific Journal of Marketing and Logistics, 23(3), pp. 367-385.
Number of full-text downloads 303

McDonnell, John & Drennan, Judy (2010) Virtual product placement as a new approach to measure effectiveness of placements. Journal of Promotion Management, 16(1 & 2), pp. 25-38.
Number of full-text downloads 2,423
Number of citations in Scopus 7

McDonnell, John J. (2007) Music, scent and time preferences for waiting lines. International Journal of Bank Marketing, 25(4), pp. 223-237.
Number of full-text downloads 1,155
Number of citations in Scopus 5

Mcdonnell, John & Bartlett, Jennifer L. (2009) Marketing to change public opinion on climate change : a case study. The International Journal of Climate Change : Impacts and Responses, 1(3), pp. 64-73.
Number of full-text downloads 1,480

Mehta, Amisha & Larkin, Ingrid (2009) What it means to become a public relations professional: student perceptions of professional identity through real-world learning. Asia Pacific Public Relations Journal, 10(1), pp. 51-64.
Number of full-text downloads 57

Mehta, Amisha & Xavier, Robina (2008) Towards a generic skills learning model in public relations: student perspectives on self evaluation. Asia Pacific Public Relations Journal, 9, pp. 139-150.
Number of full-text downloads 59

Mehta, Amisha M. & Xavier, Robina J. (2012) Tracking the defining moments of crisis process and practice. Public Relations Review, 38(3), pp. 376-382.
Number of full-text downloads 438

Meyers, Neville (2003) If Big Brother comes to a venue near you! Employee surveillance issues and the communication professional. Australian Journal of Communication, 30(2), pp. 101-114.

Meyers, Neville & Hearn, Gregory N. (2000) Communication and control : case studies in Australian telecommuting. Australian Journal of Communication, 27(2), pp. 39-64.
Number of full-text downloads 192

Minahan, Stella, Huddleston, Patricia, & Bianchi, Constanza (2012) Costco and the Aussie shopper : a case study of the market entry of an international retailer. International Review of Retail, Distribution and Consumer Research, 22(5), pp. 507-527.
Number of full-text downloads 278

Moore, Simon S. & Mathews, Shane W. (2006) An exploration of Online Shopping Cart Abandonment Syndrome – a matter of risk and reputation. Journal of Website Promotion, 2(1/2), pp. 71-88.
Number of citations in Scopus 2

Mort, Gillian & Drennan, Judy (2007) Mobile communications : a study of factors influencing consumer use of m-services. Journal of Advertising Research, 47(3), pp. 302-312.
Number of full-text downloads 2,428
Number of citations in Scopus 11
Number of citations in Web of Science® 3

Mort, Gillian & Drennan, Judy (2002) Mobile digital technology : emerging issues for marketing. Journal of Database Marketing, 10(1), pp. 9-23.
Number of full-text downloads 1,848

Mortimer, Gary (2013) Rolling in the aisles : a comparative study of male and female grocery shopper typologies. The International Review of Retail, Distribution and Consumer Research, 23(1), pp. 1-13.
Number of full-text downloads 13

Mortimer, Gary (2012) Toward a shopping typology of primary male grocery shoppers. International Journal of Retail and Distribution Management, 40(10), pp. 790-810.
Number of full-text downloads 273
Number of citations in Scopus 1

Mortimer, Gary (2013) A gender comparison of food shopper typologies. Journal of International Food & Agribusiness Marketing, 25(4), pp. 267-286.
Number of full-text downloads 4

Mortimer, Gary & Clarke, Peter (2011) Supermarket consumers and gender differences relating to their perceived importance levels of store characteristics. Journal of Retailing and Consumer Services, 18(6), pp. 575-585.
Number of full-text downloads 596
Number of citations in Scopus 4

Mortimer, Gary & Weeks, Clinton (2011) Grocery product pricing and Australian supermarket consumers : gender differences in perceived importance levels. The International Review of Retail, Distribution and Consumer Research, 21(4), pp. 361-373.
Number of full-text downloads 147
Number of citations in Scopus 3

Murdy, Samantha & Pike, Steven D. (2012) Perceptions of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis. Tourism Management, 33(5), pp. 1281-1285.
Number of full-text downloads 335
Number of citations in Scopus 5
Number of citations in Web of Science® 3

Neale, Larry (2010) Loyalty and the ritualistic consumption of entertainment. Continuum : Journal of Media and Cultural Studies, 24(6), pp. 905-919.
Number of full-text downloads 184

Neale, Larry, Bellman, Steven, Treleaven-Hassard, Shiree, & Robinson, Jennifer A. (2013) Unlocking the "reminder" potential when viewers pause programs : results from a laboratory test of a new online medium. Journal of Advertising Research, 53(4), pp. 444-454.

Neale, Larry & Fullerton, Sam (2010) The international search for ethics norms : which consumer behaviors do consumers consider (un)acceptable? Journal of Services Marketing, 24(6), pp. 476-486.
Number of full-text downloads 207
Number of citations in Scopus 7
Number of citations in Web of Science® 5

Neale, Larry & Funk, Daniel (2006) Investigating motivation, attitudinal loyalty and attendance behaviour with fans of Australian football. International Journal of Sports Marketing & Sponsorship, 7(4), pp. 307-319.

Neale, Larry, Murphy, Jamie, Hudson, Karen, & Hunter, Lee (2009) The Google online marketing challenge : hands on teaching and learning. Journal of Hospitality and Tourism Education, 21(1), pp. 44-47.

Neale, Larry, Murphy, Jamie, & Scharl, Arno (2006) Comparing the diffusion of online service recovery in small and large organisations. Journal of Marketing Communications, 12(3), pp. 165-181.
Number of full-text downloads 745
Number of citations in Scopus 4

Neale, Larry, Murphy, Jamie, & Scharl, Arno (2003) Sport marketing on Fortune Global 500 websites. Sharing Best Practices in Sport Marketing, The Sport marketing Association’s Inaugural Book of Papers, pp. 45-54.

Neale, Larry & Russell-Bennett, Rebekah (2009) What value do users derive from social network applications? First Monday, 14(9).
Number of full-text downloads 362

Neale, Larry, Scharl, Arno, & Murphy, Jamie (2004) Analyzing the prevalence of sports-related terms among the web sites of global corporations. International Journal of Computer Science in Sport, 3(2), pp. 5-18.

Neale, Larry, Treiblmaeir, Horst, & Murphy, Jamie (2009) Action learning of online marketing via a global contest. Central Asia Business Journal, 2(1), pp. 47-50.
Number of full-text downloads 19

Neale, Larry, Treiblmaier, Horst, Hernderson, Vani, Hunter, Lee, Hudson, Karen, & Murphy, Jamie (2009) The Google online marketing challenge and research opportunities. Journal of Marketing Education, 31(1), pp. 76-85.
Number of full-text downloads 247
Number of citations in Scopus 3

Newman, Anouche, Lings, Ian, & Lee, Nick (2005) What’s in a handshake? Exploring business-to-business relational exchange. The Marketing Review, 5(2), pp. 129-144.

Ng, Sandy, Russell-Bennett, Rebekah, & Dagger, Tracey (2007) A typology of mass services: the role of service delivery and consumption purpose in classifying service experiences. Journal of Services Marketing, 21(7), pp. 471-480.
Number of full-text downloads 1,343
Number of citations in Scopus 19

Nguyen, Doan T., DeWitt, Tom, & Russell-Bennett, Rebekah (2012) Service convenience and social servicescape : retail vs hedonic setting. Journal of Services Marketing, 26(4), pp. 265-277.

O'Connor, Erin Leigh, Smith, Judith E., Crane, Philip R., Brough, Dean, Shaw, Natasha, Franz, Jill M., et al. (2013) Valuing student and community voices in the university : action research as a framework for community service-learning. Action Learning Action Research Journal, 18(2), pp. 123-159.
Number of full-text downloads 113

O'Connor, Peter J., Martin, Brett, Weeks, Clinton S., & Ong, Luzian (2014) Factors that influence young people's mental health help‐seeking behaviour : a study based on the Health Belief Model. Journal of Advanced Nursing. (In Press)

Oloruntoba, Richard (2006) Some Arguments for Extending Business Research. Problems and Perspectives in Management, 4(3), pp. 155-166.

Oloruntoba, Richard & Gray, Richard (2006) Humanitarian aid : an agile supply chain? Supply Chain Management: An International Journal, 11(2), pp. 115-120.
Number of citations in Scopus 68
Number of citations in Web of Science® 35

Parkinson, Joy, Russell-Bennett, Rebekah, & Previte, Josephine (2012) Increasing loyalty to breastfeeding : investigating a product development strategy. Health Marketing Quarterly, 29(3), pp. 223-238.
Number of full-text downloads 36

Parkinson, Joy, Russell-Bennett, Rebekah, & Previte, Josephine (2012) Mum or bub? Which influences breastfeeding loyalty. Australasian Marketing Journal, 20(1), pp. 16-23.
Number of full-text downloads 274
Number of citations in Scopus 1

Patel, Amisha M. & Xavier, Robina J. (2005) Legitimacy challenged: James Hardie Industries and the asbestos case. Australian Journal of Communication, 32(1), pp. 53-69.

Patti, Charles (2005) New Opportunities in Case Development and Teaching: The Virtual Reality Environment. International Journal of Case Method Research and Application, XVII(3), pp. 200-203.

Patti, Charles (2005) Oceana University: Recruiting International Students. International Journal of Case Method Research and Application, XVII(3), pp. 416-424.

Pentecost, Robin & Andrews, Lynda (2009) Differences between students and non-students’ willingness to donate to a charitable organisation. International Journal of Nonprofit and Voluntary Sector Marketing, 14, pp. 1-15.
Number of full-text downloads 187

Pentecost, Robin & Andrews, Lynda (2010) Fashion retailing and the bottom line : The effects of generational cohorts, gender, fashion fanship, attitudes and impulse buying on fashion expenditure. Journal of Retailing and Consumer Services, 17(1), pp. 43-52.
Number of full-text downloads 7,348
Number of citations in Scopus 24

Pentecost, Robin & Andrews, Lynda (2013) The importance of importance : its impact on decision-making in mall retail categories during an economic downturn. Journal of Retailing and Consumer Services, 20(5), pp. 463-470.

Pervan, Simon J. & Martin, Brett A.S. (2012) Development and validation of the consumer disillusionment toward marketing activity scale. Journal of Consumer Behaviour, 11(5), pp. 339-346.

Pike, Steven & Bianchi, Constanza (2013) Destination brand equity for Australia : testing a model of CBBE in short haul and long haul markets. Journal of Hospitality and Tourism Research. (In Press)
Number of full-text downloads 369

Pike, Steven & Scott, Noel (2009) Destination brand equity among the host community : a potential source of comparative advantage for DMO's. Acta Turistica, 21(2), pp. 160-183.
Number of full-text downloads 120

Pike, Steven D. (2007) Consumer-based brand equity for destinations : practical DMO performance measures. Journal of Travel & Tourism Marketing, 22(1), pp. 51-61.
Number of full-text downloads 2,249
Number of citations in Scopus 24

Pike, Steven D. (2009) Destination brand positions of a competitive set of near-home destinations. Tourism Management, 30(6), pp. 857-866.
Number of full-text downloads 2,504
Number of citations in Scopus 40
Number of citations in Web of Science® 27

Pike, Steven D. (2010) Destination branding case study : tracking brand equity for an emerging destination between 2003 and 2007. Journal of Hospitality and Tourism Research, 34(1), pp. 124-139.
Number of full-text downloads 1,000
Number of citations in Scopus 19
Number of citations in Web of Science® 9

Pike, Steven D. (2006) Destination decision sets : a longitudinal comparison of stated destination preferences and actual travel. Journal of Vacation Marketing, 12(4), pp. 319-328.
Number of full-text downloads 908
Number of citations in Scopus 18

Pike, Steven D. (2008) Five limitations of destination brand image questionnaires. Tourism Recreation Research, 33(3), pp. 361-363.

Pike, Steven D. (2005) Tourism destination branding complexity. Journal of Product and Brand Management, 14(4), pp. 258-259.
Number of full-text downloads 6,071
Number of citations in Scopus 65

Pike, Steven D. (2007) A cautionary tale of a resort destination's self-inflicted crisis. Journal of Travel & Tourism Marketing, 23(2/3/4), pp. 73-82.
Number of full-text downloads 545
Number of citations in Scopus 1

Pike, Steven D. (2004) The use of repertory grid analysis and importance-performance analysis to identify potential determinant university attributes. Journal of Marketing for Higher Education, 14(2), pp. 1-18.
Number of full-text downloads 1,642

Pike, Steven D. (2003) The use of repertory grid analysis to elicit salient short break holiday attributes in New Zealand. Journal of Travel Research, 41(3), pp. 315-319.
Number of full-text downloads 1,451
Number of citations in Scopus 29

Pike, Steven D. & Bianchi, Constanza (2013) Destination branding performance measurement : a non-technical discussion for practitioners. Luyou Xuekan (Tourism Tribune), 28(1), pp. 13-15.
Number of full-text downloads 255

Pike, Steven D., Bianchi, Constanza, Kerr, Gayle F., & Patti, Charles (2010) Consumer-based brand equity for Australia as a long haul tourism destination in an emerging market. International Marketing Review, 27(4).
Number of full-text downloads 821
Number of citations in Scopus 15
Number of citations in Web of Science® 7

Pike, Steven D., Knott, Kathy, & Newton, Cameron J. (2012) Perceptions of charities and the ultimate gift : the use of the Repertory Test to elicit salient bequest decision criteria. International Review on Public and Non-Profit Marketing, 9(2), pp. 119-136.

Pike, Steven D. & Larkin, Ingrid K. (2010) Longitudinal evaluations of student satisfaction with a postgraduate unit using importance-performance analysis. Journal of Teaching in Travel and Tourism, 10(3), pp. 215-231.
Number of full-text downloads 63
Number of citations in Scopus 2

Pike, Steven D. & Mason, Russell (2010) Destination competitiveness through the lens of brand positioning : the case of Australia’s Sunshine Coast. Current Issues in Tourism.
Number of full-text downloads 176
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Pike, Steven D., May, Trish, & Bolton, Robyn (2011) DMO governance : reflections from a former marketing team. Journal of Travel and Tourism Research, Fall, pp. 117-133.

Pike, Steven D., Murdy, Samantha, & Lings, Ian (2011) Visitor relationship orientation of destination marketing organisations. Journal of Travel Research, 50(4), pp. 443-453.
Number of full-text downloads 476
Number of citations in Scopus 7
Number of citations in Web of Science® 6

Pike, Steven D. & Page, Stephen (2014) Destination marketing organizations and destination marketing : a narrative analysis of the literature. Tourism Management, 41, pp. 202-227.
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Pike, Steven D. & Ryan, Chris A. (2004) Destination positioning analysis through a comparison of cognitive, affective and conative perceptions. Journal of Travel Research, 42(4), pp. 333-342.
Number of full-text downloads 5,551
Number of citations in Scopus 145

Pike, Steven D. & Schultz, Don (2009) How relevant is tourism research. Tourism Recreation Research, 34(3), pp. 326-328.

Poch, Rebecca & Martin, Brett (2014) Effects of intrinsic and extrinsic motivation on user-generated content. Journal of Strategic Marketing. (In Press)

Price, Robin A., Becker, Karen L., Clark, Lynette, & Collins, Sue (2011) Embedding information literacy in a first year business undergraduate course. Studies in Higher Education, 36(6), pp. 705-718.
Number of citations in Scopus 2
Number of citations in Web of Science® 1

Rice, Stephen K.J. & Bartlett, Jennifer L. (2006) Legitimating organisational decisions : a study of media framing of the Australian Government’s legitimacy strategy and public opinion on the war in Iraq. Journal of Communication Management, 10(3), pp. 274-286.
Number of full-text downloads 277

Rudd, John, Greenley, Gordon, Beatson, Amanda T., & Lings, Ian (2008) Strategic planning and performance : extending the debate. Journal of Business Research, 61(2), pp. 99-108.
Number of citations in Scopus 40
Number of citations in Web of Science® 30

Rundle-Thiele, Sharyn & Kuhn, Kerri-Ann (2008) The Get Marketer Challenge Innovation: Challenging students using a tournament style competition. Marketing Education Review, 18(1), pp. 34-37.

