Clinician interpersonal communication skills and contact lens wearers' motivation, satisfaction, and compliance

Thompson, Briony M., Collins, Michael J., & Hearn, Gregory N. (1990) Clinician interpersonal communication skills and contact lens wearers' motivation, satisfaction, and compliance. Optometry and Vision Science, 67(6), pp. 673-678.


Abstract Only

The relation between the practitioner and patient may have important effects upon the safety and success of contact lens wear. In this study we investigated the interrelations among clinicians' interpersonal communication skills and patients' motivation, satisfaction, and compliance with care and maintenance instructions. These variables were measured through questionnaires and interviews. Significant associations were found among many aspects of the clinicians' interpersonal skills and aspects of the patients' motivation and satisfaction. These findings are consistent with those from other health care settings and indicate that the quality of the contact lens practitioner's interpersonal skills can substantially influence patient outcomes and perceptions.

Impact and interest:

17 citations in Scopus
11 citations in Web of Science®
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ID Code: 1443
Item Type: Journal Article
Refereed: Yes
Additional Information: Self-archiving of the author-version is not yet supported by this publisher. For more information, please refer to the journal’s website or contact the author. NOTE: The contents of this journal can be freely accessed online via the journal’s web page (see hypertext link) 12 months after publication. Michael Collins, email:,.au
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ISSN: 1040-5488
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 1990 Lippincott Williams & Wilkins
Deposited On: 17 Oct 2005 00:00
Last Modified: 15 Jan 2009 06:39

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