Geographic information systems implementation analysis: an examination of evaluation methodology

An evaluation was carried out of the implementation process of a geographical information system developed for assistance with the analysis of land claims. The system being implemented was the Aboriginal and Torres Strait Islander Land Claims System (ATSILCS). Preliminary analysis of the utility of the standard quality characteristics taking into account the software quality and information system evaluation literature has been carried out. It has been found that the standard criteria are oriented towards operational and maintenance staff, rather than end users, and are identifiable with older, more stable business areas. Further criteria such as those relating to flexibility should be included for effective end-user evaluation.