Items where Subject is "Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500)"

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Belch, George E., Belch, Michael A., Kerr, Gayle F., & Powell, Irene (2014) Advertising : an integrated marketing communication perspective. McGraw-Hill Education, North Ryde, N.S.W.

Chitty, Bill, Luck, Edwina, Barker, Nigel, Valos, Michael, & Shimp, Terence A (2015) Integrated marketing communications. Cengage Learning Australia Pty Ltd..

Pike, Steven D. (2016) Destination Marketing Essentials [2nd Edition]. Routledge, Oxon, Abingdon.

Solomon, Michael R., Dann, Stephen, Dann, Susan, & Russell-Bennett, Rebekah (2007) Consumer behaviour : buying, having, being. Pearson Education, Frenchs Forest, N.S.W..

Book Chapter

Cornwell, T. Bettina, Weeks, Clinton S., & Roy, Donald P. (2007) Sponsorship-linked marketing : opening the black box. In Owens, Deborah L., Hausknecht, Douglas R., & Keillor, Bruce D. (Eds.) Marketing in the 21st Century: Integrated Marketing Communication. Praeger Publishers, pp. 241-280.
Number of citations in Web of Science® 148

Kerr, Gayle (2014) Australia. In Shaver, Mary Alice & An, Soontae (Eds.) The Global Advertising Regulation Handbook. M.E. Sharpe, Armonk, New York, USA, pp. 165-179.
Number of citations in Scopus 5

Pike, Steven D. (2017) Personal construct theory and the repertory test. In Nunkoo, Robin (Ed.) Handbook of Research Methods for Tourism and Hospitality Management. Edward Elgar Publishing, Abingdon, Oxon. (In Press)

Russell-Bennett, Rebekah, Smith, Geoff, Chell, Kathleen, & Goulden, Jennifer (2015) Social Influence and Blood Donation: Cultural Differences Between Scotland and Australia. In Wymer, Walter (Ed.) Innovations in Social Marketing and Public Health Communication: Improving the Quality of Life for Individuals and Communities. Springer International Publishing, Cham, Switzerland, pp. 133-158.

Skitmore, Martin & Smyth, Hedley (2009) Marketing and pricing strategy. In Pryke, Stephen (Ed.) Construction Supply Chain Management: Concepts and Case Studies. Wiley- Blackwell, Oxford, England, pp. 92-112.
Number of citations in Scopus 5

Wallace, Michelle, Lings, Ian, Cameron, Roslyn, & Sheldon, Neroli (2014) Attracting and Retaining Staff : The Role of Branding and Industry Image. In Harris, Roger & Short, Tom (Eds.) Workforce Development : Perspectives and Issues. Springer, United States of America, pp. 19-36.
Number of citations in Scopus 2

Wallace, Michelle, Sheldon, Neroli, Cameron, Roslyn, & Lings, Ian (2014) What do young Australian engineers want? Strategies to attract this talent to less glamorous industries. In Short, Tom & Harris, Roger (Eds.) Workforce Development : Strategies and Practices. Springer, Singapore, pp. 33-44.

van Dessel, Maria & Patti, Charles (2011) Just give me the facts? literalism versus symbolism in B2B advertising. In Advice from the Top : The Expert Guide to B2B Marketing. Dog Ear Publishing, Colorado, USA, pp. 111-119.

Journal Article

An, Soontae, Jin, Hyun Seung, & Park, Eun Hae (2014) Children's advertising literacy for advergames : perception of the game as advertising. Journal of Advertising, 43(1), pp. 63-72.
Number of full-text downloads 216
Number of citations in Scopus 9
Number of citations in Web of Science® 9

Andrews, Lynda, Drennan, Judy, & Russell-Bennett, Rebekah (2012) Linking perceived value of mobile marketing with the experiential consumption of mobile phones. European Journal of Marketing, 46(3/4), pp. 357-386.
Number of full-text downloads 1,511
Number of citations in Scopus 12
Number of citations in Web of Science® 8

