A FR.E.S.H idea

Bennett, Matthew John-Paul, Doshi, Shyam, & Vale, Gilson (2009) A FR.E.S.H idea. (Unpublished)

Description

This paper explores the possibility of including human factoring in a business process model. The importance of doing so is twofold: (1) The organization becomes transparent in its processes as all participants (human, activities and events) are identifiable. (2) Including human factoring allows organizations to hire accordingly to the process needs. (3) Human factoring alleviates the current work related stress that is being encountered. (4) Enable quicker transition for newer employees into job scope. This was made possible by including a human behaviour layer in between pools within a process to depict human behaviour and feeling. Future work includes having a human thought symbol and a human interaction symbol included into the Business Process Modelling Notation (BPMN).

Impact and interest:

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ID Code: 28109
Item Type: Other Contribution
Refereed: No
Pure ID: 57109278
Divisions: Past > QUT Faculties & Divisions > QUT Business School
Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Research Centres > CRC for Diagnostics
Copyright Owner: Copyright 2009 the authors.
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Deposited On: 25 Oct 2009 23:49
Last Modified: 03 Mar 2024 09:38