Developing a human perspective to the digital divide in the 'smart city'

Partridge, Helen L. (2004) Developing a human perspective to the digital divide in the 'smart city'. In Partridge, Helen (Ed.) Australian Library and Information Association Biennial Conference, 21-24 September 2004, Gold Coast, Queensland, Australia.

PDF (99kB)


This paper will outline a research in progress that explores the psychological barriers that prevent people within community from integrating information and communication technology into their lives. The research will use the Social Cognitive Theory by Bandura (1986) to examine the psychology of the digital divide. This theory postulates that a person will act according to their perceived capabilities and the anticipated consequences of their actions. Participants in the study will be members of the Brisbane community. Self-administered surveys will be used for data collection. The surveys will gather data on demographics, Internet usage and Internet self-efficacy. As part of its commitment to developing the Smart City, the Brisbane City Council (BCC) provides support to the current research project by allowing participants to be drawn from the 32 branches of the BCC library service. The current research is significant, as it will expand current understanding of a phenomenon that has far reaching social and economic implications. This research will aid in developing a clearer and more comprehensive picture of the digital divide, which will allow organisations, such as public libraries, to better develop and tailor services and programs to more accurately and effectively narrow the gap between the information rich and information poor in society. Thus, allowing all members of community to have an equal chance of establishing and maintaining productive personal and professional lives in this rapidly emerging digital age.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

2,145 since deposited on 16 May 2005
344 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 1299
Item Type: Conference Paper
Refereed: No
Additional URLs:
Keywords: digital divide, control psychology, internet self efficacy, information rich, information poor, information society, information ethics
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700)
Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2004 (please consult author)
Deposited On: 16 May 2005 00:00
Last Modified: 09 Jun 2010 12:24

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page