Andrews, Lynda, Russell-Bennett, Rebekah, & Drennan, Judy (2011) Capturing affective experiences using the SMS experience sampling (SMS-ES) method. International Journal of Market Research, 53(4), pp. 1-27.
Number of full-text downloads 437
Number of citations in Scopus 10
Number of citations in Web of Science® 5

Bianchi, Constanza (2011) The growth and international expansion of an emerging market retailer in Latin America. Journal of Global Marketing, 24(4), pp. 357-379.
Number of full-text downloads 194
Number of citations in Scopus 1

Bianchi, Constanza & Drennan, Judy (2012) Drivers of satisfaction and dissatisfaction for overseas service consumers : a critical incident technique approach. Australasian Marketing Journal, 20(1), pp. 97-107.
Number of full-text downloads 413
Number of citations in Scopus 7

Bougoure, Ursula Sigrid, Russell-Bennett, Rebekah, Fazal-E-Hasan, Syed, & Mortimer, Gary (2016) The impact of service failure on brand credibility. Journal of Retailing and Consumer Services, 31, pp. 62-71.
Number of citations in Scopus 2
Number of citations in Web of Science® 2

Briggs, Maxwell (2011) Pegasus Town : innovative marketing of a new property venture. Marketing Intelligence & Planning, 29(6), pp. 602-610.
Number of citations in Scopus 2

Cathcart, Abby & Neale, Larry (2012) Using technology to facilitate grading consistency in large classes. Marketing Education Review, 22(1), pp. 11-14.

Chapple, Larelle & Humphrey, Jacquelyn E. (2013) Does board gender diversity have a financial impact? Evidence using stock portfolio performance. Journal of Business Ethics.
Number of full-text downloads 514
Number of citations in Scopus 3
Number of citations in Web of Science® 15

Chell, Kathleen & Mortimer, Gary (2014) Investigating online recognition for blood donor retention : an experiential donor value approach. International Journal of Nonprofit and Voluntary Sector Marketing, 19(2), pp. 143-163.
Number of full-text downloads 102

Chen, Ching-Yaw, Sok, Phyra, & Sok, Keomony (2007) Exploring potential factors leading to effective training : an exclusive study on commercial banks in Cambodia. Journal of Management Development, 26(9), pp. 843-856.
Number of citations in Scopus 14

Chen, Hsiu-Li & Mathews, Shane (2017) Experiential brand deployment : improving tourism brand evaluations. Journal of Hospitality & Tourism Research, 41(5), pp. 539-559.

Chens, Ching-Yaw, Sok, Phyra, & Sok, Keomony (2008) Evaluating the competitiveness of the tourism industry in Cambodia : self-assessment from professionals. Asia Pacific Journal of Tourism Research, 13(1), pp. 41-66.
Number of citations in Scopus 17

Cornwell, T, Weeks, Clinton, & Roy, Donald (2005) Sponsorship-linked marketing: Opening the black box. Journal of Advertising, 34(2), pp. 21-42.
Number of citations in Web of Science® 148

Cornwell, T., Humphreys, Michael, Maguire, Angela, Weeks, Clinton, & Tellegen, Cassandra (2006) Sponsorship-linked marketing: The role of articulation in memory. Journal of Consumer Research, 33(3), pp. 312-321.
Number of full-text downloads 4,165
Number of citations in Scopus 112
Number of citations in Web of Science® 81

Darrat, Ali, Gilley, Otis, Li, Bin, & Wu, Sean (2011) Revisiting the risk/return relations in the Asian Pacific markets: New evidence from alternative models. Journal of Business Research, 64(2), pp. 199-206.
Number of citations in Scopus 10
Number of citations in Web of Science® 5

Daunt, Kate L. & Greer, Dominique A. (2015) Unpacking the perceived opportunity to misbehave: The influence of spatio-temporal and social dimensions on consumer misbehavior. European Journal of Marketing, 49(9/10), pp. 1505-1526.
Number of full-text downloads 77

Dootson, Paula, Beatson, Amanda, & Drennan, Judy (2016) Financial institutions using social media – do consumers perceive value? International Journal of Bank Marketing, 34(1), pp. 9-36.

