User expertise in contemporary information systems : conceptualization, measurement and application
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Sharmistha Dey Thesis
(PDF 1MB)
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Description
This research proposes a method for identifying user expertise in contemporary Information Systems (IS). It also proposes and develops a model for evaluating expertise. The aim of this study was to offer a common instrument that addresses the requirements of a contemporary Information System in a holistic way. This study demonstrates the application of the expertise construct in Information System evaluations, and shows that users of different expertise levels evaluate systems differently.
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ID Code: | 63181 |
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Item Type: | QUT Thesis (PhD) |
Supervisor: | Bruce, Christine & Sawang, Sukanlaya |
Keywords: | User Competence, