Effects of source and crisis attribution on organisational trustworthiness in news media reporting

(2018) Effects of source and crisis attribution on organisational trustworthiness in news media reporting. Master of Philosophy thesis, Queensland University of Technology.

Description

In an age of fake news and churn-based journalism (or churnalism), how media process content to create news is a vital for readers and the organisations that use news media as a communication channel during crises. This study builds on existing research in the field of crisis communication to elaborate how media content such as sources and their attributions of blame influences trust during an organisational crisis event.

Impact and interest:

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ID Code: 119037
Item Type: QUT Thesis (Master of Philosophy)
Supervisor: Mehta, Amisha & Martin, Brett
Keywords: Trustworthiness, Organisational trustworthiness, Crisis communication, Crisis attribution, Churnalism, News media
DOI: 10.5204/thesis.eprints.119037
Divisions: Past > QUT Faculties & Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Institution: Queensland University of Technology
Deposited On: 26 Jun 2018 03:08
Last Modified: 26 Jun 2018 03:08