Dootson, Paula, Mehta, Amisha M., Greer, Dominique, Tippett, Vivienne, Duncan, William D., Christensen, Sharon A., et al. (2015) [Conference abstract] Effective emergency messaging during natural disasters: An application of message compliance theories. Prehospital and Disaster Medicine, 30(1), s12-s13.
Number of full-text downloads 56

Dootson, Paula, Neale, Larry, & Fullerton, Sam (2014) When size matters: exploring perceptions and justifications of deviant consumer behavior. Advances in Consumer Research, 42, pp. 298-301.
Number of full-text downloads 98

Dootson, Paula, Pappalardo, Kylie, & Suzor, Nicolas (2016) Blocking access to illegal file-share websites won’t stop illegal downloading. The Conversation, December(15).
Number of full-text downloads 12

Dootson, Paula (2014) From fare evasion to illegal downloads : the cost of defiance. The Conversation, June(18).
Number of full-text downloads 141

Harris, Lloyd & Russell-Bennett, Rebekah (2015) All Anglos are alike? A study of whinging Poms and bloody-minded Aussies. Journal of Marketing Management, 31(7-8), pp. 827-855.
Number of citations in Web of Science® 1

Hatherell, William & Bartlett, Jennifer L. (2006) Positioning public relations as an academic discipline in Australia. Asia Pacific Public Relations Journal, 6(2), pp. 1-13.
Number of full-text downloads 612

Hogan, Stephen P., Perks, Keith J., & Russell-Bennett, Rebekah (2014) Identifying the key sociocultural influences on drinking behavior in high and moderate binge-drinking countries and the public policy implications. Journal of Public Policy & Marketing, 33(1), pp. 93-107.
Number of citations in Scopus 3
Number of citations in Web of Science® 2

Hourigan, Sally Rebecca & Bougoure, Ursula (2012) Towards a better understanding of fashion clothing involvement. Australasian Marketing Journal, 20, pp. 127-135.
Number of full-text downloads 596
Number of citations in Scopus 13

Johnston, Kim A. (2014) Public relations and engagement : theoretical imperatives of a multidimensional concept. Journal of Public Relations Research, 26(5), pp. 381-383.
Number of full-text downloads 121
Number of citations in Scopus 7
Number of citations in Web of Science® 6

Karanges, Emma R., Beatson, Amanda, Johnston, Kim A., & Lings, Ian (2014) Optimizing employee engagement with internal communication : a social exchange perspective. Journal of Business Market Management, 7(2), pp. 329-253.
Number of full-text downloads 309

Kerr, Gayle (2009) Apples, oranges and fruit salad : a Delphi study of the IMC educational mix. Journal of Marketing Communications, 15(2-3), pp. 119-137.
Number of full-text downloads 284
Number of citations in Scopus 9

Kerr, Gayle F. & Patti, Charles (2015) Strategic IMC : from abstract concept to marketing management tool. Journal of Marketing Communications, 21(5), pp. 317-339.
Number of citations in Scopus 2

Kitchen, Philip, Kerr, Gayle F., Schultz, Don, MCColl, Rod, & Pals, Heather (2014) The elaboration likelihood model : review, critique and research agenda. European Journal of Marketing, 48(11/12), pp. 2033-2050.
Number of citations in Scopus 7
Number of citations in Web of Science® 6

Kortt, Michael A., Steen, Todd, & Sinnewe, Elisabeth (2016) Church attendance, faith and the allocation of time: Evidence from Australia. International Journal of Social Economics. (In Press)

Kropp, Fredric & Zolin, Roxanne (2005) Technological entrepreneurship and small business innovation research programs. Academy of Marketing Science Review, 2005(7), pp. 1-16.