Rundle-Thiele, Sharyn & Kuhn, Kerri-Ann L. (2010) Curriculum alignment: Exploring student perception of learning achievement measures. International Journal of Teaching and Learning in Higher Education, 21(3), pp. 351-361.
Number of full-text downloads 212

Rundle-Thiele, Sharyn & Russell-Bennett, Rebekah (2010) Patient influences on satisfaction and loyalty for GP services. Health Marketing Quarterly, 27(2), pp. 195-214.
Number of full-text downloads 248
Number of citations in Scopus 3

Russell-Bennett, Rebekah & Hartel, Charmine (2009) Heart versus mind : the functions of emotional and cognitive loyalty. Australasian Marketing Journal, 18(1), pp. 1-7.
Number of full-text downloads 392
Number of citations in Scopus 6

Russell-Bennett, Rebekah, Hartel, Charmine, & Drennan, Judy (2010) Consumer satisfaction and redress with a government third-party complaints agency. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 23.
Number of full-text downloads 138

Russell-Bennett, Rebekah, Härtel, Charmine E.J., & Worthington, Steve (2013) Exploring a functional approach to attitudinal brand loyalty. Australasian Marketing Journal, 21(1), pp. 43-51.
Number of full-text downloads 170
Number of citations in Scopus 1

Russell-Bennett, Rebekah, McColl-Kennedy, Janet R., & Coote, Leonard V. (2007) Involvement, satisfaction, and brand loyalty in a small business services setting. Journal of Business Research, 60(12), pp. 1253-1260.
Number of full-text downloads 7,723
Number of citations in Scopus 52
Number of citations in Web of Science® 19

Russell-Bennett, Rebekah, Previte, Josephine, & Zainuddin, Nadia (2009) Conceptualising value creation for social change management. Australasian Marketing Journal, 17(4), pp. 211-218.
Number of full-text downloads 425
Number of citations in Scopus 5

Russell-Bennett, Rebekah & Rundle-Thiele, Sharyn (2004) Customer satisfaction should not be the only goal. Journal of Services Marketing, 18(7), pp. 514-523.
Number of full-text downloads 2,663

Russell-Bennett, Rebekah, Rundle-Thiele, Sharyn, & Kuhn, Kerri-Ann (2010) Engaging marketing students : student operated businesses in a simulated world. Journal of Marketing Education, 32(3), pp. 253-263.
Number of full-text downloads 94
Number of citations in Scopus 2

Russell-Bennett, Rebekah, Rundle-Thiele, Sharyn, Leo, Cheryl, & Dietrich, Timo (2013) Moderating teen drinking : combining social marketing and education. Health Education, 113(5), pp. 392-406.
Number of full-text downloads 10
Number of citations in Scopus 2

Russell-Bennett, Rebekah, Wood, Matthew J.M., & Previte, Jo (2013) Fresh ideas : services thinking for social marketing. Journal of Social Marketing, 3(3), pp. 223-238.
Number of full-text downloads 13

Russell-Bennett, Rebekah, Zainuddin, Nadia, & Previte, Josephine (2013) The value of health and wellbeing : an empirical model of value creation in social marketing. European Journal of Marketing, 47(9), pp. 1504-1524.
Number of citations in Scopus 2

Ryan, Chris A. & Pike, Steven D. (2003) Maori-based tourism in Rotorua : perceptions of place by domestic visitors. Journal of Sustainable Tourism, 11(4), pp. 307-321.
Number of full-text downloads 1,374
Number of citations in Scopus 7

Sadiq, Kerrie (2012) The inherent international tax regime and its constraints on Australia's sovereignty. University of Queensland Law Journal, 31(1), pp. 131-146.
Number of full-text downloads 26

Schultz, Don, Kerr, Gayle F., Kim, Ilchul, & Patti, Charles (2007) In search of a theory of integrated marketing communication. Journal of Advertising Education, 11(2).
Number of full-text downloads 2,532

Schuster, Lisa, Drennan, Judy, & Lings, Ian (2013) Consumer acceptance of m-wellbeing services : a social marketing perspective. European Journal of Marketing, 47(9), pp. 1439-1457.
Number of full-text downloads 118
Number of citations in Scopus 2
Number of citations in Web of Science® 1

Shih, Tsui-Yii & Wickramasekera, Rumintha (2010) Export decisions within Taiwanese electrical and electronic SMEs : the role of management characteristics and attitudes. Asia Pacific Journal of Management, 28(2), pp. 353-377.
Number of full-text downloads 430
Number of citations in Scopus 5
Number of citations in Web of Science® 4

Sobh, Rana & Martin, Brett (2011) Feedback information and consumer motivation : the moderation role of positive and negative reference values in self-regulation. European Journal of Marketing, 45(6), pp. 963-986.
Number of full-text downloads 248
Number of citations in Scopus 1

Sok, Phyra & O'Cass, Aron (2011) Achieving superior innovation-based performance outcomes in SMEs through innovation resource–capability complementarity. Industrial Marketing Management, 40(8), pp. 1285-1293.
Number of citations in Scopus 2
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Sok, Phyra, O’Cass, Aron, & Sok, Keo Mony (2013) Achieving superior SME performance : overarching role of marketing, innovation, and learning capabilities. Australasian Marketing Journal, 21(3), pp. 161-167.
Number of citations in Scopus 1

Song, Jinzhu, Drennan, Judy, & Andrews, Lynda (2012) Exploring regional differences in Chinese consumer acceptance of new mobile technology : a qualitative study. Australasian Marketing Journal, 20(1), pp. 80-88.
Number of full-text downloads 212
Number of citations in Scopus 2

Song, Jinzhu, Sawang, Sukanlaya, Andrews, Lynda, & Drennan, Judy (2014) Same but different? Mobile technology adoption in China. Information Technology & People. (In Press)

Spowart, Mitchell & Wickramasekera, Rumintha (2012) Explaining internationalisation of small to medium sized enterprises within the Queensland food and beverage industry. International Journal of Business and Management, 7(6), pp. 68-80.
Number of full-text downloads 75

Steffens, Paul R., Weeks, Clinton S., Davidsson, Per, & Isaak, Lauren (2014) Shouting from the ivory tower : a marketing approach to improve communication of academic research to entrepreneurs. Entrepreneurship Theory And Practice, 38(2), pp. 399-426.
Number of full-text downloads 46

Stephenson, Deborah, Worthington, Steve, & Russell-Bennett, Rebekah (2013) The financial services cultural orientation matrix. Australasian Marketing Journal, 21(1), pp. 1-9.
Number of citations in Scopus 1

Stokes, Robyn (2004) A Framework for the Analysis of Events-Tourism Knowledge Networks. Journal of Hospitality and Tourism Management, 11(2), pp. 108-122.

Stokes, Robyn (2006) Network-Based Strategy Making for Events Tourism. European Journal of Marketing, 40(5-6), pp. 682-695.
Number of citations in Scopus 19
Number of citations in Web of Science® 8

Stokes, Robyn (2008) Tourism strategy making: Insights to the events tourism domain. Tourism Management, 29(2), pp. 252-262.
Number of citations in Scopus 32
Number of citations in Web of Science® 12

Strong, Carolyn A. & Martin, Brett A.S. (2014) Effects of perspective taking and entitlement on consumers. Journal of Business Research, 67(9), pp. 1817-1823.

Tan, Alvin, Brewer, Paul, & Liesch, Peter (2007) Before the first export decision : internationalisation readiness in the pre-export phase. International Business Review, 16(3), pp. 294-309.
Number of full-text downloads 467
Number of citations in Scopus 17
Number of citations in Web of Science® 8

Treiblmaier, Horst, Neale, Larry, & Chong, Sandy (2011) The web site and brand trust as antecedents of online loyalty. International Journal of Online Marketing, 1(2), pp. 24-42.

Truscott, Rachael A., Bartlett, Jennifer L., & Tywoniak, Stephane (2009) The reputation of the corporate social responsibility industry in Australia. Australasian Marketing Journal, 17(2), pp. 84-91.
Number of full-text downloads 210
Number of citations in Scopus 11

Van Akkeren, Jeanette, Buckby, Sherrena, & MacKenzie, Kim (2013) A metamorphosis of the traditional accountant : an insight into forensic accounting services in Australia. Pacific Accounting Review, 25(2), pp. 188-216.
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Wallace, Michelle, Lings, Ian, & Cameron, Roslyn (2012) Industry branding : attracting talent to weaker profile industries. Asia Pacific Journal of Human Resources, 50(4), pp. 483-502.

Wang, Paul, Gudergan, Siegfried, & Lings, Ian (2008) The role of product involvement in e-service evaluations. International Journal of Electronic Marketing and Retailing, 2(1), pp. 59-79.
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Wang, Ying Xian (2014) Contrast and Emphasis : On Modal Adverb “Ke (可)” in Declarative Sentences [对比与强调 : 谈陈述句中的语气副词“可”]. Language Teaching and Linguistic Studies [语言教学与研究]. (In Press)
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Wang, Ying Xian (1995) Repetition and nonrepetition of past actions and repetition of past nonactions. Chinese Teaching in the World [世界汉语教学], 34(4), pp. 29-37.
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Weeks, Clinton S., Cornwell, T. Bettina, & Humphreys, Michael S. (2006) Empirical Support For an Item and Relational Conceptualization of Sponsorship. Advances in Consumer Research, 33, pp. 312-313.
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White, Angela, Kavanagh, David J., Stallman, Helen M., Klein, Britt, Kay-Lambkin, Frances, Proudfoot, Judy, et al. (2010) Online alcohol interventions : a systematic review. Journal of Medical Internet Research, 12(5), e62.
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Wickramasekera, Rumintha & Bamberry, Geoff (2012) Domestic and international strategies in the Queensland wine industry. International Journal of Wine Business Research, 24(4), pp. 302-318.
Number of full-text downloads 79

Wickramasekera, Rumintha & Bamberry, Geoff (2013) Enhancing learning in large undergraduate classes using custom made audio-visual cases. Journal of International Business Education, 8, pp. 101-118.

Wickramasekera, Rumintha & Bianchi, Constanza (2013) Management characteristics and the decision to internationalize : exploration of exporters vs. non-exporters within the Chilean wine industry. Journal of Wine Research, 24(3), pp. 195-209.
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Wickramasekera, Rumintha G. & Oczkowski, Edward (2006) Stage models re-visited : a measure of the stage of internationalisation of a firm. Management International Review, 46(1), pp. 39-55.
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Wilden, Ralf, Gudergan, Siegfried P., Nielsen, Bo Bernhard, & Lings, Ian (2013) Dynamic capabilities and performance : strategy, structure and environment. Long Range Planning, 46(1-2), pp. 72-96.
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Wilden, Ralph, Gudergan, Siegfried, & Lings, Ian (2010) Employer branding : strategic implications for staff recruitment. Journal of Marketing Management, 26(1), pp. 56-73.
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Worthington, Steve, Russell-Bennett, Rebekah, & Hartel, Charmine E. J. (2009) A tri-dimensional approach for auditing brand loyalty. Journal of Brand Management, 17(4), pp. 243-253.
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Xavier, Robina J. (1999) Changing roles for changing times? How listed companies interpret their role as communicator. Australian Journal of Communication, 26(3), pp. 49-65.
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Xavier, Robina J. (2000) Disclosing disclosure : new challenges for financial communicators. Asia Pacific Public Relations Journal, 2(2).
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Xavier, Robina J., Johnston, Kim A., Mehta, Amisha M., Watson, Tom, & Simmons, Peter (2005) Using evaluation techniques and performance claims to demonstrate public relations impact : an Australian perspective. Public Relations Review, 31(3), pp. 417-424.
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Xavier, Robina J., Johnston, Kim A., & Patel, Amisha M. (2006) Exploring strategy : What public relations strategy means in practice. Asia Pacific Public Relations Journal, 6(2), pp. 1-10.

Xavier, Robina J. & Mehta, Amisha (2006) Understanding assessment : the student experience of criterion-referenced assessment in a public relations course. Asia Pacific Public Relations Journal, 6(1), p. 223.
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Xavier, Robina J., Mehta, Amisha M., & Larkin, Ingrid K. (2006) Choosing public relations as a career : student expectations and implications for practice. Asia Pacific Public Relations Journal, 7, pp. 81-94.

Zainuddin, Nadia, Previte, Josephine, & Russell-Bennett, Rebekah (2011) A social marketing approach to value creation in a Well-Women’s health service. Journal of Marketing Management, 27(3-4), pp. 361-385.
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Zubcevic, Nives, Mavondo, Felix, & Luxton, Sandra (2012) Achieving at university and beyond : does it help to be good looking? Asia Pacific Journal of Marketing and Logistics, 24(5), pp. 785-804.

van Dessel, Maria & Everett, James (2005) Using cases in a mixed learning environment : meeting the challenges of higher education reform. International Journal of Case Method Research and Application, 3, pp. 341-351.
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Andrews, Lynda (2009) Choosing "interesting" research methods and facing the challenges for publication. In The Proceedings of Australia and New Zealand Marketing Academy Conference 2009, Promaco Conventions PTY LTD, Crown Promenade, Melbourne, Victoria, pp. 1-7.
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Andrews, Lynda, Bennett, Rebekah, & Drennan, Judy (2005) Emotions in the Experiential Consumption of Mobile Phones. In ANZMAC (Australian and New Zealand Marketing Academy Conference) 2005: Broadening the Boundaries: Conference Proceedings, 5th - 7th December, Australia, Western Australia, Fremantle.

Andrews, Lynda, Bennett, Rebekah, & Drennan, Judy (2005) Mobile phone consumption and implications for SMS marketing. In Troilo, G (Ed.) Rejuvenating Marketing: Contamination, Innovation, Integration: Proceedings of the 34th European Marketing Academy Conference (EMAC), 24 May - 27 May , Italy, Milan.
Number of full-text downloads 113

Andrews, Lynda & Drennan, Judy (2009) Students’ perceptions, experiences and beliefs about Facebook in subjects at an Australian university. In Proceedings of Australia and New Zealand Marketing Academy Conference 2009 : Sustainable Management and Marketing, Promaco Conventions PTY LTD, Crown Promenade, Melbourne, Victoria, pp. 1-6.
Number of full-text downloads 210

Andrews, Lynda, Drennan, Judy, & Russell-Bennett, Rebekah (2006) Consumer appraisals of mobile marketing communications. In Ali, Y. & van Dessel, M. (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Brisbane, QLD.
Number of full-text downloads 67

Andrews, Lynda, Drennan, Judy, & Russell-Bennett, Rebekah (2008) Consumers' emotional appraisals and action tendencies arising from mobile viral marketing. In EMAC Conference, 27-30 May, 2008, The Brighton Centre, Brighton.
Number of full-text downloads 799

Andrews, Lynda, Drennan, Judy, Tossan, Vesselina, & Cacho-Elizondo, Silvia (2010) Using TAM to examine consumer acceptance of a mobile phone assisted smoking cessation program in Australia. In The 6 senses : The essentials of Marketing : 39th EMAC conference 2010 European Marketing Academy Conference, 1 - 4 June, 2010, Copenhagen, Denmark.
Number of full-text downloads 190

Andrews, Lynda, Gajanayake, Randike, & Sahama, Tony R. (2013) Consumer engagement with eHealth information through smartphones and tablets : an Australian perspective. In Rodrigues, Joel (Ed.) 15th International Conference on e-Health Networking, Applications and Services, 9 -12 October 2013, Lisbon, Portugal. (In Press)
Number of full-text downloads 565

Andrews, Lynda, Salleh, Akma, Seamons, Owen, Rowles, Scott, & Lin, Rena (2003) What constitutes the essential aspects of WebCT? Student conceptualisations and experiences in higher education. In Effective Teaching and Learning Conference, 6-7 November 2003, Queensland College of Art, Brisbane, Queensland.
Number of full-text downloads 35

Ashkanasy, Neal, Edwards, Marissa, & Keeffe, Dominique (2006) Employee Responses to Organisational Wrongdoing as Coping Strategies: A Process Model and Integrative Review. In Kennedy, J & Di Milia, L (Eds.) Proceedings of the 20th ANZAM Conference "Management: Pragmatism, Philosophy, Priorities", 6 - 9 December 2006, Australia, Queensland, Yeppoon.

Baazeem, Thamer, Neale, Larry, & Mortimer, Gary (2013) The impact of consumer religiosity on consumer perceptions of risk. In Society for Marketing Advances Conference, 29 October - 2 November 2013, South Carolina. (Unpublished)
Number of full-text downloads 62

Banerjee, Shantanu (2005) Competitiveness, New Institutional Economics and Social Capital: A Brief Application to Australian Sugar. In Edwards, R (Ed.) Australia and New Zealand International Business Academy (ANZIBA) Conference 2005, 10-11 November 2005, Australia, Victoria, Melbourne.

Bartlett, Jennifer & Golob, Ursa (2006) CSR Reporting in Australia and Slovenia: A Comparative Study. In Podnar, K & Janeie, Z (Eds.) Proceedings of the 11th International CMC-conference on Corporate and Marketing Communications, 21 - 22 April 2006, Slovenia, Ljubljana.

