Browse By Person: Gable, Guy
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Number of items: 100.
1991
Gable, Guy G., Yap, C.S., & Eng, M.N. (1991) Spreadsheet Investment, Criticality, and Control. In 24th Hawaii International Conference on Systems Science, 8-11 January.
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1901992
Gable, Guy G. & Raman, K. S. (1992) Government initiatives for IT adoption in small businesses: experiences of the Singapore Small Enterprise Computerization Program. International Information Systems, 1(1), pp. 68-93.
Gable, Guy G. & Sharp, John A. (1992) Outsourcing assistance with computer system selection: a success factors model. In Twenty-Fifth Hawaii International Conference on Systems Science, 7-10 January, Hawaii.
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791994
Gable, Guy G. (1994) Integrating case study and survey research methods: an example in information systems. European Journal of Information Systems, 3(2), pp. 112-126.
31,481
31,4811997
Scott, Judy E. & Gable, Guy G. (1997) Goal Congruence, Trust and Organisational Culture: Strengthening Knowledge Links. In 18th International Conference on Information Systems, 14-17 December 1997, Atlanta, GA.
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3,091Tan, Wui Gee & Gable, Guy G. (1997) Maintaining centralised application systems : a cross-country, cross-sector, cross-platform comparison. European Journal of Information Systems, 6(4), pp. 193-207.
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11998
Gable, Guy G., Scott, Judy E., & Davenport, Tom D. (1998) Cooperative ERP Life-cycle Knowledge Management. In Edmundson, Bob & Wilson, David (Eds.) 9th Australasian Conference on Information Systems, 29 September - 2 October, Sydney.
5,950
5,950Timbrell, Gregory T., Hirschheim, Rudy, Gable, Guy G., & Underwood, Alan D. (1998) Government IT and T Insourcing/Outsourcing: A Model and Guidelines. In Edmundson, Bob & Wilson, David (Eds.) 9th Australasian Conference on Information Systems, 29 September -2 October 1998, Sydney.
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1,0682000
Chang, She-I, Gable, Guy G., Smythe, Errol, & Timbrell, Gregory T. (2000) A Delphi examination of public sector ERP implementation issues. In 21st International Conference on Information Systems, 10-13 December 2000, Brisbane, Qld.
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1,238Klaus, Helmut, Rosemann, Michael, & Gable, Guy G. (2000) What is ERP? Information Systems Frontiers, 2(2), pp. 141-162.
1,409
1,409Gable, Guy G. (2000) The alignment of client and consultant views. In Adminstrative Sciences Association of Canada Conference, 8-11 July 2000, Montreal, ONT.
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1602001
Gable, Guy G., Chan, Taizan, & Tan, Wui-Gee (2001) Large packaged application software maintenance : a research framework. Journal of Software Maintenance and Evolution: Research and Practice, 13(6), pp. 351-371.
6 6
6 6Gable, Guy & Stewart, Glenn (2001) Action Research: Research with Industry. In Buhl, H, Huther, A, & Reitwiesner, B (Eds.) Information Age Economy. Physica-Verlag, Heidelberg, Germany, pp. 957-964.
Gable, Guy, Rosemann, Michael, & Sedera, Darshana (2001) A Balanced Scorecard Approach to Enterprise Systems Performance Measurement. In Harbour, Coffs & South Wales, New (Eds.) Proceedings of the 12th Australasian Conference on Information Systems, 5-7 December 2001.
Gable, Guy G. & Chin, Wynne W. (2001) Client versus consultant influence on client involvement in computer system selection projects: a two-actor model of the theory of planned behavior. In 22nd International Conference on Information Systems, 16-19 December 2001, New Orleans, LA.
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567Chan, Taizan, Gable, Guy, & Ng, Celeste (2001) A Client-Benefits Oriented Taxonomy of ERP Maintenance. In Proceedings of the IEEE International Conference on Software Maintenance (ICSM 2001), 7-9 November 2001.
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3 1Chang, She-I & Gable, Guy (2001) A Comparative Analysis of Major ERP Lifecycle Implementation, Management and Support Issues in Queensland Government. In Proceedings of the Pacific Asia Conference of Information Systems 2001, 20-22 June 2001.
Gable, Guy, Rosemann, Michael, & Sedera, Darshana (2001) Critical Success Factors of Process Modelling for Enterprise Systems. In Boston, U (Ed.) Proceedings of the 7th Americas Conference on Information Systems, 2-5 August 2001.