Labsomboonsiri, Saranya, Mathews, Shane, & Luck, Edwina (2017) An investigation of problem-solving support and relaxation motivations on e-WOM. Journal of Marketing Communications, 23(3), pp. 273-292.
Number of full-text downloads 27

Le, Jenny & Bartlett, Jennifer L. (2014) Managing impressions during institutional change – The role of organisational accounts in legitimation. Public Relations Inquiry, 3(3), pp. 341-360.

Leo, Cheryl & Russell-Bennett, Rebekah (2012) Investigating Customer-Oriented Deviance (COD) from a frontline employee's perspective. Journal of Marketing Management, 28(7-8), pp. 865-886.
Number of citations in Scopus 4

Lindgren, Timothy, Sinclair, Marta, & Miller, Dale (2010) Australian fashion designers: the potential nexus with China. Journal of Fashion Marketing and Management: an international journal, 14(4), pp. 598-614.
Number of citations in Scopus 1

Lings, Ian, Durden, Geoffrey, Lee, Nick, & Cadogan, John W. (2014) Socio-emotional and operational demands on service employees. Journal of Business Research, 67(10), pp. 2132-2138.
Number of citations in Scopus 4
Number of citations in Web of Science® 4

Lings, Ian N. (2004) Internal market orientation construct and consequences. Journal of Business Research, 57(4), pp. 405-413.
Number of full-text downloads 2,037
Number of citations in Scopus 112
Number of citations in Web of Science® 70

Lings, Ian N. & Owen, Kate M. (2007) Buying a sponsor's brand : the role of affective commitment to the sponsored team. Journal of Marketing Management, 23(5/6), pp. 483-496.
Number of full-text downloads 947

Luck, Edwina & Ginanti, Ayu (2013) Online environmental citizenship : blogs, green marketing and consumer sentiment in the 21st Century. Electronic Green Journal, 1(35), pp. 1-26.
Number of full-text downloads 485
Number of citations in Scopus 1

Mathews, Shane W., Healy, Marilyn J., & Wickramasekera, Rumintha (2012) The internetalisation of information, knowledge and interaction components of the firm’s internationalisation process. Journal of Marketing Management, 28(5-6), pp. 733-754.
Number of full-text downloads 503
Number of citations in Scopus 8

McDonnell, John, Beatson, Amanda T., & Huang, Chih-Hsuan (2011) Investigating relationships between relationship quality, customer loyalty and cooperation : an empirical study of convenience stores' franchise chain systems. Asia Pacific Journal of Marketing and Logistics, 23(3), pp. 367-385.
Number of full-text downloads 526
Number of citations in Scopus 4

McEniery, Ben (2014) Trade marks for the design and layout of retail premises. Australian Intellectual Property Journal, 24(3), pp. 167-185.
Number of full-text downloads 459

Mehta, Amisha & Xavier, Robina (2008) Towards a generic skills learning model in public relations: student perspectives on self evaluation. Asia Pacific Public Relations Journal, 9, pp. 139-150.
Number of full-text downloads 171

Mortimer, Gary (2017) Why Australian supermarkets continue to look to the UK for leadership. The Conversation, January(20).
Number of full-text downloads 9

Neale, Larry, Bellman, Steven, Treleaven-Hassard, Shiree, & Robinson, Jennifer A. (2013) Unlocking the "reminder" potential when viewers pause programs : results from a laboratory test of a new online medium. Journal of Advertising Research, 53(4), pp. 444-454.
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Nguyen, Doan T., DeWitt, Tom, & Russell-Bennett, Rebekah (2012) Service convenience and social servicescape : retail vs hedonic setting. Journal of Services Marketing, 26(4), pp. 265-277.
Number of citations in Scopus 10
Number of citations in Web of Science® 8

Palmeira, Mauricio, Pontes, Nicolas, Thomas, Dominique, & Shanker, Krishnan (2016) Framing as status or benefits? Consumers’ reactions to hierarchical loyalty program communication. European Journal of Marketing, 50(3/4), pp. 488-508.
Number of full-text downloads 23
Number of citations in Web of Science® 1

Pike, Steven (2017) Destination positioning and temporality: Tracking relative strengths and weaknesses over time. Journal of Hospitality and Tourism Management, 31, pp. 126-133.

