Effects of source and crisis attribution on organisational trustworthiness in news media reporting
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Elissa Lewis Thesis (PDF 684kB) |
Description
In an age of fake news and churn-based journalism (or churnalism), how media process content to create news is a vital for readers and the organisations that use news media as a communication channel during crises. This study builds on existing research in the field of crisis communication to elaborate how media content such as sources and their attributions of blame influences trust during an organisational crisis event.
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ID Code: | 119037 |
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Item Type: | QUT Thesis (Master of Philosophy) |
Supervisor: | Mehta, Amisha & Martin, Brett |
Keywords: | Trustworthiness, Organisational trustworthiness, Crisis communication, Crisis attribution, Churnalism, News media |
DOI: | 10.5204/thesis.eprints.119037 |
Divisions: | Past > QUT Faculties & Divisions > QUT Business School Current > Schools > School of Advertising, Marketing & Public Relations |
Institution: | Queensland University of Technology |
Deposited On: | 26 Jun 2018 03:08 |
Last Modified: | 26 Jun 2018 03:08 |
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