Bartlett, Jennifer L., Tywoniak, Stephane, & Newton, Cameron J. (2009) Towards a model of the institutional logics of climate change. In Proceedings of : EGOS 2009 : 25th European Group for Organizational Studies Conference, Barcelona, Spain.
Number of full-text downloads 463

Beatson, A. T., Coote, L., & Rudd, J. (2004) The use of technology-based self-service on assessments of consumer satisfaction and consumer commitment. In European Marketing Academy Conference, 18-21 May 2004, Murcia, Spain.
Number of full-text downloads 189

Beatson, Amanda, Coote, Len, & Drennan, Judy (2006) Self-Service Technology, Satisfaction and Consumer Retention. In Avlonitis, G, Papavassiliou, N, & Papastathopoulou, P (Eds.) Conference Proceedings of the 35th EMAC Conference, 23 - 26 May 2006, Greece, Athens.
Number of full-text downloads 211

Beatson, Amanda & Coote, Leonard V. (2002) Measuring Consumer Loyalty : the loyalty orientation scale. In European Marketing Academy Conference, 28-31 May, 2002, Braga, Portugal.
Number of full-text downloads 299

Beatson, Amanda T. (2003) E-marketing : the impact of self-service technology on consumer satisfaction and consumer commitment. In Academy of Marketing Conference, 8-10 July 2003, Aston University, Aston.
Number of full-text downloads 266

Beatson, Amanda T. & Coote, Leonard V. (2002) Attributes of service delivery modes and their impact on consumer satisfaction. In Australia and New Zealand Marketing Academy Conference, 3-5 December 2002, Melbourne.
Number of full-text downloads 207

Beatson, Amanda T., Coote, Leonard V., & Drennan, Judy (2007) High tech versus high touch : consumer impressions of service delivery experiences. In The 36th European Marketing Academy Conference, 22-25 May 2007, Reykjavik University, Reykjavik. (Unpublished)
Number of full-text downloads 60

Beatson, Amanda T. & Larkin, Ingrid K. (2010) Developing reflective practitioners online: The business of blogs in work integrated learning. In International Conference on Work Related Learning : "University-Industry Collaboration for Real Life Education" 2010 World Association of Collaborative Education (WACE) Conference, 3 - 5 February, 2010, Hong Kong.
Number of full-text downloads 221

Beatson, Amanda T. & Lings, Ian (2005) An exploration of frontline staff service orientated behaviours. In Proceeding of Australia and New Zealand Marketing Academy Conference, 5-7 December 2005, Fremantle, WA.
Number of full-text downloads 109

Beatson, Amanda T. & Lings, Ian (2004) The impact of service orientation on relationship quality and future intentions. In Australian and New Zealand Marketing Academy Conference, 29 November-1 December 2004, Wellington.
Number of full-text downloads 123

Beatson, Amanda T., Lings, Ian, Rudd, John, Lee, Nick, & Souchen, Anne (2005) Self-service technology, consumer satisfaction and consumer commitment : a multigroup investigation. In 5th Academy of Marketing Biennial Conference, 5-7 July 2005, Dublin Institute of Technology, Dublin.
Number of full-text downloads 146

Beatson, Amanda T., Lings, Ian, Rudd, John, Souchon, Anne, & Cadogan, John (2005) An exploration of a metaconstruct of relationship quality. In Proceeding of the 5th Academy of Marketing Biennial Conference, 5-7 July 2005, Dublin Institute of Technology, Dublin.
Number of full-text downloads 38

Beatson, Amanda T., McDonnell, John, & Huang, Chih-Hsuan (2011) Investigating relationships between relationship quality, customer loyalty and cooperation : an empirical study of convenience stores' franchise chain systems. In Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference, Australian and New Zealand Marketing Academy (ANZMAC) , Melbourne, VIC, pp. 1-8.
Number of full-text downloads 30

Beckmann, Suzanne & Kuhn, Kerri-Ann (2010) Destination marketing using electronic games? In 32nd INFORMS Marketing Science Conference, 17-19 June 2010, Cologne, Germany.

Beede, Park, Boddewyn, Jean, Dickinson, Sonia, Kerr, Gayle F., Mortimer, Kathleen, & Waller, David (2013) Towards a global framework for advertising self regulation. In Campbell, Colin & Ma, Junzhao (Eds.) Proceedings of the 16th Biennial World Marketing Congress - Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing, Academy of Marketing Science, Monash University, Melbourne, VIC, pp. 620-621.
Number of full-text downloads 38

Bennett, Rebekah, Dagger, Tracey, & Ng, Sandy (2005) The Antecedents And Consequences Of Customer Emotions In The Consumption Of Collective Mass Hedonic Services: A Conceptual Model. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Bennett, Rebekah, Dickson, Paul, Hartel, Charmine, & Worthington, Steve (2006) A Functional Approach to Brand Loyalty: An Exploratory Study. In Avlonitis, G, Papavassiliou, N, & Papastathopoulou, P (Eds.) Proceedings of the 35th EMAC Conference, European Marketing Academy, Greece, Athens, 0-7.
Number of full-text downloads 44

Bennett, Rebekah, Drennan, Judy, & Hartel, Charmine (2005) It's Not About The Money! Key Drivers of Satisfaction With Government Third-Party Complaint Handling. In Rentschler, R & Hall, J (Eds.) 2nd Australasian Nonprofit and Social Marketing Conference, 22-23 September 2005, Australia, Victoria, Melbourne.

Bennett, Rebekah, Drennan, Judy, & Previte, Josephine (2004) New Directions in Social Marketing: A Meso-Level Perspective. In Sullivan Mort, Gillian (Ed.) Nonprofit Marketing: Perspectives and Advances, 23-24 September 2004, Canberra.

Bennett, Rebekah, Keeffe, Dominique, & Tombs, Alastair (2006) An Investigation of Cognitive, Emotional and Negative Behavioural Responses to Service Recovery Strategies. In Avlonitis, G, Papavassiliou, N, & Papastathopoulou, P (Eds.) Sustainable Marketing Leadership: Proceedings of the 35th EMAC Conference, 23 - 26 May 2006, Greece, Athens.
Number of full-text downloads 130

Bianchi, Constanza (2003) Home depot in Chile: case study. In Proceedings of Annual CLADEA Conference 2003, CLADEA, Lima, Peru.
Number of full-text downloads 348

Bianchi, Constanza (2009) How do retailers from emerging markets internationalize? : The case of Chilean retailers. In AMS/ACRA 2009 Fall Triennial Retailing Conference, September 30 - October 04, 2009, New Orleans, USA.
Number of full-text downloads 445

Bianchi, Constanza (2009) On the internationalisation of firms from emerging markets : an exploratory study. In Australia and New Zealand International Business Academy Conference 2009, 16-18 April 2009, Brisbane, Queensland. (Unpublished)
Number of full-text downloads 572

Bianchi, Constanza & Drennan, Judy (2013) Antecedents of consumer brand loyalty in the Chilean wine industry. In Strategic Management in Latin America Conference, 10-11 January 2013, Rio Hondo Campus, Mexico city, Mexico. (Unpublished)
Number of full-text downloads 140

Bianchi, Constanza & Drennan, Judy (2011) Inward internationalization of services : Exploring satisfaction and dissatisfaction of overseas students in Australia. In ANZIBA Conference proceedings 2011, April 28-30, 2011, Melbourne, Australia.
Number of full-text downloads 222

Bianchi, Constanza, Drennan, Judy, & Proud, William (2012) Brand loyalty in the Australian wine industry. In European Marketing Association Conference (EMAC 2012), 22-25 May 2012, Lisbon, Portugal.
Number of full-text downloads 321

Bianchi, Constanza & Mathews, Shane W. (2013) The role of the Internet on export market growth : an empirical study in Latin America. In Strategic Management in Latin America 2013, Mexico City, Mexico.
Number of full-text downloads 244

Bianchi, Constanza & Mena, Joaquin (2006) Channel blurring and consumer expectations : evidence in Chile. In Proceedings of The Ist Association for Consumer Research Latin American Conference, Association for Consumer Research, Monterrey, Mexico.
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Bianchi, Constanza & Pike, Steven D. (2009) Australia's brand equity as a tourism destination for Latin American consumers. In Proceedings of Australia and New Zealand Marketing Academy Conference 2009, ANZMAC, Crown Promenade, Melbourne, Victoria.
Number of full-text downloads 45

Bianchi, Constanza & Pike, Steven D. (2010) An application of the CBBE model to assess brand loyalty for a long haul travel destination. In 2010 Global Marketing Conference, 9-12 September 2010, Hotel Okura, Tokyo.
Number of full-text downloads 575

Bianchi, Constanza C. (2009) How service companies from emerging markets overcome internationalization barriers: evidence from Chilean services firms. In 2009 Strategic Management in Latin America Conference, January 5-7, 2009, Sao Paulo, Brazil.
Number of full-text downloads 498

Bianchi, Constanza C. & Saleh, Abu (2009) Importer relationship performance in Latin America: the role of trust and commitment. In 2009 Strategic Management in Latin America Conference, January 5-7, 2009, Sao Paulo, Brazil.
Number of full-text downloads 888

Bloxsome, E., Kuhn, Kerri-Ann, Pope, N., & Voges, K. (2007) The Pornography and erotica industries: A lack of research and need for a research agenda. In Sullivan Mort, Gillian & Hume, Margee (Eds.) 2007 International Nonprofit and Social Marketing Conference, Social entrepreneurship, social change and sustainability, 27 - 28 September 2007, Brisbane, Australia, Griffith University.
Number of full-text downloads 365

Bougoure, Ursula & Lee, Bernard (2008) Service quality : a study of retail service encounters in Hong Kong. In European Marketing Academy Conference, 27-30 May 2008, University of Brighton, Brighton.
Number of full-text downloads 289

Bougoure, Ursula & Leung, Lai-Cheung (2006) Brand Differentiation for Services: An Integrative Framework. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Bougoure, Ursula & O'Cass, Aron (2006) A Cross-Cultural Examination of Product Involvement, Purchase Decision Involvement and Information Search Related to Food. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Bougoure, Ursula & O'Cass, Aron (2005) Willingness to buy GM food products : the role of uncertainty orientation, consumer risk perceptions and information search in consumers from Australia. In Purchase, Sharon (Ed.) Proceedings of ANZMAC 2005 : Broadening the Boundaries, The Australian and New Zealand Marketing Academy (ANZMAC), University of Western Australia, Fremantle, Western Australia, pp. 30-36.
Number of full-text downloads 89

Bougoure, Ursula & O'Cass, Aron (2005) A cross cultural examination of consumer behaviour and GM food products : results from Australian and South Korean female consumers. In Proceedings of ANZMAC 2005 : Broadening the Boundaries, The Australian and New Zealand Marketing Academy (ANZMAC), University of Western Australia, Fremantle, Western Australia.
Number of full-text downloads 159

Bougoure, Ursula & O'Cass, Aron (2004) The effect of consumer risk perceptions and information search on willingness to buy GM food products: A cross cultural analysis. In ANZMAC 2004 : marketing accountabilities and responsibilities, 29 November-1 December 2004, Wellington, New Zealand.
Number of full-text downloads 160

Bougoure, Ursula & Tang, Keang Meng (2006) Service Quality: An Investigation into Malaysian Consumers Using DINESERV. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Boyce, Gordon & Macaulay, Samuel (2006) Tuning Innovation Landscapes in the Biotechnology Industry: The Influence of Information Diversity and Network Structure on Innovation Performance. In Maskell, P, Laursen, K, & Drejer, I (Eds.) Knowledge, Innovation and Competitiveness: Dynamics of Firms, Networks, Regions and Institutions: Proceedings DRUID 2006, 18-20 June 2006, Denmark, Copenhagen.

Briggs, Maxwell (2005) Issues in Marketing Research Methodology and Design Selection. In Troilo, G (Ed.) Rejuvenating Marketing: Contamination, Invigoration, Integration: Proceedings of the 34th European Marketing Academy Conference, 24 May - 27 May 2005, Italy, Milan.

Briggs, Maxwell (2009) Macroentrepreneurship : an expanded contact for entrepreneurship. In Proceedings of 14th Biennial World Marketing Congress : Marketing in Transition : Scarcity, Globalism, and Sustainability, Oslo School of Management, Oslo.
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Briggs, Maxwell (2005) Promoting Economic Development and International Attractiveness through Large Scale Collaborative Ventures (LSCV): A Strategic Marketing Approach Based on a Study of the Multifunction Polis (MFP) Feasibility Study. In Edwards, R (Ed.) The 2005 Australia and New Zealand International Academy of Business (ANZIBA) Conference: Conference Proceedings, 10 November - 11 November 2005, Australia, Victoria, Melbourne.

Briggs, Maxwell (2003) Study Tour Programs: Enriched Learning Using the Extra Curricula. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Briggs, Maxwell J. (2006) A strategic marketing approach to national development initiatives involving large scale collaborative ventures (LSCV). In International Marketing and Development Conference.

Brown, John, Dann, Stephen, & Dann, Susan (2005) Australian Corporate Hospitality in Review. In Rentschler, R & Hall, J (Eds.) 2nd Australasian Nonprofit and Social Marketing Conference, 22-23 September 2005, Australia, Victoria, Melbourne.

Buchanan, Elizabeth & Dann, Stephen (2006) Motivations for Volunteering: Exploring the Drivers of Volunteer in the Case of Equestrian Sport Motives, Barriers and Profiles. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Buchanan, Elizabeth & Dann, Stephen (2006) Participation in Equestrian Sport: Motives, Barriers and Profiles. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Buchanan, Elizabeth & Luck, Edwina (2006) Communication Trends to Non-Profits. In Anyanwu, C (Ed.) Empowerment, Creativity and Innovation: Challenging Media and Communication in the 21st Century, 4 - 7 July 2006, Australia, South Australia, Adelaide.

Cathcart, Abby, Kerr, Gayle F., Fletcher, Marty, & Mack, Janet (2008) Engaging staff and students with graduate attributes across diverse curricula landscapes. In ATN Assessment Conference : Engaging Students with Assessment, 20-21 November 2008, University of South Australia, Adelaide.
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Cathcart, Abby, Kerr, Gayle F., Fletcher, Marty, & Mack, Janet (2008) Engaging staff and students with graduate attributes across diverse curricular landscapes. In Australian Technology Network Assessment Conference : Engaging Students in Assessment, 20-21 November 2008, University of South Australia, Adelaide.
Number of full-text downloads 81

Chapman, Sherrie-Lee, Luck, Edwina, & Patti, Charles (2003) Building a Brand Relationship with Voters: The Need for IMC within Political Parties. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Chell, Kathleen & Mortimer, Gary (2013) Give some, get some: investigating the relationship between conspicuous donation behaviour on social media and customer value in a blood donation context. In Australia New Zealand Marketing Academy Conference (ANZMAC), 1-4 December 2013, University of Auckland Business School, Auckland.
Number of full-text downloads 108

Chien, Monica Pi-Hsuan, Kerr, Gayle, & Patti, Charles (2004) Integrated Marketing Communication (IMC): New Discipline with an Old Learning Approach: A Syllabi Analysis. In Wiley, J (Ed.) Proceedings of the Australian and New Zealand Marketing Academy Conference (ANZMAC 2004). Marketing Accountability and Responsibilies, 29 November - 1 December 2004, Wellington, New Zealand.
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Chien, Pi-Hsuan, Cornwell, T, & Stokes, Robyn (2005) A Theoretical Framework for Analysis of Image Transfer in Multiple Sponsorships. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Cox, Michael (2006) Domestic and export marketing of Auracaria timber. In Harrison, S & Herbohn, J (Eds.) Sustainable Forest Industry Development in Tropical North Queensland, 28 - 29 April 2004, Australia, Queensland, Cairns.

Dann, Stephen (2005) Temporal Innovativeness As An Attitudinal Measure of Temporal Preference. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Dann, Stephen (2005) Trufan: Role of Fandom As An Influence on Attitude. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Dann, Stephen & Dann, Susan (2005) Lifestyle Sponsorship and Player Lifestyle Breach: Opportunity, Not Loss? In Rentschler, R & Hall, J (Eds.) 2nd Australasian Nonprofit and Social Marketing Conference, 22-23 September 2005, Australia, Victoria, Melbourne.