Pike, Steven D. & Page, Stephen (2014) Destination marketing organizations and destination marketing : a narrative analysis of the literature. Tourism Management, 41, pp. 202-227.
Number of full-text downloads 48
Number of citations in Scopus 75
Number of citations in Web of Science® 53

Poch, Rebecca & Martin, Brett (2015) Effects of intrinsic and extrinsic motivation on user-generated content. Journal of Strategic Marketing, 23(4), pp. 305-317.
Number of citations in Scopus 4

Pontes, Nicolas, Palmeira, Mauricio, & Jevons, Colin (2017) Brand expertise and perceived consistency reversals on vertical line extensions: The moderating role of extension direction. Journal of Retailing and Consumer Services, 34, pp. 209-218.

Rothwell, Julia (2011) Bodies and language: process drama and intercultural language learning in a beginner language classroom. Research in Drama Education: the journal of applied theatre and performance, 16(4), pp. 575-594.
Number of citations in Scopus 8
Number of citations in Web of Science® 4

Rundle-Thiele, Sharyn & Russell-Bennett, Rebekah (2010) Patient influences on satisfaction and loyalty for GP services. Health Marketing Quarterly, 27(2), pp. 195-214.
Number of full-text downloads 372
Number of citations in Scopus 8

Russell-Bennett, Rebekah, Hartel, Charmine, & Drennan, Judy (2010) Consumer satisfaction and redress with a government third-party complaints agency. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 23.
Number of full-text downloads 233

Russell-Bennett, Rebekah, Yam, Alpha, Foth, Marcus, & Mulcahy, Rory (2017) How does serious m-game technology encourage low-income households to perform socially-responsible behaviors? Psychology & Marketing, 34(4), pp. 394-409.
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Schuster, Lisa , Drennan, Judy, & Lings, Ian (2013) Consumer acceptance of m-wellbeing services : a social marketing perspective. European Journal of Marketing, 47(9), pp. 1439-1457.
Number of full-text downloads 293
Number of citations in Scopus 16
Number of citations in Web of Science® 10

Silver, Jonathan D. (2010) The first global entertainment company : explaining Pathe's dominance in the pre-Hollywood film industry. Continuum: Journal of Media & Cultural Studies, 24(6), pp. 877-895.
Number of full-text downloads 656

Sok, Phyra & O'Cass, Aron (2011) Achieving superior innovation-based performance outcomes in SMEs through innovation resource–capability complementarity. Industrial Marketing Management, 40(8), pp. 1285-1293.
Number of citations in Scopus 32
Number of citations in Web of Science® 26

Sok, Phyra, O’Cass, Aron, & Sok, Keo Mony (2013) Achieving superior SME performance : overarching role of marketing, innovation, and learning capabilities. Australasian Marketing Journal, 21(3), pp. 161-167.
Number of citations in Scopus 16

Strong, Carolyn A. & Martin, Brett A.S. (2014) Effects of perspective taking and entitlement on consumers. Journal of Business Research, 67(9), pp. 1817-1823.
Number of citations in Scopus 3
Number of citations in Web of Science® 2

Zainuddin, Nadia, Previte, Josephine, & Russell-Bennett, Rebekah (2011) A social marketing approach to value creation in a Well-Women’s health service. Journal of Marketing Management, 27(3-4), pp. 361-385.
Number of full-text downloads 326
Number of citations in Scopus 23

Conference Paper

Andrews, Lynda, Sahama, Tony R., & Gajanayake, Randike (2014) Contextualising co-creation of value in electronic personal health records. In 16th International Conference on E-health, IEEE Communication Society, Natal, Brazil.
Number of full-text downloads 79

