An innovative strategy for developing competence in food service management

Capra, Sandra, Hickman, Ingrid, Hannan-Jones, Mary T., & Payne, Janette E. (2002) An innovative strategy for developing competence in food service management. Focus on Health Professional Education: A Multidisciplinary Journal, 4(2), pp. 39-47.


Foodservice, its organisation and management is one of three essential components of professional practice within dietetics. National minimum standards for competence in foodservice requires practical experience in the workforce which can lead to saturation of professional practice sites. Innovative approaches to fulfil requirements are necessary if competence based learning is to be sustained. A seven day camp for 2200 people was used as a site for students to attain competence in foodservice management. Students completed the three phase planning, implementation and evaluation of the centrally catered foodservice for the residential camp. Phase 1 was the theoretical planning and development of recipes and menus. Recipes were selected to meet the nutritional needs of the camp participants. Phase 2 was the practical application and management of the foodservice system during the camp. Students were divided into semi-autonomous work groups and managed the preparation, distribution and collection of all meals and snacks. Phase 3 was the evaluation of the project in terms of learning and assessment of competencies. The innovative elements of this teaching were the residential approach, the semi-autonomous work teams, the “inability to avoid‿ and the ability of students to receive immediate feedback on their decisions. This style of teaching promoted leadership skills, initiative and flexibility in those that participated as well as reducing the burden of student placements at traditional sites. This opportunity allowed dietetic students to demonstrate competence in foodservice management in an innovative manner while gaining other less tangible skills that can greatly enhance professional practice

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ID Code: 365
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: foodservice, training, education, strategies, professional competence, nutrition, dietetics
ISSN: 1442-1100
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > PUBLIC HEALTH AND HEALTH SERVICES (111700)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2002 Australasian and New Zealand Association for Medical Education
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher: This journal is available online
Deposited On: 01 Dec 2004 00:00
Last Modified: 10 Aug 2011 14:38

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