Dann, Stephen, Dann, Susan, Drennan, Judy, & Russell-Bennett, Rebekah (2006) Female Entrepreneurship in Australia: Revisited. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.
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Dann, Stephen & Hughes, Andrew (2005) Qualitative Case Analysis of the TeamBeattie.com Website. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Dann, Stephen & Hughes, Andrew (2005) Using Celebrity Candidates in Political Marketing Campaigns. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Dann, Stephen M. & Buchanan, Liz (2006) (Pro)Active Ageing: Policy implications of the difference between motivational reasons of pre-50 and post-50 participant-volunteers. In Social Change in the 21st Century Conference 2006, 27 October 2006, Carseldine, Brisbane.
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Daws, Leonie, Seinen, Anita, Simpson, Lyn, & Wood, Leanne (2002) The Design and Implementation of Rural Communication Technology Initiatives: Guidelines for Project Planners. In Marshall, S, Taylor, W, & Macpherson, C (Eds.) Refereed Papers from the 4th International Information Technology in Regional Areas Conference, 27-29 August 2002, Rockhampton, Queensland.

Devin, Bree & Bartlett, Jennifer (2011) Exploring CSR communication: Linking institutional pressures, legitimacy, and rhetoric. In EGOS, 2011, Gothenberg, Sweden. (Unpublished)
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Dickinson, Sonia, Waller, David, Mortimer, Kathy, & Kerr, Gayle F. (2008) Advertising agency empowerment and the advertising self regulation process. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
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Drennan, Judy & Andrews, Lynda (2004) Taking an Experiential View of Consuming Mobile Phones. In Wiley, Jim (Ed.) Proceedings of the Australian and New Zealand Marketing Academy Conference, 29 November - 1 December 2004, Wellington, New Zealand.

Drennan, Judy & James, Diana (2005) Exploring Addictive Consumption of Mobile Phone Technology. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Drennan, Judy & Kennedy, Jessica (2005) The Impact of Role Models and Prior Experience on Entrepreneurial Intentions. In Hutchinson, P (Ed.) Small Enterprise Association of Australia and New Zealand (SEAANZ): Proceedings of the 18th Annual Conference, 25 September - 28 September 2005, Australia, New South Wales, Armidale.

Drennan, Judy, Kennedy, Jessica, & Renfrow, Patty (2004) The impact of childhood experiences on the development of entrepreneurial intentions. In SEAANZ Brisbane 2004 Entrepreneurship as the Way of the Future, 26 - 29 September 2004, QUT, Brisbane, QLD.
Number of full-text downloads 509

Drennan, Judy, Leo, Wei Wei, & Russell-Bennett, Rebekah (2006) A Conceptual Model of Customer Advocacy in Services Marketing: A Definition and Key Antecedents. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Drennan, Judy, Luck, Edwina M., & Wiyanto, Tifani (2008) Love as a commodity : human branding in the online dating context. In 37th EMAC Conference : Marketing Landscapes : A Pause for Thought, 27-30 May 2008, University of Brighton, Brighton. (Unpublished)

Drennan, Judy & McDonnell, John (2005) Exploring the effectiveness of virtual product placement on recall and recognition of new brands. In Troilo, G (Ed.) Rejuvenating Marketing : Contamination, Innovation, Integration : Proceedings of the 34th European Marketing Academy Conference (EMAC), 24 May - 27 May 2005, Italy, Milan.
Number of full-text downloads 260

Drennan, Judy & Mort, Gillian (2004) Consumer acceptance of m-services : Marketing implcations. In 33rd European Marketing Academy Conference, 2004, Murcia .
Number of full-text downloads 98

Drennan, Judy & Mort, Gillian (2003) Examination of the influence of personal attributes on consumer use on m-services. In ANZMAC 2003 Conference, Adelaide, South Australia.
Number of full-text downloads 100

Drennan, Judy, Previte, Josephine, & Mort, Gillian (2006) Exploring m-consumers' transitioning between vulnerability and responsibility : an m-gambling consumption study. In Proceedings of the 3rd Australasian Nonprofit and Social Marketing Conference 2006 : Controversies in Social Marketing : The Way Forward, University of Newcastle, Newcastle, N.S.W.
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Drennan, Judy, Previte, Josephine, & Sullivan Mort, Gillian (2006) M-technology, Consumption and Gambling: A Conceptualisation of Consumer Vulnerability in an M-gambling Marketplace. In Layton, M, Layton, R, & Wooliscroft, B (Eds.) Macromarketing 2006 Seminar Proceedings: Macromarketing the Future of Marketing?, Marketing Department, University of Otago, New Zealand, Queenstown, pp. 173-188.
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Drennan, Judy & Sullivan Mort, Gillian (2004) M-Commerce Drivers: Development of a Usage Benefit Typology for M-Services. In Wiley, J & Thirkell, P (Eds.) Proceedings of ANZMAC 2004 Marketing Accountabilities and Responsibilities, 29 November - 1 December 2004, Wellington, New Zealand.

Drennan, Judy & Wessels, Lisa (2009) An investigation of consumer acceptance of M-Banking in Australia. In Proceedings of Australian and New Zealand Marketing Academy Conference 2009 : Sustainable Management and Marketing, Monash University, Melbourne, Victoria.
Number of full-text downloads 130

Drennan, Penny, Keeffe, Dominique A., Russell-Bennett, Rebekah, & Drennan, Judy (2007) Designing a game to model consumer misbehavior. In Digital Games Research Association (DIGRA) International Conference, 24-28 September 2007, Tokyo, Japan.
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Number of citations in Scopus 1

Everett, James (2003) The Culture Pools of Organisational Populations. In Pearman, W, Wood, M, Gregson, T, & Yang, D (Eds.) Proceedings of the Hawaii International Conference on Social Sciences, 16-19 June 2003, Honolulu, Hawaii, USA.

Everett, James (2003) Towards Identification of Cultural Structures in Weick's Model of Organising. In Pearman, W, Wood, M, Gregson, T, & Yang, D (Eds.) Proceedings of the Hawaii International Conference on Social Sciences, 16-19 June 2003, Honolulu, Hawaii, USA.

Everett, Jim, Patti, Charles, & Wallace, Sue-Anne (2004) Interdisciplinary, Creative Teaching: Integrating the Curriculum Through a Collaborative Research Program in the Arts. In Klein, Hans (Ed.) Creating Teaching ACT7, 3-6 January 2004, Lucerne, Switzerland.

Filo, Kevin, Funk, Daniel, & Neale, Larry (2008) Sportway toward sport event consumption. In James, J, Morgan, M, & Summers, J (Eds.) Proceedings of Sport Marketing Association 6th Annual Conference, 17-19 July, Gold Coast, QLD .
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Foth, Marcus, Fitz-Walter, Zachary, Ti, Jimmy, Russell-Bennett, Rebekah, & Kuhn, Kerri-Ann (2012) Please take out your phones : on the spot solicitation of student feedback in class. In Farrell, Vivienne, Farrell, Graham, Chua, Caslon, Huang, Weidong, Vasa, Raj, & Woodward, Clinton (Eds.) Proceedings of the 24th Australian Computer-Human Interaction Conference (OzCHI 2012) : Integration, Interaction, Innovation, Immersion, Inclusion, Association for Computing Machinery (ACM), Melbourne, Australia, pp. 150-153.

Foth, Marcus, Satchell, Christine, Seeburger, Jan, & Russell-Bennett, Rebekah (2013) Social and mobile interaction design to increase the loyalty rates of young blood donors. In Prinz, Wolfgang & Satchell, Christine (Eds.) Proceedings of the 6th Communities and Technologies Conference 2013, Munich Germany, ACM and the European Society for Socially Embedded Technologies (EUSSET), Munich, Germany, pp. 64-73.
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Franz, Jill M., Larkin, Ingrid K., Brough, Dean, O'Connor, Erin L., Wright, Natalie, & Zelenko, Oksana (2012) Developing authentic professional knowledge through transformative community engagement in an interdisciplinary service learning project. In Campbell, Matthew (Ed.) Collaborative education: Investing in the future - Proceedings of the 2012 Australian Collaborative Education Network (ACEN) National Conference, Australian Collaborative Education Network (ACEN) , Geelong, pp. 94-97.

Fry, Marie-Louise & Previte, Josephine (2006) Conceptualising the Harm Chain in Social Marketing Strategy: A Drink-Drive Application. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Fullerton, Jami, Kendrick, Alice, & Kerr, Gayle F. (2009) Australian student reactions to U.S. tourism advertising : a test of advertising as public diplomacy. In Proceedings of 2009 American Academy of Advertising Asia-Pacific Conference, American Academy of Advertising , Beijing.
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Funk, Daniel, Neale, Larry, & Filo, Kevin (2008) Sportsway towards sport event consumption. In Sport Marketing Association Annual Conference : Bridging the Gap : Bringing the World Down Under, 16-20 July 2008, University of Southern Queensland, Toowoomba.

Furneaux, Craig W., Brown, Kerry A., & McCabe, Angela C. (2008) Stakeholder engagement in infrastructure projects through art in infrastructure delivery. In Brown, Kerry A., Mandell, Myrna, Furneaux, Craig W., & Beach, Sandra (Eds.) Contemporary Issues in Public Management : The Twelfth Annual Conference of the International Research Society for Public Management (IRSPM XII), 26 – 28 March 2008, Brisbane, QLD.
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Galliford, Bryan & Peloso, Antony (2003) The Certain, or the Unknown? Learner Choices and their Antecedents. In Kehoe, William & Whitten, Linda (Eds.) 2003 Proceedings of Advances in Marketing: Pedagogy, Philosophy and Processes, 4-8 November 2003, New Orleans, Louisiana, USA.

Galliford, Bryan & Peloso, Antony (2003) Self-Efficacy Determinant of Student Gaol Orientation: How Does the Learning Environment Influence This? In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Gatfield, Terry & McDonnell, John (2004) Marketing of Higher Education: Australia's New Export Phenomenon. In Mahony, G & Fisher, G (Eds.) Dynamism and Challenges in Internationalisation. Proceedings of the 2004 Annual Conference of the Australia-New Zealand International Business Academy, 5-6 November 2004, Canberra, ACT.

Gatfield, Terry & Mcdonnell, John (2004) Community Radio Broadcasting and Positioning. In Wiley, Jim & Thirkell, Peter (Eds.) Proceedings of the Australian & New Zealand Marketing Academy Conference, 29 November - 1 December 2004, Wellington, New Zealand.

Gatfield, Terry & Mcdonnell, John (2002) An Old Solution to a New Problem: Using the GE Screening Grid to Evaluate Marketing Opportunities Related to Sister State Agreements. In Bigne, Enrique, Johar, Vic, & Hassan, Salah (Eds.) Proceedings of the Multicultural Marketing Conference of the Academy of Marketing Science, 26-29 June 2002, Valencia, Spain.

Gatfield, Terry & Mcdonnell, John (2002) Perceptions of Time: Segments within and between Cultures? In Bigne, E, Johar, V, & Hassan, S (Eds.) Proceedings of the Multicultural Marketing Conference of the Academy of Marketing Science, 26-29 June 2002, Valencia, Spain.

Glavas, Charmaine & Mathews, Shane W. (2012) International entrepreneurship for SME business growth : a resource and dynamic capability view of the firm : an internet context. In 2012 AIBSEAR Xiamen Conference, December 6-8, Xiamen, China.
Number of full-text downloads 342

Glavas, Charmaine & Mathews, Shane W. (2014) International virtual networking capabilities and firm performance : a study of international entrepreneurial SMEs. In ANZIBA proceedings 2014 'International Business: Institutions, Organisations, and Markets', Auckland, New Zealand.
Number of full-text downloads 22

Glavas, Charmaine & Mathews, Shane W. (2011) Internet-enabled international entrepreneurship : a conceptual exploration of the link between a firm’s resource base, dynamic capabilities and international market performance. In Australian & New Zealand Marketing Academy Conference (ANZMAC 2011), 28-30 November 2011, Perth Convention Exhibition Centre, Western Australia.

Glavas, Charmaine, Pike, Steven D., & Mathews, Shane W. (2011) International entrepreneurial values elicited through repertory test and laddering analysis : an SME, internet-enabled tourism perspective. In Academy of International Business, South East Asia Region Conference : Economic and Political Transformation - Implications and Impact on Global Business, 1-3 December 2011, Taipei, Taiwan.
Number of full-text downloads 363

Gligorijevic, Barbara & Luck, Edwina (2012) Engaging social customers : influencing new marketing strategies for social media information sources. In Khachidze, Vasil, Wang, Tim, Sohail, Siddiqui, Liu, Vincent, Cappuccio, Sergio, & Lim, Alicia (Eds.) Engaging Social Customers : Influencing New Marketing Strategies for Social Media Information Sources : International Conference, iCETS 2012, Springerlink, Tianjin Tianyu Hotel, Tianjin, China, pp. 25-40.

Gregory, Susan, Gregory, Brent, Hillier, Mathew, Jacka, Lisa, Farley, Helen, Stokes-Thompson, Frederick, et al. (2012) Sustaining the future through virtual worlds. In Brown, M & Hartnett, J.E. (Eds.) Future Challenges, Sustainable Futures : Proceedings Ascilite 2012, ASCILITE, Te Papa Tongarewa National Museum, Wellington, New Zealand, pp. 361-368.
Number of full-text downloads 559

Gregory, Susan, Gregory, Brent, Reiners, Torsten, Fardinpour , Ali, Hillier, Matthew, Lee, Mark, et al. (2013) Virtual worlds in Australian and New Zealand higher education : remembering the past, understanding the present and imagining the future. In ASCILITE 2013 "Electric Dreams", 1-4 December 2013, Macquarie University, Sydney, NSW.
Number of full-text downloads 307

Gupta, Chandni & Bartlett, Jennifer L. (2007) Practising public relations in the global community of the 21st century : a comparison of business practices and culture in three world regions. In Proceedings - World Communication Association Conference 2007 : Communication in the 21st Century: Exploring Roots, Expanding Visions., Queensland University of Technology, Queensland University of Technology, Brisbane, Queensland, pp. 1-17.
Number of full-text downloads 132

Hawkins, Sally, Bougoure, Ursula, & Neale, Larry (2009) Examining the antecedents of recreational shopper identity. In Proceedings of Australia and New Zealand Marketing Academy Conference 2009, Melbourne, Victoria.
Number of full-text downloads 763

Jackson, Pamela (2006) Considerations for the Transition of Social Capital for Small Business Entrepreneurs in China. In Vickers, A & Hanlon, M (Eds.) Asia Reconstructed: Proceedings of the 16th Biennial Conference of the ASAA, 2006, Wollongong, Australia., 26 - 29 June 2006, Australia, New South Wales, Wollongong.

Johnston, Kim A. (2006) Changing the Guard: Launching a New CEO and a New Beginning at Waters & O'Neil. In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

Johnston, Kim A. (2013) Enacting community engagement in consumer organisations : a study of Australian banks. In (Ed.) Public Relations Institute of Australia Research Colloquium, 17 November 2013, University of South Australia, Adelaide, SA. (Unpublished)
Number of full-text downloads 143

Johnston, Kim A. & Becker, Karen L. (2013) Changing work design in disaster response : the potential for innovation. In Academy of Management Annual Meeting Proceedings 2013, Academy of Management , Lake Buena Vista (Orlando), Florida.
Number of full-text downloads 34

Johnston, Kim A. & Everett, James L. (2009) Cultural selection and its influence on perceptions of reputation within organisations. In Bledcom 2009 - 16th International Public Relations Research Symposium : Public Relations and Culture, 3-4 July 2009, Vila Bled, Lake Bled, Slovenia.
Number of full-text downloads 312

Karlsen, Cecilie & Peloso, Antony (2003) The Influence of Internal Communication Quality on the Franchisor, Franchise, Employee and External Customer Relationships. In Kehoe, William & k Whitten, Linda (Eds.) 2003 Proceedings of Advances in Marketing: Pedagogy, Philosophy and Processes, 4-8 November 2003, New Orleans, Louisiana, USA.

Karlsen, Cecilie & Peloso, Antony (2003) The Relationship between Internal Marketing Communications and External Messages in Franchise Organisations. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Keeffe, Dominique & Russell-Bennett, Rebekah (2006) An Investigation of Functional and Dysfunctional Consumer Behaviour During Frontline Service Encounters. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Keeffe, Dominique A., Russell-Bennett, Rebekah, & Tombs, Alastair (2007) The Intentional use of service recovery strategies to influence consumer emotion, cognition and behaviour. In Hartel, C. E. J., Zerbe, W. J., & Ashkanasy, N. M. (Eds.) Research on Emotions in Organizations: Functionality, Intentionality and Morality, Elsevier, Atlanta, Ga., pp. 141-175.
Number of full-text downloads 895
Number of citations in Scopus 5
Number of citations in Web of Science® 4

Keenan, Thomas, Pisarski, Anne, & Bartlett, Jennifer L. (2012) The applicability of aesthetic knowledge in organizational decision making processes. In Proceedings of : AOM2012 Academy of Management Annual Meeting : The Informal Economy, Academy of Management , Boston, Mass.
Number of full-text downloads 178

Kelly, Louise, Kerr, Gayle F., & Drennan, Judy (2008) Advertising avoidance in the online social networking environment. In Australia and New Zealand Marketing Academy Conference 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 491

Kelly, Louise, Kerr, Gayle F., & Drennan, Judy (2009) 'Try hard' : Attitudes to advertising in online social networks. In Proceedings of the Australia and New Zealand Marketing Academy Conference 2009, Melbourne, Victoria.
Number of full-text downloads 439

Kennedy, Jessica & Drennan, Judy (2003) Role models for choice of academic discipline at university. In Proceedings of Women in Research Conference 2003, Women in Research, Rockhampton Branch, Central Queensland University, Central Queensland University, Rockhampton, Queensland.