Beede, Park, Boddewyn, Jean, Dickinson, Sonia, Kerr, Gayle F., Mortimer, Kathleen, & Waller, David (2013) Towards a global framework for advertising self regulation. In Campbell, Colin & Ma, Junzhao (Eds.) Proceedings of the 16th Biennial World Marketing Congress - Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing, Academy of Marketing Science, Monash University, Melbourne, VIC, pp. 620-621.
Number of full-text downloads 202

Bianchi, Constanza (2003) Home depot in Chile: case study. In Proceedings of Annual CLADEA Conference 2003, CLADEA, Lima, Peru.
Number of full-text downloads 516

Brown, Mark R., Muchira, Rose, & Gottlieb, Udo (2005) Privacy concerns and purchase of travel product online. In Information and Communication Technologies in Tourism 2005, Springer, Innsbruck, Austria, pp. 285-295.
Number of full-text downloads 71

Fullerton, Sam, Neale, Larry, & Dootson, Paula (2014) Consumer misbehavior: a concurrent look at the impact that the size of the victim and size of the loss have on opinions regarding the acceptance or unacceptance of 12 questionable consumer actions. In VanMeter, Rebecca & Weiser, Jeri (Eds.) Society for Marketing Advances Conference, Society for Marketing Advances, New Orleans, LA, pp. 19-26.
Number of full-text downloads 198

Gligorijevic, Barbara & Luck, Edwina (2012) Engaging social customers : influencing new marketing strategies for social media information sources. In Khachidze, Vasil, Wang, Tim, Sohail, Siddiqui, Liu, Vincent, Cappuccio, Sergio, & Lim, Alicia (Eds.) Engaging Social Customers : Influencing New Marketing Strategies for Social Media Information Sources : International Conference, iCETS 2012, Springerlink, Tianjin Tianyu Hotel, Tianjin, China, pp. 25-40.
Number of citations in Web of Science® 2

Johnston, Kim A. (2013) Enacting community engagement in consumer organisations : A study of Australian banks. In (Ed.) Public Relations Institute of Australia Research Colloquium, 17 November 2013, University of South Australia, Adelaide, SA. (Unpublished)
Number of full-text downloads 271

Kerr, Gayle F. (2005) From the account manager’s conscience to top-of-mind : account planning in Australia. In Purchase, Sharon (Ed.) Proceeding of ANZMAC 2005 : Broadening the Boundaries, School of Business, University of Western Australia, University of Western Australia, Fremantle, Western Australia.
Number of full-text downloads 295

Letheren, Kate & Kuhn, Kerri-Ann (2013) I’m friends with Louie the Fly, not Mortein : Conceptualising the new brand relationships on social media. In Campbell, Colin & Ma, Junzhao (Eds.) Looking Forward, Looking Back : Drawing on the Past to Shape the Future of Marketing : Proceedings of the 16th Biennial World Marketing Congress, Academy of Marketing Science, Monash University, Melbourne.

Mathews, Shane & Bianchi, Constanza C. (2010) Internet usage, internet marketing intensity and international marketing growth. In Proceedings of the Global Marketing Conference : Marketing in a Turbulent Environment, Tokyo.
Number of full-text downloads 1,362

Pontes, Nicolas (2014) Increasing attractiveness of high-end products. In CLAV – Congresso Latino-Americano de Varejo, 23-24 October 2014, São Paulo, Brazil. (Unpublished)
Number of full-text downloads 31

Pontes, Nicolas & Jevons, Colin (2010) Price effects on vertical brand extensions: A conceptual framework. In 6thThought Leaders International Conference in Brand Management, April 18-20 2010, Lugano, Switzerland. (Unpublished)
Number of full-text downloads 58

Pontes, Nicolas & Jevons, Colin (2009) Vertical brand extensibility: A conceptual framework. In Tojib, Dewi (Ed.) Proceedings of ANZMAC 2009, ANZMAC, Melbourne, Vic.
Number of full-text downloads 5

Russell-Bennett, Rebekah, Hartel, Charmine, Russell, Kay, & Previte, Josephine (2012) It's all about me! Emotional ambivalence Gen-Y blood-donors. In Mickelsson, Jacob & Helkkula, Anu (Eds.) Proceedings from the AMA SERVSIG Internaitional Service Research Conference, Hanken School of Economics, Helsinki, Finland, p. 43.

