Browse By Publication: Business Process Management Cases

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Number of items: 3.

Andrews, Robert, Suriadi, Suriadi, Wynn, Moe T., ter Hofstede, Arthur H.M., & Rothwell, Sean (2017) Improving patient flows at St. Andrew’s War Memorial Hospital’s emergency department through process mining. In vom Brocke, Jan & Mendling, Jan (Eds.) Business Process Management Cases. Springer. (In Press)

Andrews, Robert, Wynn, Moe, ter Hofstede, Arthur H.M., Xu, Jingxin, Horton, Kylie, Taylor, Paul, et al. (2017) Exposing impediments to insurance claims processing. In vom Brocke, Jan & Mendling, Jan (Eds.) Business Process Management Cases. Springer. (In Press)

Bandara, Wasana, Syed, Rehan, Ranathunga, Bandula, & Kulathilleka, Sampath (2017) People-centric, ICT-enabled process innovations via community, public and private sector partnership, and e-Leadership: The case of the Dompe eHospital in Sri Lanka. In Business Process Management Cases. Springer Berlin / Heidelberg. (In Press)

This list was generated on Sun Apr 30 14:50:58 2017 AEST.