Evaluation instrument for e-government websites
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Description
An instrument for evaluating the quality of government websites is described. It takes the form of a questionnaire resident within spreadsheet or database software so that an automatically determined evaluation may be indicated following input of data. The 106 questions included are derived from previous research regarding significant components of successful websites, along with interviews with developers of portals at different levels of Australian government. The instrument may be easily tailored to accommodate varying requirements at different levels of government, and used as a basis for extended internal evaluation of their own websites by agencies. The instrument also embodies explanations of the survey questions that are asked, along with advice on how to determine sought-after information from sites.
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| ID Code: | 3113 |
|---|---|
| Item Type: | Contribution to conference (Paper/Presentation) |
| Refereed: | No |
| Additional Information: | The instrument described in this paper may be obtained on request from m.middleton@qut.edu.au. An extended version of this paper which includes a detailed appendix has been published as Henriksson, A., Yi, Y., Frost, B., & Middleton, M. (2007). Evaluation instrument for e-government websites. Electronic Government: an International Journal 4(2): 204-226. |
| Keywords: | e, evaluation instruments, government, government websites, survey questions, website evaluation |
| Pure ID: | 57188336 |
| Divisions: | Past > QUT Faculties & Divisions > Faculty of Science and Technology Past > Research Centres > CRC for Diagnostics |
| Copyright Owner: | Copyright 2006 (please consult author) |
| Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au |
| Deposited On: | 09 Oct 2006 00:00 |
| Last Modified: | 03 Mar 2024 09:01 |
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