Zhang, Meng, Gable, Guy, & Rai, Arun (2016) A systematic approach to conceptualization. In Information Systems Foundations: Theorising Digital Innovation, 15 - 16 September 2016, Canberra, A.C.T.
Number of full-text downloads 42

Conference Item

Dootson, Paula (2014) Deviant consumer behaviour : a qualitative exploration. In Australia New Zealand Marketing Academy Conference (ANZMAC) : Engaging with Our Future, 1-4 December 2014, Auckland, New Zealand. (Unpublished)
Number of full-text downloads 50

Mortimer, Gary (2013) Healthcare channel consumer insights : supermarkets, pharmacy & general practitioners. In Australian Self-Medicating Industry Conference (ASMI 2013), 14 November 2013, Sydney, NSW.
Number of full-text downloads 41

Mortimer, Gary (2012) Insight into the pain customer : how to improve the value proposition for community pharmacy. In Australian Pharmacy Professional Conference (APP 2012), 8-11 March 2012, Gold Coast, QLD.
Number of full-text downloads 20

Pontes, Nicolas, Palmeira, Mauricio, & Jevons, Colin (2011) Range effects on vertical brand extensions. In Yi, Zhihong, Xiao, Jing Jian, Cotte, June, & Price, Linda (Eds.) ACR Asia-Pacific Conference, 16-18 Jun 2011, Beijing, China.
Number of full-text downloads 8

Quilliam, Elizabeth Taylor, McAlister, Anna R., Huddleston, Patricia, Richards, Jef I., Kerr, Gayle F., & Pontes, Nicolas (2015) Challenges in participant recruitment and data collection: A multi-national perspective. In American Academy of Advertising Global Conference, 9-12 July 2015, Auckland, New Zealand. (Unpublished)
Number of full-text downloads 3


Martin, Jillian & Mortimer, Gary (2013) Online Customer Experience : What is the Experience and how is it Difference for Frequent and Infrequent Purchasers, Age Cohorts and Gender Groups? Queensland University of Technology, Business School, Brisbane, QLD.
Number of full-text downloads 82

Mortimer, Gary (2014) Dalby Shopping Precinct Survey Report : Consumer Attitudes towards Proposed Extended Trading Hours at Dalby. Queensland University of Technology, Business School, Brisbane, QLD.
Number of full-text downloads 135

Mortimer, Gary (2014) Leaders in Local : Exploring Consumers‘ Purchase Intentions of Locally Produced Foods. Queensland University of Technology, Business School, Brisbane, QLD.
Number of full-text downloads 35

Mortimer, Gary (2014) Mt Isa Shopping Precinct Survey Report : Consumer Attitudes towards Proposed Extended Trading Hours at Mt Isa. Queensland University of Technology, Business School, Brisbane, QLD.
Number of full-text downloads 98


Working Paper

Chan, Taizan, Fielt, Erwin, Gable, Guy G., & Stark, Karen A. (2010) Business service management : service and service quality. Smart Services CRC Pty Ltd, Eveleigh NSW, Australia. [Working Paper]
Number of full-text downloads 373


Russell-Bennett, Rebekah, Drennan, Judy, Mulcahy, Rory, Johnson, Daniel M., Foth, Marcus, & King, Neil A. (2015) Submission for the Queensland Government Parliamentary Inquiry into personal health promotion interventions using telephone and web-based technologies. Queensland University of Technology.
Number of full-text downloads 99

This list was generated on Sun May 28 10:12:08 2017 AEST.