The factors that influence private health insurance holders' choice between public and private emergency departments at the time of emergency

(2017) The factors that influence private health insurance holders' choice between public and private emergency departments at the time of emergency. PhD thesis, Queensland University of Technology.

Description

This is the first study to examine the issues relating to choice between public and private emergency departments in an Australian setting. This study has identified that the key factors influencing the choice were affordability and perceptions of the quality of service provided. The research provides valuable insight for future planning by identifying the factors that if addressed may help improve patient’s access to emergency care.

Impact and interest:

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554 since deposited on 10 Feb 2017
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ID Code: 103096
Item Type: QUT Thesis (PhD)
Supervisor: FitzGerald, Gerard, Hou, Janet, & Toloo, Sam
Keywords: Emergency services/care, Emergency department, Emergency health system, Choice, Factors, Private/public hospital, Quality of care, Long waiting times, Out-fo-pocket payment, Perception
DOI: 10.5204/thesis.eprints.103096
Divisions: Past > QUT Faculties & Divisions > Faculty of Health
Past > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Public Health & Social Work
Institution: Queensland University of Technology
Deposited On: 10 Feb 2017 01:40
Last Modified: 04 Sep 2017 14:42