Learning new practices in small business: engagement and localised support

Ehrich, Lisa C. & Billett, Stephen (2004) Learning new practices in small business: engagement and localised support. Education and Training, 46(8/9), pp. 501-509.

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Discusses the findings of a study that investigated how the learning of innovative practices might best proceed in small businesses. The recent implementation of the Goods and Service Tax (GST) in Australia presented an opportunity for understanding how small business operatives learned to implement a new practice. The procedures comprised semi¬-structured interviews with 30 small businesses about how they had learned about and implemented the GST. A case study was written about each small business' experience that were verified for their accuracy by each small business. These case studies became the data source. It was found that the small business operatives that appeared to have learned most about the GST were those who were highly engaged in the task of learning about the GST - active learners and also accessed high levels of support from localised sources. A typology comprising dimensions of support needed and engagement by small business operatives was synthesised from the findings and is discussed.

Impact and interest:

1 citations in Scopus
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ID Code: 1387
Item Type: Journal Article
Refereed: Yes
Keywords: small enterprises, learning, workplace practices Australia
DOI: 10.1108/00400910410569623
ISSN: 0040-0912
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > OTHER EDUCATION (139900) > Education not elsewhere classified (139999)
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2004 Emerald
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 23 May 2005 00:00
Last Modified: 24 Jun 2017 14:37

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