Chang, She-I & Gable, Guy (2001) A Delphi Examination of Public Sector ERP Lifecycle Implementation, Management and Support Issues. Journal of Decision Systems, pp. 29-48.
Stewart, Glenn & Gable, Guy G. (2001) Emancipating IT Leadership: An Action Research Program. Journal of Information Technology Cases and Applications, 3(2), pp. 7-20.
Andrews, Natalie, Gable, Guy, & Timbrell, Gregory (2001) Impediments to Inter-Firm Transfer of Best Practice in an Enterprise Systems Context. Australian Journal of Information Systems, pp. 116-126.
Timbrell, Gregory T., Andrews, Natalie M., & Gable, Guy G. (2001) Impediments to Inter-firm Transfer of Best Practice in an enterprise systems context. In 7th Americas Conference on Information Systems, Boston, MA.
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844Chan, Taizan, Gable, Guy, & Ng, Celeste (2001) A Maintenance-Data-Model of Enterprise Resource Planning. In Harbour, Coffs & South Wales, New (Eds.) Proceedings of the 12th Australasian Conference on Information Systems, 4-7 December.
Gable, Guy, Rosemann, Michael, & Sedera, Wasana (2001) Process Modelling for Enterprise Systems: Factors Critical to Success. In Harbour, Coffs & South Wales, New (Eds.) Proceedings of the 12th Australasian Conference on Information Systems, 4-7 December 2001.
Gable, Guy G. & Timbrell, Gregory T. (2001) The SAP Ecosystem: A Knowledge Perspective. In 12th Information Resources Management Association International Conference : Managing information technology in a global environment, 20-23 May 2001, Toronto, Canada.
1,004
1,004Gable, Guy, Rosemann, Michael, & Sedera, Darshana (2001) Using Performance Measurement Models for Benefit Realization With Enterprise Systems - The Queensland Government Approach (Case Study). In Proceedings of the 9th European Conference on Information Systems (ECIS'2001), 27-29 June 2001.
2002
Gable, Guy G. & Chang, She-I (2002) A Comparative Analysis of Major ERP Life Cycle Implementation, Management and Support Issues in Queensland Government. Journal of Global Information Management, 10(3), pp. 36-54.
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9Gable, Guy, Palmer, Aaron, & Sedera, Darshana (2002) Enterprise Resources Planning Systems Impacts: A Delphi study of Australian public sector. In Terano, & Myers, (Eds.) Proceedings of the sixth Australasian Conference of Information Systems (PACIS 2002), 2-4 September 2002, Tokyo, Japan.
Sedera, Wasana, Rosemann, Michael, & Gable, Guy G. (2002) Measuring Process Modelling Success. In Wrycza, S. (Ed.) 10th European Conference on Information Systems (ECIS 2002), 6-8 June, Gdansk, Poland.
1,632
1,632Timbrell, Gregory T. & Gable, Guy G. (2002) The SAP Ecosystem: A Knowledge Perspective. In Nah, F. F-H. (Ed.) Enterprise Resource Planning Solutions and Management. IRM Press, Hershey, PA, USA, pp. 209-220.
Gable, Guy G., Timbrell, Gregory T., Sauer, Chris, & Chan, Taizan (2002) An examination of barriers to benefits-realisation from enterprise systems in the public service. In Wrycza, S. (Ed.) 10th European Conference on Information Systems, 6-8 June, Gdansk, Poland.
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6902003
Ng, Celeste S.P., Gable, Guy G., & Chan, Taizan (2003) An ERP Maintenance Model. In 36th Hawaii International Conference on System Sciences, January 6 - 9, Big Island, Hawaii.
1,375
1,375Chan, Taizan, Gable, Guy, & Sedera, Darshana (2003) ERP Success: Does Organisation Size Matter? In Proceedings of the 7th Pacific Asia conference on Information Systems, 11 July 2003, Adelaide, South Australia.
Gable, Guy G., Sedera, Darshana, & Chan, Taizan (2003) Enterprise systems success : a measurement model. In March, Salvatore T., Massey, Anne, & DeGross, Janice I. (Eds.) Twenty-Fourth International Conference on Information Systems, Dec. 14-17, Seattle, USA.