Kennedy, Jessica, Drennan, Judy, Renfrow, Patty, & Watson, Bernadette (2003) Situational factors and entrepreneurial intentions. In Proceedings of SEAANZ 2003 Conference, University of Ballarat (Online), University of Ballarat, Victoria.

Kerr, Gayle (2004) Integrating Advertising Research into Advertising Units. In Anderson, Beverlee & Cours, Deborah (Eds.) 2004 Marketing Educators' Association Conference Proceedings, April 15-17, 2004, Las Vegas, Nevada.
Number of full-text downloads 33

Kerr, Gayle (2006) Perceptions of Integration: What the Literature Says and What Stakeholders See. In Podnar, K & Jancic, Z (Eds.) Contemporary Issues in Corporate and Marketing Communications: Towards a Socially Responsible Future, 21-22 April 2006, Slovenia, Ljubljana.
Number of full-text downloads 154

Kerr, Gayle, Avery, Jim, & Zabkar, Vesna (2010) Sleeping Beauty : global advertising self regulation awakens. In American Academy of Advertising Conference, June 4-6, 2010, Milan, Italy. (Unpublished)
Number of full-text downloads 36

Kerr, Gayle & Dickinson, Sonia (2011) Like? Advertising practitioners views of social media as an advertising research tool. In Australia and New Zealand Marketing Academy Conference. (Unpublished)
Number of full-text downloads 60

Kerr, Gayle & Proud, William (2005) Hiring Graduates: Perspectives from Advertising and Public Relations Employers. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.
Number of full-text downloads 247

Kerr, Gayle F. (2005) From the account manager’s conscience to top-of-mind : account planning in Australia. In Purchase, Sharon (Ed.) Proceeding of ANZMAC 2005 : Broadening the Boundaries, School of Business, University of Western Australia, University of Western Australia, Fremantle, Western Australia.
Number of full-text downloads 193

Kerr, Gayle F., Beede, Park, Proud, William, & Schultz, Don (2010) The elaboration likelihood model in the new millennium : an exploration study. In 2010 American Academy of Advertising European conference, 4 - 6 June, 2010, Milan, Italy.
Number of full-text downloads 2,178

Kerr, Gayle F., Chan, Kara, Fullerton, Jami, Proud, William, & Rose, Patricia B. (2009) The need for a shared approach to advertising education : the role of academic associations. In 2009 American Academy of Advertising Asia-Pacific Conference, 27-30 May 2009, Beijing.
Number of full-text downloads 232

Kerr, Gayle F., Dickinson, Sonia, Waller, David, & Mortimer, Kathy (2009) Testing advertising via new media : an exploratory study of advertising practitioner attitudes. In Flew, Terry (Ed.) Communication, Creativity and Global Citizenship: Refereed Proceedings of the Australian and New Zealand Communication Association Conference 2009, Queensland University of Technology, Kelvin Grove, Queensland.
Number of full-text downloads 320

Kerr, Gayle F. & Patti, Charles (2002) Integrated marketing communications (IMC) : where to from here? In 7th Australian and New Zealand Marketing Academy Conference 2002, 2-4 December, 2002, Melbourne, Vic..

Kerr, Gayle F., Proud, William, & Beede, Park (2006) Where do universities fit on the professional development continuum in Australia? The views of advertising and public relations practitioners. In Proceedings of ANZMAC 2006 Conference, 4-6 December 2006, Queensland University of Technology, Brisbane. (Unpublished)
Number of full-text downloads 43

Kerr, Gayle F. & Schultz, Don (2008) Filling the gaps for plugging the holes? Why the academic advertising research model maintenance. In International Journal of Advertising, Blackwell Publishers.
Number of full-text downloads 104

Kuhn, Kerri-Ann (2006) A review of the video games industry in the United States. In ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.
Number of full-text downloads 381

Kuhn, Kerri-Ann & Alpert, F. (2004) Applying Keller’s brand equity model in a B2B context : limitations and an empirical test. In ANZMAC 2004 : marketing accountabilities and responsibilities, 29 November-1 December 2004, Wellington, New Zealand.
Number of full-text downloads 7,175

Kuhn, Kerri-Ann, Love, Anita, & Pope, Nigel K. Ll. (2004) Brand placements in computer and video games : an overview and research questions. In ANZMAC 2004 : marketing accountabilities and responsibilities, 29 November-1 December 2004, Wellington, New Zealand.
Number of full-text downloads 441

Kuhn, Kerri-Ann, Pope, Nigek K. Ll., & Voges, Kevin E. (2007) Exploring product placement in video games : an investigation of recall effects. In Proceedings of : the Australian and New Zealand Marketing Academy (ANZMAC) Conference : Reputation, Responsibility & Relevance, December 3-5, 2007, Dunedin, New Zealand..
Number of full-text downloads 850

Kuhn, Kerri-Ann & Pope, Nigel K. Ll. (2010) Electronic games: A legitimate diversional therapy intervention for health care consumers? In 2010 International Nonprofit and Social marketing Conference INSM, 15 - 16 July, 2010, Brisbane, Australia.
Number of full-text downloads 376

Kuhn, Kerri-Ann & Pope, Nigel K.L. (2010) The effect of video game placements on brand attitude. In Proceedings of American Marketing Association Summer Marketing Educators’ Conference, American Marketing Association, Boston Marriott Copley, Boston.
Number of full-text downloads 300

Kuhn, Kerri-Ann, Russell-Bennett, Rebekah, & Rundle-Thiele, Sharyn (2010) Promoting student learning with online videos : a research agenda. In 2010 Academy of Marketing Science Annual conference, 26 - 29 May, 2010, Portland, USA.
Number of full-text downloads 220

Lane, Anne B. (2006) Engaging, enraging public relations and the role of the other. In Australian Communicators' Collaborative Conference, 3-5 September 2006 , Melbourne.
Number of full-text downloads 78

Lane, Anne B. (2013) Happy talk? Toward understanding the significance of dialogue to the practice of public relations. In Annual Rresearch Ccolloquium of the Public Relations Institute of Australia, November 2013, Adelaide, SA. (Unpublished)
Number of full-text downloads 19

Lane, Anne B. (2010) Modelling the process of dialogic communication in public relations: a role-based approach. In Media, Democracy & Change : Australia and New Zealand Communication Association (ANZCA) 2010, 7-9 July 2010, Canberra.
Number of full-text downloads 447

Larkin, Ingrid, Mehta, Amisha, & Xavier, Robina (2006) Selecting an IMC Career: Influences, Choices and Destinations. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, Australia and New Zealand Marketing Academy, Australia, Queensland, Brisbane, pp. 1-7.
Number of full-text downloads 99

Larkin, Ingrid K. & Beatson, Amanda T. (2010) Assessing and learning in internships: Reflecting on pedagogy and progress. In International Conference on Work Related Learning : "University-Industry Collaboration for Real Life Education" 2010 World Association of Collaborative Education (WACE) Conference, 3 - 5 February, 2010, Hong Kong.
Number of full-text downloads 153

Lee, Nick, Beatson, Amanda, Taylor, Paul, & Durden, Geoff (2007) The effect of salesperson stereotype activation on consumer emotional profiles and cognition. In The 36th European Marketing Academy Conference, 22-25 May 2007, Reykjavik University, Reykjavik. (Unpublished)
Number of full-text downloads 162

Lee, Nick, Beatson, Amanda T., Cadogan, John, Souchon, Anne, & Lin, Yuh-Jinn (2005) Stereotypes of salespeople in Taiwan : an empirical examination and research agenda. In 2005 Academy of Marketing Conference, 5-7 July 2005, Dublin Institute of Technology, Dublin.
Number of full-text downloads 81

Lennie, June (2002) Including a Diversity of Rural Women in a Communication Technology Access Project: Taking the Macro and Micro Contexts in Account. In Johanson, G & Stillman, L (Eds.) Electronic Networking 2002 - Building Community, 3-5 July 2002, Melbourne, Victoria.

Lennie, June & Hearn, Gregory (2003) Designing inclusive communication and participating processes: Interim findings from the trial of a participatory evaluation process involving diverse rural communities and organisations. In Hatcher, Caroline, Flew, Terry, & Jacobs, Joanne (Eds.) Proceedings, Australian and New Zealand Communication Association Conference ANZCA03: Designing Communication for Diversity, 9-11 July 2003, Brisbane, Queensland.

Lennie, June & Hearn, Gregory (2003) The potential of PAR and participatory evaluation for increasing the sustainability and success of community development initiatives using new communication technologies. In Ansu Erasmus, Professor (Ed.) Proceedings, Action Learning, Action Research & Process Management and Participatory Action Research Congress, 21-24 September, 2003, University of Pretoria, South Africa.

Letheren, Kate & Kuhn, Kerri-Ann (2013) I’m friends with Louie the Fly, not Mortein : Conceptualising the new brand relationships on social media. In Campbell, Colin & Ma, Junzhao (Eds.) Looking Forward, Looking Back : Drawing on the Past to Shape the Future of Marketing : Proceedings of the 16th Biennial World Marketing Congress, Academy of Marketing Science, Monash University, Melbourne.

Letheren, Kate & Kuhn, Kerri-Ann (2013) Student self-assessment of performance : a useful learning tool for students and instructors? In European Marketing Academy Conference (EMAC 2013), 3-8 June 2013, Istanbul, Turkey.

Leung, Lai-Cheung & Bougoure, Ursula (2008) The effects of brand relationships on brand consideration and brand equity for services. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 313

Lings, Ian, Beatson, Amanda, & Gudergan, Siggi (2006) The Impact of Internal Market Orientation on Staff Service Behaviours. In Egan, J & Baines, P (Eds.) Academy of Marketing Conference, 3 - 6 July 2006, United Kingdom, England, London.
Number of full-text downloads 111

Lings, Ian, Durden, Geoff, Lee, Nick, & Cadogan, John (2010) The role of emotional labour and role stress on burnout and psychological strain in high contact service employees. In Proceedings of Academy of Marketing Conference 2010, Coventry University, Coventry, UK.
Number of full-text downloads 246

Lings, Ian, Durden, Geoff, & Souchon, Anne (2010) Risky business : making decisions off the cuff. In Proceedings of Academy of Marketing Conference 2010, Coventry University, Coventry, UK.
Number of full-text downloads 71

Lings, Ian, Durden, Geoffrey, Lee, Nick, & Cadogan, John (2009) The moderating role of self-efficacy on the relationship between emotional exhaustion and job strain for boundary-spanning service employees. In Proceedings of Australian and New Zealand Marketing Academ, ANZMAC, Melbourne, Victoria.
Number of full-text downloads 515

Lings, Ian & Owen, Kate (2007) Buying a sponsor’s brand : the role of affective commitment to the sponsored team. In Proceedings of Academy of Marketing Conference 2007, Kingston University, Royal Holloway Conference Centre, Kingston University, Surrey.
Number of full-text downloads 88

Lings, Ian, Wilden, Ralf, & Gudergan, Siegfried (2009) The effects of sensing and seizing of market opportunities and reconfiguring activities on the organisational resource base. In Proceedings of Australian and New Zealand Marketing Academy Conference 2009, ANZMAC, Melbourne, Victoria.
Number of full-text downloads 1,492

Luck, Edwina (2004) Challenges Facing the Integration of Online Tutorials in the Classroom. In Anderson, Beverlee & Cours, Deborah (Eds.) 2004 Marketing Educators' Association Conference Proceedings, 15-17 April 2004, Las Vegas, Nevada.

Luck, Edwina & Chalmers, Wayne (2007) Making Education Relevant. A 'SMART' collaborative project: School Marketing And Real-world Teaching. In Australian and New Zealand Marketing Academy (ANZMAC) Conference 2007, December, 2007, Dunedin, New Zealand.
Number of full-text downloads 231

Luck, Edwina & Yabsley, Kim (2005) Evolutions of an Online Generation: Education, Industry and IMC. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.
Number of full-text downloads 81

Luck, Edwina M. (2004) Connecting brands with consumers on the internet. In Proceedings of the 8th Education and Themes in Commercial Distribution Conference Series, 30 June - 2 July 2004, United Kingdom, London.
Number of full-text downloads 100

Luck, Edwina M., Beaton, Jaclyn, & Moffatt, Jennifer J. (2010) The social media (r)evolution : Obama's political campaign. In 2010 Global Marketing Conference, 9-12 September 2010, Hotel Okura, Tokyo.
Number of full-text downloads 768

Luck, Edwina M. & Chapman, S. (2003) The IMC concept meets political marketing : building brand relationships. In Political Marketing Conference, London.
Number of full-text downloads 1,432

Luck, Edwina M. & Ginanti, Ayu (2009) Green Marketing Communities and blogs : mapping consumer’s attitudes for future sustainable marketing. In Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009, Australian and New Zealand Marketing and Management , Melbourne, Australia, pp. 1-9.
Number of full-text downloads 893

Luck, Edwina M. & Mathews, Shane W. (2010) A comparative study of marketing student engagement in online social networks and virtual worlds : Facebook versus second life. In Proceedings of 2010 Global Marketing Conference, Hotel Okura, Tokyo.
Number of full-text downloads 379

Luck, Edwina M. & Patti, Charles (2004) Marketplace forces and the history of retailing : The cycle of control. In The European Institute of Retailing and Services Studies (EIRASS) Conference on Recent Advances in Retailing and Services Science Conference, July 2004, Prague. (Unpublished)
Number of full-text downloads 153

Luck, Edwina M. & Whiteley-De Graaf, Kate (2004) Students' attitudes and perceptions to online tutorials. In Proceedings of the 8th Education and Themes in Commercial Distribution Conference Series, 30 June - 2 July 2004, London, United Kingdom.
Number of full-text downloads 64

Macpherson, Elizabeth (2004) Redefining 'The Group' in Client-based Projects Using Computer Mediated Communication (CMC). In Anderson, Beverlee & Cours, Deborah (Eds.) 2004 Marketing Educators' Association Conference Proceedings, 15-17 April 2004, Las Vegas, Nevada.

Mahar, Chris & Weeks, Clinton S. (2013) Examining fan attitudes toward sponsor brands using social identity frameworks. In ANZMAC 2013, 1 - 4 December 2013, University of Auckland, New Zealand.
Number of full-text downloads 98

Mahyari, Parisa, Drennan, Judy, & Kuhn, Kerri-Ann (2009) Virtual product placement : examining the role of involvement and presence in second life. In Proceedings of Australian and New Zealand Marketing Academy Conference 2009, Melbourne, Victoria, Australia.
Number of full-text downloads 912

Mahyari, Parisa, Drennan, Judy, & Luck, Edwina M. (2009) The effectiveness of product placement within the immersive environment. In Proceedings of the 38th European Marketing Academy Conference (EMAC 2009), European Marketing Academy, Audencia Nantes School of Management, Audencia Nantes, France.
Number of full-text downloads 388

Manin, Stephane & Mathews, Shane (2006) The Global Importance of Values in Brand Choice. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Martin, Brett, Pullen, Zac, Vincent, Aaron, & Wentzel, Daniel (2006) Emailing experts and novices : effects of knowledge, copy type and testimonials on email advertising effectiveness. In Proceedings of the 35th European Marketing Academy Annual Conference, Athens University of Economics & Business, Athens.
Number of full-text downloads 272

Martin, Brett, Uusitalo, Liisa, & Saari, Topi (2003) Daddies, assistants and foolsbdifferentiation of male representations in present-day advertising. In European Advances in Consumer Research, Association for Consumer Research, Dublin, Ireland, pp. 228-232.

