The effects of redundancy in user-interface design on older users

Reddy, Gudur Raghavendra, , , , & Mahar, Douglas (2020) The effects of redundancy in user-interface design on older users. International Journal of Human Computer Studies, 137, Article number: 102385.

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Description

This paper presents an experiment designed to investigate if redundancy in an interface has any advantage over either words-based or symbols-based interfaces for older people during early or intermittent encounters with a device. Although older people used all three interfaces more slowly and less intuitively than younger ones, interestingly there were no age differences in terms of errors made on the words-based interface. In terms of differences between interfaces, older people (65+) completed tasks on the words-based interface faster and more intuitively than on the redundant (words and symbols) interface. Younger participants completed tasks faster on the redundant interface. Overall, this research suggests that a simple words-based interface is most effective for older users and that recommendations to use redundant interfaces for greater usability for older people may need to be re-visited.

Impact and interest:

12 citations in Scopus
6 citations in Web of Science®
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ID Code: 197616
Item Type: Contribution to Journal (Journal Article)
Refereed: Yes
ORCID iD:
Blackler, Aletheaorcid.org/0000-0002-9406-2645
Popovic, Vesnaorcid.org/0000-0002-7552-8446
Thompson, M. Helenorcid.org/0000-0001-7006-3646
Measurements or Duration: 19 pages
Additional URLs:
Keywords: Aging, Interface design, Intuitive interaction, Redundancy
DOI: 10.1016/j.ijhcs.2019.102385
ISSN: 1071-5819
Pure ID: 46736098
Divisions: Current > Research Centres > Centre for Data Science
Current > Research Centres > Design Lab
Past > QUT Faculties & Divisions > Creative Industries Faculty
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Past > QUT Faculties & Divisions > Science & Engineering Faculty
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Current > QUT Faculties and Divisions > Faculty of Science
Current > QUT Faculties and Divisions > Faculty of Creative Industries, Education & Social Justice
Funding Information: This research was funded by the Australian Research Council under project number DP0877964 .
Copyright Owner: 2020 Elsevier Ltd.
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Deposited On: 16 Mar 2020 02:02
Last Modified: 06 Jul 2024 01:38