2,585
2,585Chan, Taizan, Gable, Guy, & Sedera, Darshana (2003) Knowledge Management for ERP Success. In Proceedings of the 7th Pacific Asia Conference on Information Systems, 11 july 2003, Adelaide, South Australia.
Kennelly, Jason, Smyth, Robert W., & Gable, Guy G. (2003) Management Consulting in Australia: A Context Case Study. In Lethbridge, Nick (Ed.) 14th Australasian Conference of Information Systems, November 26-28, Perth.
2,075
2,075Sedera, Darshana, Gable, Guy G., & Chan, Taizan (2003) Measuring enterprise systems success : A preliminary model. In 9th Americas Conference on Information Systems, 4-6 August, Tampa, Florida.
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787Gable, Guy G., Chan, Taizan, & Gee, Wui (2003) Offsetting ERP risk through maintaining standardised application software. In Shanks, Graeme, Seddon, Peter B., & Willcocks, Leslie P. (Eds.) Second-Wave Enterprise Resource Planning Systems - Implementing for Effectiveness. Cambridge University Press, Cambridge, UK, pp. 220-240.
Chan, Taizan, Gable, Guy, & Sedera, Darshana (2003) Survey Design: Insights from a Public Sector ERP Success Story. In Proceedings of the 7th Pacific Asia conference on Information Systems, 11 July 2003, Adelaide, South Australia.
2004
Gable, Guy G., Davenport, Thomas, Broadbent, Marianne, & Timbrell, Gregory T. (2004) The IT Consulting Process Through a Knowledge Management Lens. In Eighth Pacific Asia Conference on Information Systems, July 8-11, Shanghai, China.
492
492Nguyen, Tracey T., Smyth, Robert W., & Gable, Guy G. (2004) Knowledge Management Issues and Practices: A Case Study of a Professional Services Firm. In Elliot, Steve, Williams, Mary-Anne, Williams, Sue, & Pollard, Carol (Eds.) Fifteenth Australasian Conference on Information Systems, December 1-3, Hobart, Tasmania.
2,807
2,807Sedera, Darshana, Gable, Guy G., & Chan, Taizan (2004) Knowledge management as an antecedent of Enterprise System success. In Americas Conference on Information Systems, 6-8 August, New York, USA.
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830Sedera, Darshana, Gable, Guy G., & Chan, Taizan (2004) Measuring enterprise systems success: the importance of a multiple stakeholder perspective. In Leino, T., Saarinen, T., & Klein, S. (Eds.) 12th European Conference on Information Systems, 14-16 June, Turku, Finland.
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707Sedera, Darshana & Gable, Guy G. (2004) A factor and structural equation analysis of the Enterprise Systems Success Measurement Model. In Agarwal, Ritu, Kirsch, Laurie, & DeGross, Janice I. (Eds.) International Conference on Information Systems, 12-15 December, Washington, DC.
Sedera, Darshana, Gable, Guy G., & Chan, Taizan (2004) A factor and structural equation analysis of the Enterprise Systems success measurement model. In Americas Conference on Information Systems, 6-8 August, New York, USA.
303
303Sedera, Darshana & Gable, Guy G. (2004) A factor and structural equation analysis of the enterprise systems success measurement model. In Agarwal, R., Kirsch, L., & DeGross, J. I. (Eds.) Twenty-Fifth International Conference on Information Systems, December 12-15, Washington, D.C..
1,233
1,233Sedera, Wasana, Gable, Guy G., Rosemann, Michael, & Smyth, Robert W. (2004) A success model for business process modeling: findings from a multiple case study. In Eighth Pacific Asia Conference on Information Systems, July 8-11, Shanghai, China.
1,007
1,0072005
Gable, Guy (2005) The Enterprise System Lifecycle: Through a Knowledge Management Lens. Strategic Change, 14(5), pp. 255-263.
Bandara, Wasana, Gable, Guy G., & Rosemann, Michael (2005) Factors and measures of business process modelling: model building through a multiple case study. European Journal of Information Systems, 14(4), pp. 347-360.
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67 34Timbrell, Gregory T., Delaney, Patrick, Chan, Taizan, Yue, Weiqiang A., & Gable, Guy (2005) A Structurationist Review of Knowledge Management Theories. In Avison, D., Galletta, D., & DeGross, J. (Eds.) Twenty-Sixth International Conference on Information Systems, 11-14 December, Las Vegas, Navada, USA.