Martin, Brett, Van Durme, Joël, Raulas, Mika, & Merisavo, Marko (2002) E-mail marketing in the context of cosmetics. In Proceedings of The 2002 Australian and New Zealand Marketing Academy Conference, Australian and New Zealand Marketing Academy , Hotel Sofitel, Melbourne.
Number of full-text downloads 275

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten, & Henkel, Sven (2007) The impact of susceptibility to informational influence on the effectiveness of consumer testimonials. In Proceedings of the 36th European Marketing Academy Annual Conference, Reykjavik University, Reykjavik.
Number of full-text downloads 972

Mathews, Shane & Bianchi, Constanza C. (2010) Internet usage, internet marketing intensity and international marketing growth. In Proceedings of the Global Marketing Conference : Marketing in a Turbulent Environment, Tokyo.
Number of full-text downloads 1,034

Mathews, Shane W. (2011) Internet usage, internet intensity and international sales performance SME's : a structural model approach. In Economic and Political Transformation: Implications and Impact on Global Business, Academy of International Business (AIB), Taipei, Taiwan.
Number of full-text downloads 358

Mathews, Shane W. & Bianchi, Constanza (2010) The role of the internet on international market growth of Australian firms : an exploratory study. In Proceedings of the Australia and New Zealand International Business Academy (ANZIBA) Conference 2010, Sydney, Australia.
Number of full-text downloads 731

McAndrew, Ryan, Russell-Bennett, Rebekah, & Rundle-Thiele, Sharyn (2010) Alcohol use within the sibship. In Ballantine, Paul & Finsterwalder, Jörg (Eds.) Proceedings of Australian and New Zealand Marketing Academy (ANZMAC) Conference 2010, Department of Management, College of Business and Economics, University of Canterbury, University of Canterbury, Christchurch, New Zealand.
Number of full-text downloads 80

McDonnell, John (2006) Lexus of Brisbane: How to Reach Market Leadership? In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

McDonnell, John (2006) They also serve who only stand and wait. In Estelami, Hooman & Maxwell, Sarah (Eds.) Fordham University Conference on the Marketing of Financial Services 2006, 3-4 November, 2006, United States of America, New York.
Number of full-text downloads 16

McDonnell, John & Silver, Jon (2006) Is The Imax MPX System a Solution For Multiplexes Under Pressure? In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

McDonnell, John J. & Silver, Jon (2009) Hollywood dominance : will it continue? In What is film? Change and Continuity in the 21st Century, 6-7 November 2009, Turnbull Center, Portland, Oregon. (Unpublished)
Number of full-text downloads 1,001

Mcdonnell, John (2004) The Internet, Strategy and Marketing Education. In Anderson, Beverlee & Cours, Deborah (Eds.) 2004 Marketing Educators; Association Conference Proceedings, 15-17 April, 2004, Las Vegas, Nevada.

Mcdonnell, John (2002) Sensorial Marketing for those who can no longer wait no longer. In Abdelmajid, Amine (Ed.) 1st International Conference on Sensorial Marketing, 3 June 2002, Sophia Antipolis, Italy.

Meyers, Neville, Gray, Heather L., Marks, Heath, Sanzogni, Louis, & Hearn, Gregory N. (2009) Mobile technology for improved productivity : analysis of a preliminary study at an Australian university. In Proceedings of Educause Australasia Conference, Educause, Perth, Australia.
Number of full-text downloads 133

Meyers, Neville, Gray, Heather L., & Sanzogni, Louis (2009) Codes of conduct for mobile device use in meetings : an exploratory analysis. In Proceedings of the Australian New Zealand Communication Association Conference, Brisbane, pp. 1122-1139.
Number of full-text downloads 137

Moore, Simon (2006) Speakout Limited: More Than Just a Brand. In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

Moore, Simon & Patti, Charles (2003) Internet Abandoned Cart Syndrome (ACS): The Application of Risk Perception. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Moore, Simon & Patti, Charles (2004) Internet Abandoned Cart Syndrome and the Application of Risk Theory to Online Gambling: Research Implications and Directions. In Anderson, Beverlee & Cours, Deborah (Eds.) 2004 Marketing Educators' Association Conference Proceedings, April 15-17, 2004, Las Vegas, Nevada.

Morse, Alexander & Peloso, Antony (2003) A Self-Determination Approach to Understanding the Protection and Attainment of Delayed, High Cost Goals. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries , Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Morse, Alexander, Peloso, Antony, & Sambath, Vathany (2003) The Antecedent Role of Individual Differences in Motivation, Perseverance and the Protection of High Innovation Goals. In Kehoe, William & Whitten, Linda (Eds.) 2003 Proceedings of Advances in Marketing: Pedagogy, Philosophy and Processes, 4-8 Novemeber 2003, New Orleans, Louisiana, USA.

Mortimer, Gary (2011) The emergent male shopper : an identification of male supermarket shopper types. In Proceedings of the Academy of Marketing Conference 2011: Marketing Fields Forever, University of Liverpool, Liverpool.
Number of full-text downloads 295

Mortimer, Gary & Chell, Kathleen (2013) What's in it for me? Virtual conspicuous donation strategies as a source of value in blood donation. In World Social Marketing Conference 2013, 21-23 April 2013, Westin Harbour Castle, Toronto, Canada. (Unpublished)
Number of full-text downloads 74

Mortimer, Gary & Clarke, Peter (2010) Gender differences and store characteristics : a study of Australian supermarket consumers. In Ballantine, Paul & Finsterwalder, Jorg (Eds.) Proceedings of ANZMAC 2010, University of Canterbury, New Zealand, University of Canterbury, Christchurch, pp. 1-5.
Number of full-text downloads 614

Mortimer, Gary & Weeks, Clinton S. (2013) The effect of consumer education on unit price usage : an early exploratory study. In Conference of the European Institute of Retailing and Services Studies, 7-10 July 2013, Philadelphia, USA. (Unpublished)
Number of full-text downloads 39

Murdy, Samantha, Pike, Steven D., & Lings, Ian (2010) In pursuit of tourism destination brand loyalty : visitor relationship management orientation of destination marketing organisations. In Proceedings of the 6th International Colloquium : Academy of Marketing SIG on Brand Identity and Corporate Reputation, Academy of Marketing, Barcelona.
Number of full-text downloads 163

Murdy, Samantha, Pike, Steven D., & Lings, Ian (2012) The development of a model to measure destination brand performance across travel contexts. In Proceedings of the ANZMAC Conference, ANZMAC, Perth, Western Australia.
Number of full-text downloads 146

Neale, Larry (2009) The fan ritual scale and sports attendance. In Proceedings of the 7th Annual Conference of the Sport Marketing Association, Mount Union College, Cleveland, Ohio, pp. 1-8.
Number of full-text downloads 474

Neale, Larry, Baazeem, Thamer, & Bougoure, Ursula (2009) The effect of brand extensions on parent-brand relationship quality. In Proceedings of Australian and New Zealand Marketing Academy Conference 2009, ANZMAC, Monash University, Melbourne, Victoria.
Number of full-text downloads 1,477

Neale, Larry & Cathcart, Abby (2010) Strategies to facilitate grading consistency in large classes. In Proceedings of the 23rd International Conference on The First-Year Experience 2010, Maui, Hawaii.
Number of full-text downloads 59

Neale, Larry, French, Sarah, & Purchase, Sharon (2008) Factors influencing attendance at water polo events. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 197

Neale, Larry & Fullerton, Sam (2010) Attitudes towards consumer transgressions in the marketplace. In Proceedings of Association of Marketing Theory and Practice Conference 2010, Association of Marketing Theory and Practice, Hilton Head, USA.
Number of full-text downloads 86

Neale, Larry & Fullerton, Sam (2008) Comparing the ethical predisposition of university students in five English-speaking countries : an examination of 14 questionable business practices. In Proceedings of the Association of Marketing Theory and Practice 2008 Conference, 2008.
Number of full-text downloads 205

Neale, Larry & Fullerton, Sam (2008) Social identity theory and ethical predisposition. In The 33rd Annual Meeting of the Macromarketing Society, 4-7 June 2008, Clemson, South Carolina.
Number of full-text downloads 94

Neale, Larry & Fullerton, Sam (2007) The ethical predisposition of university students in Western Australia : 1997 vs 2007. In ANZMAC Conference 2007, 3-5 December 2007, University of Otago, Dunedin.
Number of full-text downloads 578

Neale, Larry, Fullerton, Sam, & Johnson-Morgan, Melissa (2010) The pitfalls of publicizing ethics research. In Proceedings of Society for Marketing Advances Conference 2010, Society for Marketing Advances, Sheraton Atlanta Hotel, Georgia.
Number of full-text downloads 47

Neale, Larry, Fullerton, Sam, & Morgan-Johnson, Melissa (2010) Australian consumers' attitudes about sports sponsorship during an economic downturn. In SMA VIII Proceedings, Sport Marketing Association, Southern Mississippi.
Number of full-text downloads 94

Neale, Larry & Funk, Daniel (2005) Fan motivation and loyalty : extending the Sport Interest Inventory (SII) to the Australian Football League. In Purchase, Sharon (Ed.) Proceedings of the ANZMAC 2005 Conference : Broadening the Boundaries, 5-7 December 2005, Fremantle, Western Australia.
Number of full-text downloads 1,643

Neale, Larry & Funk, Daniel (2008) Using the negative binomial distribution to investigate sports attendance. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 246

Neale, Larry, Funk, Daniel, & McDonald, Heath (2006) Investigating the influences on attendance and intention to rejoin with inaugural members of a new football team. In Proceedings of the 2006 ANZMAC Conference, 4-6 December 2006, Queensland University of Technology, Brisbane, Queensland.
Number of full-text downloads 340

Neale, Larry, Hughes, Andrew, & Dann, Stephen M. (2008) Exploring the application of personal brands and opinion leadership in political marketing. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 286

Neale, Larry, Mizerski, Richard, & Lee, Alvin (2008) Measuring consumer rituals : a marketing application. In Proceedings Winter American Marketing Association Educators Conference : Marketing the Organization and its Products and Services, 15-19 February 2008, Austin, Texas.
Number of full-text downloads 1,865

Neale, Larry & Murphy, Jamie (2002) A study of Australian company responses to email complaints. In Shaw, Robin N., Adam, Stewart, & McDonald, Heath (Eds.) Proceedings of the Annual Conference of ANZMAC, 2-4 December 2002, Deakin University, Melbourne.

Nicholson, Gavin J. & Tunnicliff, Deborah J. (2009) Boardroom identities: can independence by 'cued' in directors? In Sarros, J (Ed.) Proceedings of the 23rd ANZAM Conference 2009: Sustainable management and marketing, Promaco Conventions Pty Ltd, Melbourne, VIC, pp. 1-16.
Number of full-text downloads 42

Nusem, Erez, Defries, Aimee, Wrigley, Cara, & Matthews, Judy H. (2014) Customer journey and experience canvas. In 10th International NORD Design Conference, Espoo, Finland, pp. 406-415.
Number of full-text downloads 12

O'Cass, Aron, Ngo, Liem Viet, Budiman, Arief, & Bougoure, Ursula (2005) Studying the effect of market orientation and organisational culture on a brand’s performance. In Proceedings of ANZMAC 2005 : Broadening the Boundaries, The Australian and New Zealand Marketing Academy (ANZMAC), University of Western Australia, Fremantle, Western Australia, pp. 72-79.
Number of full-text downloads 97

Oloruntoba, Richard (2006) Mobile Learning Environments: A Conceptual Overview. In Brown, A (Ed.) Learning on the Move: Proceedings of the Online Learning and Teaching Conference 2006, 26 September 2006, Australia, Queensland, Brisbane.

Parkinson, Joy, Russell-Bennett, Rebekah, & Previte, Josephine (2010) The role of mother-centered factors influencing the complex social behaviour of breastfeeding : social support and self-efficacy. In Australian and New Zealand Marketing Conference : Doing More With Less (ANZMAC 2010), 29 November - 1 December 2010, Christchurch, New Zealand.
Number of full-text downloads 444

Patti, Charles (2003) Stimulating Higher Learning: An Educator-Learner Gap Analysis of Learning Tools. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Patti, Charles & Shadur, Mark (2004) A Model of Integrated Marketing Communications Implementation: The Mediating Role of Organizational Design in Firm Performance. In Munuera-Aleman, Jose (Ed.) Proceedings of the 33rd EMAC Conference Worldwide, 18 - 21 May 2004, Murcia, Spain.

Patti, Charles & Skousgaard, Heather (2004) Assessing the Efficacy and Implications of Self-Esteem Appeals in the Self-gifting Market. In Jim Wiley, Professor (Ed.) Proceedings of the Australian and New Zealand Marketing Academy Conference, 29 November - 1 December 2004, Wellington, New Zealand.

Patti, Charles & van Dessel, Maria (2008) Knowledge in advertising and B2B marketing communications : the search for the literature in a global environment. In The Global Marketing Conference, Academy of Marketing Science, 20-24 March 2008, Shanghai Jiao Tong University, Shanghai.
Number of full-text downloads 323

Peach, Deborah, Larkin, Ingrid, & Ruinard, Elizabeth (2012) High-risk, high-stake relationships: building effective industry-university partnerships for Work Integrated Learning (WIL). In 2012 ACEN Conference Proceedings : Collaborative Education: Investing in the Future, Australian Collaborative Education Network Inc., Geelong, Victoria, pp. 230-236.

Pentecost, Robin & Andrews, Lynda (2009) Who and Why? Demographic and psychographic differences between consumers who have altered their shopping behaviour during a recession and those who have not. In Proceedings of Australia and New Zealand Marketing Academy Conference 2009 : Sustainable Management and Marketing, Promaco Conventions PTY LTD, Melbourne, VIC, pp. 1-7.
Number of full-text downloads 364

Pentecost , Robin & Andrews, Lynda (2012) The perceived importance of mall retail categories and its effect on likelihood of purchase during a recession. In Recent Advances in Retailing and Services Science, Vienna, Austria.
Number of full-text downloads 166

Pike, Steven (2004) Destination Positioning Slogans - Analysis of Themes used by New Zealand Regional Tourism Organisations. In Wiley, Jim (Ed.) Proceedings of the Australian and New Zealand Marketing Academy Conference, 29 November - 1 December 2004, Victoria University, New Zealand.
Number of full-text downloads 197

Pike, Steven (2008) Destination branding : tracking brand equity for a competitive set of near-home destinations. In Clark, H. (Ed.) 2008 ISTTE Conference Proceedings, 30 September - 2 October, 2008, Ireland, Dublin.
Number of full-text downloads 222

Pike, Steven (2005) Tourism Destination Preferences: A Longitudinal Analysis of Consumer Decision Sets. In Christou, E & Sigala, M (Eds.) Facing Change in Tourism and Hospitality, 26-28 October 2005, France, Paris.
Number of full-text downloads 92

Pike, Steven (2006) Visitor Relationship Management (VRM) - Repeat Visitation Opportunities for Destination Marketing Organisations. In Tsartas, P, Christou, E, & Sigala, M (Eds.) Proceedings 24th EuroCHRIE Congress: In Search of Excellence for Tomorrow's Tourism, Travel and Hospitality, 25-28 October 2006, Greece, Thessaloniki.
Number of full-text downloads 378

Pike, Steven & Larkin, Ingrid (2005) Longitudinal Student Evaluations of a Postgraduate Unit Using Importance-Performance Analysis. In Purchase, S (Ed.) ANZMAC (Australian and New Zealand Marketing Academy Conference) 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.
Number of full-text downloads 51

Pike, Steven D. (2007) Avoiding uninformed responses in destination image questionnaires. In International Society of Travel & Tourism Educators (ISTTE) conference., ISTTE, Charleston, SC.
Number of full-text downloads 28

Pike, Steven D. (2005) Benchmarking consumer-based brand equity for an emerging destination. In 36th Annual Conference of Travel and Tourism Research Association, 12-15 June 2005, New Orleans, LA.

Pike, Steven D. (2005) Destination brand performance measures : a consumer based brand equity approach. In International Conference on Destination Branding and Marketing for Regional Tourism Development, 8-10 December 2005, Institute for Tourism Studies, Macau S.A.R., China.
Number of full-text downloads 383

Pike, Steven D. (2008) Destination branding : analysing brand equity for Queensland's Coral Coast. In Richardson, Scott, Fredline, Liz, Patiar, Anoop, & Ternel, Megan (Eds.) 18th Annual Council for Australian University Tourism and Hospitality Education Conference : Where the Bloody Hell Are We?, 11–14 February 2008, Gold Coast International Hotel, Queensland.
Number of full-text downloads 768

Pike, Steven D. (2009) Destination branding : analysing brand equity for Queensland’s coral coast. In Council for Australian University Tourism and Hospitality Education 2008 Conference, 11-14 February 2008, Gold Coast International Hotel, Gold Coast.
Number of full-text downloads 333

Pike, Steven D. (2006) Destination marketing meets clinical psychology : trialling a group application of repertory grid. In Aktas, Ahmet (Ed.) International Tourism Conference : New Perspectives and Values in World Tourism, 20-26 November 2006, Alanya, Turkey.

