Action Research in the Design of New Media and ICT Systems

Hearn, Gregory N. & Foth, Marcus (2005) Action Research in the Design of New Media and ICT Systems. In Kwansah-Aidoo, Kwamena (Ed.) Topical Issues in Communications and Media Research. Nova Science, New York, NY, pp. 79-94.


In this chapter, we introduce action research as a methodology that lends itself well to the emerging issues in the design, delivery and research of ICT systems and new media applications. We establish the relevance and rationale of action research by reviewing and critiquing the established epistemology in media and communication studies. Our analysis suggests that if action research approaches are adopted more in media and communication studies, they will enable the field to ground the study of media and communication by addressing real human and social problems. Action research presents a method of inquiry which finally resolves the tension between the observer and the observed by involving the observer in the experiences of the observed. This links up with the potential of action research to improve the design process and therefore the design of new media systems. The chapter sheds light onto the use of action research in the context of user-centred design of ICT and new media to produce actionable knowledge through learning and concludes by implying a number of imperatives in the future design of new media systems.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

1,731 since deposited on 10 Feb 2006
104 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 1910
Item Type: Book Chapter
Additional Information: Posted with the permission of the copyright owner for your personal use only. No further distribution is permitted without permission of the copyright owner.
Additional URLs:
Keywords: action research, information and communication technology, new media
ISBN: 1594542791
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Urban Sociology and Community Studies (160810)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Copyright Owner: Copyright 2005 Nova Science
Deposited On: 10 Feb 2006 00:00
Last Modified: 29 Feb 2012 13:14

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page