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4,900 12006
Gable, Guy & Smyth, Robert (2006) Administrative Placement of the Information Systems Discipline in Universities - A SWOT Analysis of Queensland University of Technology. In Lee, H & Tan, B (Eds.) PACIS 2006, Universiti Putra Malaysia, Malaysia, Kuala Lumpur, pp. 1374-1388.
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78Bandara, Wasana, Gable, Guy G., & Rosemann, Michael (2006) Business Process Modelling Success: An Empirically Tested Measurement Model. In Straub, D. & Klein, S. (Eds.) International Conference on Information Systems, 10-13 December, Milwaukee, Wisconsin, USA.
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438 1Gable, Guy & Smyth, Robert (2006) Case Study: The State of Information Systems in Queensland Universities. Australasian Journal of Information Systems, 14(1), pp. 163-176.
Gable, Guy & Sedera, Darshana (2006) Identifying the Knowledge Management Structures in Enterprise Systems Projects. In Tan, B & Lee, H (Eds.) Proceedings 10th Pacific Asia Conference on Information Systems, 6 - 9 July 2006, Malaysia, Kuala Lumpur.
Gable, Guy (2006) The Information Systems Discipline in Australian Universities: A Contextual Framework. Australasian Journal of Information Systems, 14(1), pp. 103-121.
2007
Gable, Guy G. (2007) The Information Systems Academic Discipline in Pacific Asia 2006: A Contextual Analysis. Communications of the Association for Information Systems, 21(1), pp. 1-22.
Gable, Guy G. (2007) The Information Systems academic discipline in Pacific Asia 2006: a contextual analysis. Communications of the Association for Information Systems, 21(Article 1), pp. 1-22.
437
437Gable, Guy G., Lee, Jae-Nam, Kwahk, Kee-Young, & Green, Peter (2007) Administrative placement of the Information Systems academic discipline: a comparative SWOT analysis. Communications of the Association for Information Systems, 21(Article 8), pp. 137-165.
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593Bandara, Wasana, Gable, Guy G., & Rosemann, Michael (2007) Critical success factors of business process modeling. .
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673Gable, Guy G., Stark, Karen A., & Smyth, Robert W. (2007) IS Researcher Issues. In 2007 International Symposium on Information Systems & Management at the International Conference on Wireless Communications, Networking and Mobile Computing (WiCom 2007), July 25-28, Shanghai, China.
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80Gable, Guy G. (2007) The Information Systems Academic Discipline in Australia 2006. Communications of the Association for Information Systems, 21(Article 2), pp. 23-48.
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219Yap, David, Timbrell, Gregory T., Gable, Guy G., & Chan, Taizan (2007) Towards Global Service Quality Dimentions: an Exploration of Community in Service quality Management across Industries. In 18th Australasian Conference on Information Systems - ACIS2007, 5-7 December 2007, Toowoomba.
1,049
1,049Gable, Guy G. & Smyth, Robert W. (2007) The state of the IS academic discipline in Pacific Asia 2006: methodological learnings. Communications of the Association for Information Systems, 21(Article 9), pp. 166-194.
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1162008
Gable, Guy G., Smyth, Robert W., & Stark, Karen A. (2008) An Archival Analysis of ACIS Research Papers. In Mills, Annette & Huff, Sid (Eds.) 19th Australasian Conference on Information Systems, 3-5 December 2008, Christchurch, New Zealand.
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138 1Gable, Guy G. (2008) The information systems discipline in Australian universities : a contextual framework. In Gable, Guy G., Gregor, Shirley, Clarke, Roger, Ridley, Gail, & Smyth, Robert (Eds.) The Information Systems Academic Discipline in Australia. ANU E Press, Canberra, pp. 3-45.
Gable, Guy G., Sedera, Darshana, & Chan, Taizan (2008) Re-conceptualizing information system success : the IS-Impact Measurement Model. Journal of the Association for Information Systems, 9(7), pp. 377-408.
2,343 79 31
2,343 79 31Ridley, Gail, Gable, Guy G., Smyth, Bob, Gregor, Shirley, & Clarke, Roger (2008) The information systems academic discipline in Australian universities: a meta-analysis. In Gable, Guy G., Gregor, Shirley, Clarke, Roger, Ridley, Gail, & Smyth, Robert (Eds.) The Information Systems Academic Discipline in Australia. ANU E Press, Canberra ACT, pp. 307-342.
