QUT ePrints

Browse by Supervisor: Brenders, David

Up a level
Export as [feed] RSS 1.0 [feed] Atom [feed] RSS 2.0
Jump to: Masters by Research
Number of items: 1.

Masters by Research

Hope, Peter C (2002) Service failure and recovery : relational aspects of communication in the service encounter. Masters by Research thesis, Queensland University of Technology.

This list was generated on Sat Jun 15 16:41:37 2013 EST.