Pike, Steven D. (2010) Destination positioning opportunities elicited through the repertory test with laddering analysis. In Proceedings of The International Sounds and Tastes of Tourism Education Conference, ISTTE, Los Angeles.
Number of full-text downloads 140

Pike, Steven D. (2002) Factor-analytic extension of importance-performance analysis for identifying the positions of short break holiday destinations. In 8th Annual Asia Pacific Tourism Association Conference, July 2002, Dailian, China. (Unpublished)
Number of full-text downloads 104

Pike, Steven D. (2013) Measuring a destination’s brand equity between 2003 and 2012 using the consumer-based brand equity (CBBE) hierarchy. In 8th Consumer Psychology of Tourism, Hospitality & Leisure Sy, Istanbul.
Number of full-text downloads 406

Pike, Steven D. (2004) Short break holidays in Australasia : a missed and/or problematic opportunity to enhance destination loyalty. In 2nd Biennial Leisure-Futures Conference : Changing Patterns and Use of Leisure Time, 10-12 November 2004, Bolzano/Bozen, Italy. (Unpublished)
Number of full-text downloads 109

Pike, Steven D. (2004) Spoilt for choice : short break holiday preferences in the Brisbane market. In Annual Conference of the Council for Australian University Tourism and Hospitality Education, February 2004, University of Queensland, Brisbane.
Number of full-text downloads 271

Pike, Steven D. (2006) A case study of a resort destination's rise and fall and rise in line with government intervention. In International Society of Travel and Tourism Educators Conference : Imagining the Future of Travel and Tourism Education, 12-14 October 2006, Las Vegas.
Number of full-text downloads 128

Pike, Steven D. & Bianchi, Constanza (2013) Destination branding performance measurement for practitioners. In Papanikos, Gregory T. (Ed.) 9th Annual International Conference on Tourism, ATINER, Athens, Greece.
Number of full-text downloads 139

Pike, Steven D. & Bianchi, Constanza (2011) Modeling destination brand equity in an emerging long haul market. In Proceedings of the Travel & Tourism Research Association European Chapter Conference, TTRA EUROPE, Archamps, France.
Number of full-text downloads 126

Pike, Steven D. & Murdy, Samantha (2012) Perceptions of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis. In 2nd Advances in Tourism Marketing & Management Conference, May 2012, Corfu, Greece.
Number of full-text downloads 98
Number of citations in Scopus 5
Number of citations in Web of Science® 3

Pike, Steven D. & Ryan, Chris A. (2003) Dimensions of short break destination attractiveness : a comparison of cognitive, affective and conative perceptions. In Scott, Noel R. & Braithwaite, Richard W. (Eds.) The Council for Australia University and Hospitality Education Conference, CAUTHE, Southern Cross University, Coffs Harbour, NSW.
Number of full-text downloads 78

Pini, Barbara & Previte, Josephine (2004) New Entries to the Third Sector: Contemporary Australian Farm Women's Groups. In Melville, R (Ed.) ANZTRA 2004 Conference Proceedings. Building Bridges and Strengthening Bonds Conference., 24-26 November 2004, Brisbane, Queensland.

Pini, Barbara & Previte, Josephine (2004) Videoconferenced Focus Groups: Feminist Methodological Reflections. In Beekhuyen,, von Hellens,, Guest,, & Morley, (Eds.) Proceedings of the Qualitative Research in IT & IT Qualitative Research, 24-26 November 2004, Brisbane, QLD.

Plagens, Brett, Rugimbana, Robert, & Silver, Jonathan D. (2008) Toy stories : the strategic use of narratives in the branding of traditional toys. In Australian and New Zealand Marketing Academy Conference, 1-3 December 2008, Olympic Park, Sydney.
Number of full-text downloads 592

Pope, N., Voges, K., Kuhn, Kerri-Ann, & Bloxsome, E. (2007) Pornography and erotica: Definitions and prevalence. In Sullivan Mort, Gillian & Hume, Margee (Eds.) 2007 International Nonprofit and Social Marketing Conference Social entrepreneurship, Social Change and Sustainability, 27 and 28 September, 2007, Brisbane, Australia: Griffith University.
Number of full-text downloads 868

Proud, William (2008) Marketing / PR for agricultural show societies. In 23rd Commonwealth Agricultural Conference : The Challenges of Change, 14-17 November 2008, Chateau on the Park, Christchurch. (Unpublished)
Number of full-text downloads 146

Rumintha, Wickramasekera & Mitchell, Spowart (2009) Explaining International new venture internationalisation: an innovation adoption model. In Australian and New Zealand International Business Academy (ANZIBA) 2009, 16 - 18 April, 2009, St Lucia, Brisbane, Queensland.
Number of full-text downloads 434

Rumintha, Wickramasekera & Sebastian, Dipu (2008) Enhancing student learning outcomes in international business using audio visual case studies. In 11th International Conference on Experiential Learning : the Identity of Experience : Challenges for Experiential Learning, 8-12 December 2008, University of Technology Sydney, Sydney.
Number of full-text downloads 36

Rundle-Thiele, Sharyn & Kuhn, Kerri-Ann (2007) Do perceptions mirror reality? Student perceptions of learning versus grade outcomes. In Academy of Marketing Conference, London, UK: Kingston University.
Number of full-text downloads 81

Rundle-Thiele, Sharyn & Kuhn, Kerri-Ann (2007) The ‘Get Marketer Challenge’: Engaging first year students in an introductory marketing course. In Proceedings of the 10th Pacific Rim First Year in Higher Education Conference 2007, Brisbane, Australia.
Number of full-text downloads 96

Russell-Bennett, Rebekah (2012) Designing a self-service technology to increase self-efficacy and maintain breastfeeding. In Kubacki, Krzysztof & Rundle-Thiele, Sharyn (Eds.) Conference Proceedings, Delve Deeper, Department of Marketing, Griffith Business School, Brisbane, QLD, pp. 204-205.

Russell-Bennett, Rebekah, Gallegos, Danielle, & Drennan, Judy (2009) Applying brand equity to the social product of breastfeeding. In Academy of Marketing Annual Conference 2009, 7-9 July 2009, Leeds Metropolitan University, Leeds.
Number of full-text downloads 435

Russell-Bennett, Rebekah & Golledge, Andrew H. (2009) An investigation of cross-cultural differences in binge-drinking perceptions and behaviours. In Proceedings of Australia and New Zealand Marketing Academy Conference, 30 November - 2 December 2009, Crown Promenade Hotel, Melbourne.
Number of full-text downloads 851

Russell-Bennett, Rebekah, Hartel, Charmine, Russell, Kay, & Previte, Josephine (2012) It's all about me! Emotional ambivalence Gen-Y blood-donors. In Mickelsson, Jacob & Helkkula, Anu (Eds.) Proceedings from the AMA SERVSIG Internaitional Service Research Conference, Hanken School of Economics, Helsinki, Finland, p. 43.

Russell-Bennett, Rebekah, Hogan, Steve, & Perks, Keith (2010) A qualitative investigation of socio-cultural factors influencing binge-drinking : a multi-country study. In Australian and New Zealand Marketing Conference : Doing More With Less (ANZMAC 2010), 29 November - 1 December 2010, Christchurch, New Zealand.
Number of full-text downloads 1,650

Russell-Bennett, Rebekah, Keeffe, Dominique A., & Tombs, Alastair (2008) The mediating role of emotions on service recovery, blame and customer behaviour. In European Marketing Academy Conference, 27-30 May 2008, University of Brighton, Brighton.
Number of full-text downloads 172

Russell-Bennett, Rebekah & Neale, Larry (2009) Social networking : investigating the features of Facebook application. In Academy of Marketing Annual Conference 2009, 7-9 July 2009 , Leeds Metropolitan University, Leeds.
Number of full-text downloads 327

Russell-Bennett, Rebekah & Neale, Larry (2010) The relationship between strategic positioning and perceived value of social networking sites. In American Marketing Association Services Special Interest Group Conference (AMA SERVSIG), 17-19 June 2010, Porto, Portugal.
Number of full-text downloads 91

Russell-Bennett, Rebekah & Rundle-Thiele, Sharyn (2008) QUTopia : assessing the effectiveness of student operated business for a simulated world. In Academy of Marketing Annual Conference, 8-10 July, 2008, The Robert Gordon University, Aberdeen. (Unpublished)
Number of full-text downloads 91

Russell-Bennett, Rebekah, Worthington, Steve, & Hartel, Charmine (2009) One size doesn't fit all. Exploring marketing strategies for influencing three dimensions of brand loyalty. In Proceedings of the Academy of Marketing Conference 2009, Leeds Metropolitan University.
Number of full-text downloads 310

Russell-Bennett, Rebekah, Zainuddin, Nadia, & Previte, Josephine (2012) The "free-factor" impact on value in health services. In Mickelsson, Jacob & Helkkula, Anu (Eds.) Proceedings from the AMA SERVSIG Internaitional Service Research Conference, Hanken School of Economics, Helsinki, Finland, p. 81.

Salunke, Sandeep, Weerawardena, Jay, & McColl-Kennedy, Janet R. (2013) Conceptualizing the interplay of knowledge accumulation and integration capabilities in service innovation-based competitive strategy : a project-oriented firm context. In Campbell, Colin & Ma, Junzhao (Eds.) Proceedings of the 16th Biennial World Marketing Congress - Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing, Academy of Marketing Science, Monash University, Melbourne, VIC, p. 279.
Number of full-text downloads 64

Sarri, Rhys & Drennan, Judy (2006) Music purchase behaviour : the effect of emotional loyalty on intention to purchase. In ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Brisbane, Queensland,.
Number of full-text downloads 390

Seinen, Anita, Simpson, Lynette, & Wood, Leanne (2002) Across.net: An Online System for Mental Health and Community Workers in Rural Australia. In Marshall, S, Taylor, W, & Macpherson, C (Eds.) Refereed Papers from the 4th International Information Technology in Regional Areas Conference, 27-29 August 2002, Rockhampton, Central Queensland.

Sibbick, Joseph B., Previte, Josephine A., & Russell-Bennett, Rebekah (2007) Is government branding ‘just wall paper’ or does it enhance product acceptance : conceptualising brand influence in social marketing. In International Non-profit and Social Marketing Conference, 27-28 September 2007, Brisbane.
Number of full-text downloads 463

Simpson, Lynette & Wood, Leanne (2002) Call to ACTT (Advancing Community, Technology and the Third Sector): Issues for Community Organisations. In Johanson, G & Stillman, L (Eds.) Electronic Networking - Building Community Conference Proceedings, 3-5 July 2002, Melbourne, Victoria.

Song, Jinzhu, Drennan, Judy, & Andrews, Lynda (2009) Exploring Chinese consumer's perceptions of using new mobile technology : A qualitative study. In Proceedings of Australia and New Zealand Marketing Academy Conference 2009, Melbourne, Victoria.
Number of full-text downloads 163

Spowart, Mitchell & Wickramasekera, Rumintha (2009) Explaining international new venture internationalisation : an innovation adoption mode. In Austalian and New Zealand International Business Academy, 16 - 18 April, 2009, St Lucia, Brisbane, Queensland.
Number of full-text downloads 1,471

Stokes, Robyn (2003) Inter-Organisational Relationships for Events Tourism Strategy Making: Using Convergent Interviews to Refine the Research Issues. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Stokes, Robyn (2005) Measuring Event Sponsorship Effects in a Government-To-Business (G2B) Relationship Domain. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Stokes, Robyn (2005) Relationship Marketing During Rugby World Cup 2003: A Comparison of Leveraging by an Australian State Government Department and a Private Firm. In Troilo, G (Ed.) Rejuvenating Marketing: Contamination, Innovation, Integration: Proceedings of the 34th European Marketing Academy Conference (EMAC), 24 May - 27 May 2005, Italy, Milan.

Stokes, Robyn & Tkaczynski, Aaron (2005) All That Jazz! Festival-Specific Predictors of Service Quality, Satisfaction and Repurchase Intent. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.

Tan, Alvin, Brewer, Paul, & Liesch, Peter (2008) Constructing an Internationalisation Readiness Index. In Proceedings of AIB 2008 Annual Meeting : Knowledge Development and Exchange in International Business Networks, Academy of International Business, Universitá Bocconi, Milan.
Number of full-text downloads 746

Tan, Alvin, Brewer, Paul, & Liesch, Peter (2009) Export readiness index : construction and analysis. In Pedersen, Torben & Kiyak, Tunga (Eds.) Proceedings of the 51st Annual Meeting of the Academy of International Business : Knowledge Development and Exchange in International Business Networks, Academy of International Business, San Diego, California, USA, p. 226.

Tan, Alvin, Brewer, Paul, & Liesch, Peter (2010) Measuring export readiness using a multiple-item index. In 2010 European International Business Academy (EIBA) conference, 9 - 11 December, 2010, Porto, Portugal.
Number of full-text downloads 563

Tan, Alvin, Brewer, Paul, Liesch, Peter, & Coote, Len (2014) Commitment to internationalisation : an extension of the internationalisation process model. In Institutions, Organisations and Markets : New International Business Research Opportunities, The University of Auckland Business School, The University of Auckland, New Zealand.
Number of full-text downloads 23

Tan, Alvin, Liesch, Peter, & Brewer, Paul (2005) Analysing the internationalisation readiness of firms. In Proceedings of 31st EIBA Annual Conference : Landscapes and Mindscapes in a Globalised World, BI Norwegian School of Management, Oslo.
Number of full-text downloads 417

Tsui-Yii, Shih & Wickramasekera, Rumintha (2006) An Empirical Exploration of SMEs Within the Electronic Industry in Taiwan. In Rose, E (Ed.) ANZIBA 2006 Abstracts and Programme, 16 - 18 November 2006, New Zealand, Wellington.

Tsui-Yii, Shih & Wickramasekera, Rumintha (2006) An Exploration of the Electronic Industry in Taiwan: Factors Perceived to Enhance or Inhibit Export Market Expansion. In Chan, T, Cui, G, & Hau, A (Eds.) Proceedings of the 2006 AIB Southeast Asia Regional Conference, 7 - 9 December 2006, Thailand, Bangkok.

Vaidya, Kishor, Sajeev, A. S. M., Johnston, Judy, & Cox, Michael A. (2008) Assimilation of public procurement innovation : an empirical analysis in light of transaction cost theory. In Annual Conference of International Purchasing and Supply Education and Research Association, 9-12 March 2008, Perth, Western Australia.
Number of full-text downloads 196

Venkatachalam, Nagarajan, Fielt, Erwin, Rosemann, Michael, & Mathews, Shane (2013) Software as a service (SaaS) for small and medium enterprises (SMEs) : the role of intermediaries. In Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia.
Number of full-text downloads 186

Venkatachalam, Nagarajan, Fielt, Erwin, Rosemann, Michael, & Mathews, Shane W. (2012) Small and medium enterprises sourcing software as a service – a dynamic perspective on IS capabilities. In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems 2012 (PACIS 2012), Caravelle Hotel, Ho Chi Minh City.

Voola, Ranjit, Bougoure, Ursula, & Fry, Marie-Louise (2005) Modeling the effects of strategic flexibility, organisational learning on e-business adoption and competitive advantage : an empirical investigation. In Proceedings of The 34th European Marketing Academy Conference, European Marketing Academy Conference, Milan.

Wallace, Michelle, Sheldon, Neroli, Lings, Ian, & Cameron, Roslyn (2010) Attraction and image for the Australian rail industry. In Proceedings of British Academy of Management Conference 2010, University of Sheffield, Sheffield.
Number of full-text downloads 226

Waller, David, Mortimer, Kathy, Dickinson, Sonia, & Kerr, Gayle (2009) On-line consumer empowerment and the advertising self-regulation process. In Proceedings of the American Academy of Advertising 2009 Asia-Pacific Conference, Beijing, China.
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Weeks, Clinton, Cornwell, Bettina, & Humphreys, Michael (2006) Empirical support for an item and relational conceptualization of sponsorship. In Pechmann, Cornelia & Price, Linda (Eds.) 33rd Annual Conference of the Association for Consumer Research, Association for Consumer Research , Antonio, TX, pp. 312-313.
Number of citations in Web of Science® 1

Weeks, Clinton, Cornwell, T. Bettina, & Drennan, Judy (2007) Using the Internet to leverage sponsorships. In Proceedings of the ANZMAC 2006 Conference Proceedings, ANZMAC, Queensland University of Technology, Brisbane, Queensland.
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Wickramasekera, Rumintha (2006) An Exploration of Emerging Factors Influencing the Market Development of Australian Wineries. In Martin, J (Ed.) Referred Proceedings of the 30th Annual Conference of the Australian and New Zealand Regional Science Association International, 26 - 29 September 2006, Australia, Victoria, Beechworth.