Gable, Guy (2008) The information systems discipline in Australian universities: a contextual framework. In Gable, G, Gregor, S, Clarke, R, Ridley, G, & Smyth, R (Eds.) The Information Systems Academic Discipline in Australia. ANU (Australian National University) E Press, Australia, pp. 3-45.
2009
Rabaa'i, Ahmad A. & Gable, Guy G. (2009) Extending the IS-Impact Model into the higher education sector. In ICICS2009 : 7th International Conference on Information and Communications Systems, 7-10 Dec., 2009, Macau.
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357Rabaa'i, Ahmad A., Bandara, Wasana, & Gable, Guy (2009) ERP systems in the higher education sector : a descriptive study. In Proceedings of the 20th Australasian Conference on Information Systems, Monash University: Caulfield Campus, Melbourne, pp. 456-470.
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824Miskon, Suraya, Bandara, Wasana, Fielt, Erwin, & Gable, Guy (2009) Understanding Shared Services : an exploration of the IS literature. In Proceedings of 20th Australasian Conference on Information Systems, Monash University, Monash University, Melbourne, Victoria, pp. 373-384.
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643 1Gable, Guy G. (2009) Evaluating information systems. In Huang, , Wei Wang & Wang, Kan-Liang (Eds.) Information Systems Research Frontiers and Direction. Tsinghua University Press, Beijing, pp. 209-267.
Gable, Guy G. & Sedera, Darshana (2009) Formative and reflective measurement and validation mismatch in survey research : an archival analysis of information systems success constructs 1985-2007. In Proceedings of the Thirtieth International Conference on Information Systems, Association for Information Systems (AIS), Phoenix, Arizona. (In Press)
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456Liang, Chen, Wiewiora, Anna, Gable, Guy G., & Trigunarsyah, Bambang (2009) Project team’s internal and external social networks and their influence on project performance. In Bolisani, Ettore & Scarso, Enrico (Eds.) Proceedings of the 10th European Conference on Knowledge Management, Academic Publishing Limited, UK, Università Degli Studi Di Padova, Vicenza, pp. 957-963.
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231Wiewiora, Anna, Trigunarsyah, Bambang, Murphy, Glen D., Gable, Guy G., & Liang, Chen (2009) The impact of unique characteristics of projects and project-based organisations on knowledge transfer. In 10th European Conference on Knowledge Management, 3-4 September 2009, Università Degli Studi Di Padova, Vicenza, Italy. (In Press)
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1,404Ng, Celeste See-Pui & Gable, Guy G. (2009) Maintaining ERP packaged software : a revelatory case study. Journal of Information Technology. (In Press)
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221 4 2Gable, Guy & Rai, Arun (2009) Reconceptualising the information system as a service. In Proceedings of the 17th European Conference on Information Systems, Association for Information Systems (AIS), University of Verona Polo Zanotto, Verona.
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236Chen, Liang, Gable, Guy G., Wiewiora, Anna, & Trigunarsyah, Bambang (2009) The interrelations among the project team’s conduit networks, knowledge network and its performance. In Proceedings of 2009 International Conference on Engineering Management and Service Sciences, IEEE, Beijing, China.
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1442010
Sedera, Darshana & Gable, Guy (2010) Knowledge management competence for Enterprise System success. The Journal of Strategic Information Systems, 19(4), pp. 296-306.
577 7 1
577 7 1Miskon, Suraya, Bandara, Wasana, Fielt, Erwin, & Gable, Guy (2010) Understanding shared services : an exploration of the IS literature. International Journal of E-Services and Mobile Applications, 2(4), pp. 60-74.
Rabaa'i, Ahmad A., Bandara, Wasana, & Gable, Guy G. (2010) Enterprise systems in universities : a teaching case. In 16th Americas Conference on Information Systems (AMCIS), August 12-15, 2010., Lima, Peru.
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503Rabaa'i, Ahmad A., Gable, Guy G., Bandara, Wasana, & Fielt, Erwin (2010) Re-conceptualising IS function's support performance : a preliminary model. In Proceedings of the 14th Pacific Asia Conference on Information Systems, Association for Information Systems, Grand Formosa Regent Hotel, Taipei, Taiwan, pp. 522-533.
