Browse By Publication: ACIS 2009 Proceedings

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Dohmen, Anne, Moormann, Jürgen, & Rosemann, Michael (2009) Using a smartphone application for customer-centric banking. In ACIS 2009 Proceedings, AIS Electronic Library (AISeL), Melbourne, VIC, pp. 385-394.
Number of citations in Scopus 2

Heckl, Diana, Leyer, Michael, Moorann, Jürgen, & Rosemann, Michael (2009) Framework of a process laboratory for the operational control of service processes. In ACIS 2009 Proceedings, AIS Electronic Library (AISeL), Melbourne, VIC, pp. 195-204.

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