Passengers in the airport: Artefacts and activities

, , & (2009) Passengers in the airport: Artefacts and activities. In Paay, J, Viller, S, & Kjeldskov, J (Eds.) Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7. Computer-Human Interaction Special Interest Group (CHISIG), Online, pp. 349-352.

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Description

This study addresses the ordinary activities of passengers in airports. Using observational techniques we investigated how passenger activities are mediated by artefacts, in this the bags that people carry. The relationship between passengers and their bags is shown to be complex and contingent on many factors. We report on our early research in the airport and document an emerging taxonomy of passenger activity. The significance of this research is in the contribution made to an understanding of passenger activities which could contribute to the design of future technologies for passenger facilitation and to airport terminal design.

Impact and interest:

10 citations in Scopus
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584 since deposited on 25 Mar 2010
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ID Code: 31029
Item Type: Chapter in Book, Report or Conference volume (Conference contribution)
ORCID iD:
Kraal, Benorcid.org/0000-0001-8484-0637
Popovic, Vesnaorcid.org/0000-0002-7552-8446
Measurements or Duration: 4 pages
DOI: 10.1145/1738826.1738894
ISBN: 978-1-60558-854-4
Pure ID: 31891657
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > QUT Faculties & Divisions > Creative Industries Faculty
Current > Schools > School of Design
Current > Research Centres > Law and Justice Research Centre
Funding:
Copyright Owner: Copyright 2009 the authors and CHISIG
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Deposited On: 25 Mar 2010 01:23
Last Modified: 07 Mar 2024 15:43