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223Chan, Taizan, Fielt, Erwin, Gable, Guy G., & Stark, Karen A. (2010) Business service management : service and service quality. [Working Paper]
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247Gable, Guy G. (2010) Strategic information systems research : an archival analysis. The Journal of Strategic Information Systems, 19(1), pp. 3-16.
622 9 7
622 9 72011
Miskon, Suraya, Bandara, Wasana, Gable, Guy G., & Fielt, Erwin (2011) Success and failure factors of shared services : an IS literature analysis. In Osman, Abu, Alias, Rose Alinda, & Manaf, Azizah Abd (Eds.) Proceedings of the 2011 International Conference on Research and Innovation in Information Systems, IEEE, Seri Pacific Hotel, Kuala Lumpur, pp. 1-6.
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210Miskon, Suraya, Bandara, Wasana, Fielt, Erwin, & Gable, Guy G. (2011) An exploration of shared services types in higher education. In Proceedings of the 17th Americas Conference on Information Systems (AMCIS 2011), Detroit, Michigan, United States of America.
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121Alturki, Ahmad, Gable, Guy G., & Bandara, Wasana (2011) Developing an IS-Impact decision tool : a literature based design science roadmap. In Tuunainen, Virpi Kristiina (Ed.) Proceedings of The 19th European Conference on Information Systems – ICT and Sustainable Service Development, Aalto University School of Economics, Helsinki, pp. 1-9.
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118Alturki, Ahmad, Gable, Guy G., & Bandara, Wasana (2011) A design science research roadmap. In Design Science Research in Information Systems and Technology 2011 (Lecture Notes in Computer Science 6629), Springer, Milwaukee, Wisconsin, pp. 107-123.
4 2
4 2Gable, Guy G. (2011) IS-impact utility and intuitiveness : a rigorous approach to relevance. [Working Paper] (Unpublished)
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72Al Turki, Ahmad, Gable, Guy, & Bandara, Wasana (2011) A design science research roadmap. Lecture Notes in Computer Science : Service-Oriented Perspectives in Design Science Research: 6th International Conference Proceedings, pp. 107-123.
2012
Chen, Liang, Gable, Guy G., & Hu, Haibo (2012) Communication and organizational social networks : a simulation model. Computational and Mathematical Organization Theory. (In Press)
Chen 陈亮, Liang & Gable, Guy G. (2012) Larger or broader : performance implications of size and diversity of the knowledge worker's egocentric network. [更多或更广：知识员工个人中心网络大小和 多样性对绩效的影响]. Management and Organization Review, 9(1), pp. 139-165.
Alturki, Ahmad, Bandara, Wasana, & Gable, Guy G. (2012) Design science research and the core of information systems. Lecture Notes in Computer Science, 7286/2012, pp. 309-327.
Rabaa'i, Ahmad A. & Gable, Guy G. (2012) IS service quality as a multi-dimensional formative constuct. In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems (PACIS 2012), Caravelle Hotel, Ho Chi Minh City.
Miskon, Suraya, Bandara, Wasana, Gable, Guy G., & Fielt, Erwin (2012) Success factors for ICT shared services in the higher education sector. Journal of Information Technology Research, 5(3), pp. 1-24.
Alturki, Ahmad, Gable, Guy G., Bandara, Wasana, & Gregor, Shirley (2012) Validating the design science research roadmap : through the lens of "the idealised model for theory development". In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems 2012 (PACIS 2012), Caravelle Hotel, Ho Chi Minh City.
Bandara, Wasana & Gable, Guy G. (2012) A formative measurement model of business process model quality. In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems 2012 (PACIS 2012), Caravelle Hotel, Ho Chi Minh City.
2013
Fielt, Erwin, Böhmann, Tilo, Korthaus, Axel, Conger, Sue, & Gable, Guy (2013) Service management and engineering in information systems research. The Journal of Strategic Information Systems, 22(1), pp. 46-50.
Fielt, Erwin, Bandara, Wasana, Miskon, Suraya, & Gable, Guy G. (2013) Exploring shared services from an IS perspective : a literature review and research agenda. Association for Information Systems. Communications. (In Press)
Miskon, Suraya, Fielt, Erwin, Bandara, Wasana, & Gable, Guy G. (2013) Towards a typology of structural arrangements for shared services : evidence from the higher education sector. Electronic Markets. (In Press)