Enterprise Management Systems: Usage, Audit, And Control Issues

Green, Peter, Best, Peter J., & Indulska, Marta (2004) Enterprise Management Systems: Usage, Audit, And Control Issues. In Accounting & Finance Association of Australia & New Zealand (AFAANZ) Conference, July 2004, Alice Springs.


Today, organisations may have production applications running on tens, even hundreds of servers, spread geographically throughout the organisation. In such an environment, organisations cannot rely entirely on human operators/administrators. Moreover, the organisation needs centralised control over the operation of these corporate servers. In such circumstances, organisations will look to software assistance through packages collectively known as Enterprise Management Systems (EMS). The main objective of this study is to identify, based on survey responses, the extent of use of EMS products in Australian organisations as well as identify the functionality used and the critical issues that arise from the introduction of EMS products. While the survey showed that over 50% of responding Australian organizations did not utilise EMS products, the remaining respondents identified operating system management, standardised reporting and user notification as the most frequently used EMS functionality. Furthermore, among the many identified issues that arise when EMS is introduced, multiskilling staff and lack of qualified staff were the most frequent obstacles to EMS utilisation. The results obtained through the administration of the survey are also compared with the results obtained from a previous study of five large organisations.

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ID Code: 5189
Item Type: Conference Paper
Refereed: Yes
Keywords: Enterprise Management Systems, Lights Out Operation, IS Audit and IS controls
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > ACCOUNTING AUDITING AND ACCOUNTABILITY (150100) > Auditing and Accountability (150102)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Copyright Owner: Copyright 2004 (The authors)
Deposited On: 10 Oct 2006 00:00
Last Modified: 14 Jul 2014 03:44

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