Technology-Enabled Service Delivery in Environmental Charities
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Description
The implementation and improvement of technology use by non-profit organisations is important given the significant role technology plays in the delivery of services in communities. By examining six Australian environmental charities, this study aims to understand how non-profits adopt and adapt digital technologies when delivering services to their stakeholders, and the roles technology plays in fulfilling their mission. We examined publicly available documents of six large environmental charities in Australia, to understand how technology in many presentations supports service delivery and communication with stakeholder groups. Our findings provide insights into how non-profits align technology, stakeholders and service delivery, and build understanding of what technology enablement brings to the non-profit sector
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| ID Code: | 235221 | ||||||
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| Item Type: | Chapter in Book, Report or Conference volume (Conference contribution) | ||||||
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| Measurements or Duration: | 16 pages | ||||||
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| ISBN: | 978-0-6481109-7-2 | ||||||
| Pure ID: | 115270734 | ||||||
| Divisions: | Current > Research Centres > Centre for Future Enterprise Current > QUT Faculties and Divisions > Faculty of Business & Law Current > Schools > School of Accountancy Current > Schools > School of Economics & Finance Current > QUT Faculties and Divisions > Faculty of Science Current > Schools > School of Information Systems |
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| Copyright Owner: | Consult author(s) regarding copyright matters | ||||||
| Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au | ||||||
| Deposited On: | 13 Sep 2022 05:55 | ||||||
| Last Modified: | 29 Feb 2024 22:33 |
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