Wickramasekera, Rumintha (2006) Interactive Experiential Teaching and Learning in International Business - An Australian Focus. In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

Wickramasekera, Rumintha, Bamberry, Geoff, & Sabestian, Dipu (2009) Enhancing Student Learning in Large Undergraduate Clasees by Using Audio-visual Case Studies. In Proceedings of the 2009 Australia and New Zealand International Business Academy Conference, Brisbane, Queensland.
Number of full-text downloads 108

Wickramasekera, Rumintha & Bianchi, Constanza (2011) Management characteristics and the decision to internationalize : Exploration of exporters vs. non-exporters within the Chilean wine industry. In The Fourth International Conference on Strategic Management in Latin America, January 13-14, 2011, Bogota, Colombia.
Number of full-text downloads 399

Wickramasekera, Rumintha & Sebastian, Dipu (2008) Enhancing student learning outcomes in international business using audio visual case studies. In 11th International Conference on Experiential Learning, 8-12 December 2008, University of Technology Sydney, Sydney. (Unpublished)
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Wilson, Katrina & Wong, Su Mon (2003) Key Determinants of Successful Marketing Strategy Implementation. In Rachel Kennedy, Dr (Ed.) Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution, 1-3 December 2003, Adelaide, South Australia.

Wiyanto, Tifani, Luck, Edwina M., & Mathews, Shane W. (2011) From cyber to cyborg : The influence of motivation and personality traits on the merging of consumer and technology. In Marketing in the Age of Consumerism : Jekyll or Hyde?, Australia & New Zealand Marketing Academy , Perth, Australia.
Number of full-text downloads 296

Wong, Su Mon (2006) Encyclopaedia Britannica. In Klein, H (Ed.) WACRA Conference Proceedings: Interactive Learning: The Next Generation, 2 - 6 July 2006, Australia, Queensland, Brisbane.

Xavier, Robina J., Mehta, Amisha M., & Johnston, Kim A. (2003) Trends in public relations campaign research : an analysis of research methods used by public relations practitioners in campaign development. In Proceedings Designing Communication for Diversity : Australia and New Zealand Communication Association, Australia and New Zealand Communication Association, Brisbane, Queensland.

Xavier, Robina J. & Patel, Amisha M. (2004) Accountability through objective setting : an evaluation of program objectives in advertising and marketing communication. In Australian and New Zealand Marketing Academy Conference, 29 November - 1 December 2004, Wellington, New Zealand. (Unpublished)
Number of full-text downloads 236

Xavier, Robina J., Patel, Amisha M., & Johnston, Kim A. (2004) Are we really making a difference? The gap between outcomes and evaluation research in public relations campaigns. In ANZCA Annual Conference : Making a Difference, 7-9 July 2004, University of Sydney, Sydney. (Unpublished)
Number of full-text downloads 766

Zainuddin, Nadia, Previte, Josephine, & Russell-Bennett, Rebekah (2009) A qualitative investigation of sources of value in social marketing from the lens of a public health service. In Proceedings from Australian and New Zealand Marketing Academy Conference 2009: Sustainable Management and Marketing, Promaco Conventions, Melbourne, Australia, pp. 1-7.
Number of full-text downloads 796

Zainuddin, Nadia & Russell-Bennett, Rebekah (2010) Why perform pro-social behaviours? Understanding the key sources of perceived value in preventative health services. In Russell-Bennett, Rebekah (Ed.) Connecting Thought and Action: proceedings of the 2010 International Nonprofit and Social Marketing Conference, Faculty of Business, Queensland University of Technology, Brisbane, QLD, pp. 229-233.
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Zainuddin, Nadia, Russell-Bennett, Rebekah, & Previte, Josephine (2009) Value in Social Marketing : A Qualitative exploration within government health services. In Proceedings of the 2009 International Nonprofit and Social Marketing Conference (INSM), Victoria Law School, Melbourne, Victoria.
Number of full-text downloads 73

Zainuddin, Nadia, Russell-Bennett, Rebekah, & Previte, Josephine A. (2008) Describing value in a social marketing service : what is it and how is it influenced? In International Nonprofit and Social Marketing Conference : Partnerships, Proof and Practice, 15-16 July 2008, University of Wollongong, New South Wales.
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Zainuddin, Nadia, Russell-Bennett, Rebekah, & Previte, Josephine A. (2008) How is value created? A process model for value creation in government social marketing services. In World Social Marketing Conference, 29-30 September 2008, Brighton ; Hove City.
Number of full-text downloads 163

Zhang, Olivia, Kerr, Gayle F., & Drennan, Judy (2008) Consumer power types in an Australian online brand community. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
Number of full-text downloads 218

van Dessel, Maria (2008) Challenging mainstream survey research methods : an addition to the researcher's toolbox using a mixed-mode approach. In ANZMAC 2008, 1-3 December 2008, University of Western Sydney, Sydney.
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van Dessel, Maria (2011) Measuring literalism and symbolism in advertisements : scale development and validation. In The Proceedings of the American Academy of Advertising (AAA) 2011 Asia-Pacific Conference, American Academy of Advertising (AAA) , Brisbane, QLD.
Number of full-text downloads 63

van Dessel, Maria (2005) The ZMET Technique: A New Paradigm for Improving Marketing and Marketing Research. In Purchase, S (Ed.) ANZMAC 2005: Broadening the Boundaries: Conference Proceedings, 5 December - 7 December 2005, Australia, Western Australia, Fremantle.
Number of full-text downloads 276

van Dessel, Maria & Kelly, Louise (2011) Can we teach advertising students to think? Strategies to engage student thinking. In AAA 2011Asia-Pacific Conference, 8-10 June 2011, Brisbane, QLD.
Number of full-text downloads 14

Conference Item

Devin, Bree (2013) The legitimacy disconnect: Exploring the why and how of CSR communication. In CSR and Communication: Extending the Agenda, June 2013, London. (Unpublished)
Number of full-text downloads 30

Devin, Bree (2013) The strategic nature of CSR communication: An institutional and rhetorical perspective. In International Communication Association Conference. (Unpublished)
Number of full-text downloads 52

Devin, Bree & Bartlett, Jennifer L. (2012) Communicating CSR activities: A rhetorical perspective. In World Public Relations Forum, 2012, Melbourne, Australia. (Unpublished)
Number of full-text downloads 47

Devin, Bree & Bartlett, Jennifer L. (2011) The problem of greenwash: Rhetorical elements in communicating environmental CSR practices. In International Communication Association Conference, 2011, Boston, MA. (Unpublished)
Number of full-text downloads 59

Kluver, Todd, Tan, Alvin, & Wickramasekera, Rumintha (2013) Exploring the international market selection of small to medium sized enterprises. In Dowling, Peter & Jack, Robert (Eds.) Australia And New Zealand International Business Academy (ANZIBA) Conference 2013, 18-20 April 2013, Sydney, NSW.

Lane, Anne B. (2014) Engagement as dialogue : presenting a pragmatic perspective. In The Preconference of the 65th Annual Meeting of the International Communication Association, 22-26 May 2014, Seattle, Washington. (Unpublished)
Number of full-text downloads 14

Letheren, Kate (2013) The importance of individual difference : examining anthropomorphic tendency and responses to spokes-characters. In QUT Colloquium, 13 September 2013, Queensland University of Technology, Brisbane, QLD. (Unpublished)

Neale, Larry, Filo, Kevin, & Funk, Daniel (2007) Corporate social responsibility and sport event sponsorship. In ANZMAC 2007, 3-5 December 2007, University of Otago, Dunedin. (Unpublished)
Number of full-text downloads 2,872

Neale, Larry & McDonald, Heath (2008) Examining the antecedents and consequences of ritualized fan behavior [Abstract]. In Summer American Marketing Association Conference, 8-11 August 2008 , San Diego, California.
Number of full-text downloads 47

Neale, Larry, Murphy, Jamie, & Forrest, Edward (2006) Broadening the boundaries of academic publication : a follow-up and suggestion. In Proceedings of ANZMAC 2006 Conference, 4-6 December 2006, Queensland University of Technology, Brisbane. (Unpublished)
Number of full-text downloads 347

Proud, William (2013) How digital technologies have changed the way we “teach”. In American Academy of Advertising : Global Conference : “Going Digital”, 31 May - 2 June 2013, University of Hawaii at Manoa, Honolulu, Hawaii. (Unpublished)
Number of full-text downloads 42

Tan, Alvin, Brewer, Paul, & Liesch, Peter (2012) Understanding the pre-internationalization phase decision heuristic of Australian SMEs. In Feinberg, Susan & Kiyak, Tunga (Eds.) AIB 2012 Annual Meeting : Rethinking the Roles of Business, Government and NGOs in the Global Economy, 30 June-3 July 2012, Washington, DC, USA.

White, Angela, Hides, Leanne, Kavanagh, David, Tjondronegoro, Dian, Drennan, Judy, Koh, Desmond, et al. (2013) The next generation health intervention tool - Can smart phone applications help young people track and moderate alcohol use and potential harms? In 7th World Congress of Behavioral and Cognitive Therapies, 22-25 July 2013, Lima, Peru.

van Dessel, Maria (2007) The role of alternative message strategies in advertising performance : challenges to the B2B marketing paradigm. In 2007 QUT Faculty of Business Research Student Colloquium, September 2007, Brisbane, QLD.
Number of full-text downloads 102

Reference Entry

Furneaux, Craig W. (2013) Contracts. In Smith, Vicki (Ed.) Sociology of Work : An Encyclopedia. Sage Publications Inc, California, USA, pp. 126-237.

Rahim, Mia Mahmudur (2013) Intergovernmental Working Group of Experts on International Standards of Accounting and Reporting. In Dictionary of Corporate Social Responsibility. Springer, Heidelberg, Germany. (In Press)

Report

Flew, Terry, Bruns, Axel, Collis, Christy, Luck, Edwina M., Jackson, Margaret, O'Donnell, Jonathan, et al. (2009) Audience and Market Foresight Trends and Foresight in Digital Media.
Number of full-text downloads 1,025

QUT Thesis

Amir, Sabrina (2009) The influence of national culture on communication practices : a case study on Malaysian organisation. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 1,771

Carr, Anthony A. (2013) Customer equity management : the impact of strategy drivers and customer data managment on customer equity outcomes. PhD thesis, Queensland University of Technology.
Number of full-text downloads 261

Chen, Chia-Hung (2006) Word-of-mouth information gathering : an exploratory study of Asian international students searching for Australian higher education services. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 2,289

Chen, Chien-Hung (2012) The rise of co-creative consumers : user experience sharing behaviour in online communities. PhD thesis, Queensland University of Technology.
Number of full-text downloads 852

Chiu, Wei-Yi (2011) The analysis of social capital in online social communities. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 416

Chou, Yun-Hsin (2012) Servicescape symbolism. PhD thesis, Queensland University of Technology.
Number of full-text downloads 612

Cross, Emily L. (2004) Investigating The Discrepancy Between Theory And Empirical Research In Knowledge Transfer And Innovation. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 429

Devin, Bree L. (2014) CSR communication and legitimacy : an institutional and rhetorical perspective. PhD thesis, Queensland University of Technology.
Number of full-text downloads 81

Devine, Michael Joseph (2010) The dynamic processes of visual, corporate, and organisational identity : an exploratory study. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 656

Dootson, Paula (2014) Where do consumers draw the line? : an investigation of deviant consumer behaviour. PhD thesis, Queensland University of Technology.
Number of full-text downloads 18

Fazal e Hasan, Syed Muhammad (2013) The role of customer gratitude in strengthening seller-buyer relationships. PhD thesis, Queensland University of Technology.
Number of full-text downloads 429

Fry, Marie-Louise (2006) Message processing of fear-based anti-drink driving advertisements. PhD thesis, Queensland University of Technology.
Number of full-text downloads 2,357

Hall, Michelle Louise (2008) Shop local : building a 'local' tribe through consumption experiences in servicescapes. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 869

Johnston, Kim Amanda (2011) The influence of cultural selection on strategic communication. PhD thesis, Queensland University of Technology.
Number of full-text downloads 969

Karanges, Emma Ruth (2014) Optimising employee engagement with internal communication : a social exchange perspective. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 73

Keeffe, Dominique Alexi (2010) Consumer misbehaviour during professional service encounters. PhD thesis, Queensland University of Technology.
Number of full-text downloads 939

Kelly, Louise (2008) Teenagers' perceptions of advertising in the online social networking environment : an exploratory study. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 7,239

Kuhn, Kerri-Ann (2008) The impact of brand and product placements in electronic games. PhD thesis, Queensland University of Technology.
Number of full-text downloads 1,775

Labsomboonsiri, Saranya (2012) Motivations for eWOM exchanges in an online community : self-development, problem solving support, relaxation. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 839

Lane, Anne B. (2014) Pragmatic two-way communication : a practitioner perspective on dialogue in public relations. PhD thesis, Queensland University of Technology.
Number of full-text downloads 31

Mackay, Cameron Hugh (2013) Buzz in motion pictures : what is buzz and how can marketing create it? PhD thesis, Queensland University of Technology.
Number of full-text downloads 299

Macpherson, Elizabeth Letitia (2010) The impact of managers' characteristics on the use of public relations strategy : an exploratory study in Queensland schools. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 1,457

Mahyari, Parisa (2010) The effectiveness of marketing communication within the immersive environment. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 6,901

Mahyari, Parisa (2014) Luxury brand identity : the influence of mobile digital technology. PhD thesis, Queensland University of Technology.
Number of full-text downloads 1,231

Mathews, Shane William (2009) Internetalisation : the Internet's influence on international market growth in the firm's outward internationalisation process. PhD thesis, Queensland University of Technology.
Number of full-text downloads 3,514

Moore, Simon Scott (2004) Perceived performance risk and its influence on Abandoned Cart Syndrome (ACS) - An exploratory study. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 910

Pace, John (2003) Dromoecology: ecological meaning in the age of hypercapitalism. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 614

Patel, Amisha Madhuri Annand (2011) Crisis communication under transformative change : the emergent context and roles of primary and secondary organisations. PhD thesis, Queensland University of Technology.
Number of full-text downloads 853

Previte, Josephine (2005) Understanding everyday internet experiences: Applications to social marketing theory and practice. PhD thesis, Queensland University of Technology.
Number of full-text downloads 1,276

Saleh, Md. Abu (2006) Antecedents of commitment to an import supplier. PhD thesis, Queensland University of Technology.
Number of full-text downloads 17,906

Schuster, Lisa (2013) Consumers' behavioural responses toward technology-based social products. PhD thesis, Queensland University of Technology.
Number of full-text downloads 371

Sergeant, Sandra A. (2014) The impact of personal identity and intimacy on the use of social media. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 378

Shamsuddoha, A. K. (2005) Antecedents of firm export performance: the role of export promotion programs. PhD thesis, Queensland University of Technology.
Number of full-text downloads 1,019

Song, Jinzhu (2010) Consumers’ intentions to adopt 3G in regional cities in China : a comparative study. PhD thesis, Queensland University of Technology.
Number of full-text downloads 595

Xavier, Robina Jane (2013) Responses, relationships and responsibility : examining influences on organisational assets during crisis. PhD thesis, Queensland University of Technology.
Number of full-text downloads 104

Zainuddin, Nadia (2011) Value co-creation in social marketing wellness services. PhD thesis, Queensland University of Technology.
Number of full-text downloads 476

Zhang, Jie (Olivia) (2008) The exploration of consumer power in online brand communities : a comparison case study in Australia and China. Masters by Research thesis, Queensland University of Technology.
Number of full-text downloads 3,286

van Dessel, Maria Margarita (2010) The effectiveness of literalism-symbolism in business-to-business advertising. PhD thesis, Queensland University of Technology.
Number of full-text downloads 685

Thesis

Neale, Larry (2007) Toward a better understanding of uncommon loyalty. PhD thesis, University of Western Australia.
Number of full-text downloads 1,383

Working Paper

McGregor-Lowndes, Myles (1998) An examination of recent taxation amendments, corporate law reforms and Queensland legislative reforms affecting nonprofit organisations. Queensland University of Technology, Brisbane, QLD. [Working Paper]
Number of full-text downloads 263

Radbourne, Jennifer (1993) Power through influence : the evolution of arts management in Australia. Program on Nonprofit Corporations, Queensland University of Technology, Brisbane, QLD. [Working Paper]
Number of full-text downloads 132

This list was generated on Sat Sep 20 11:13:27 2014 EST.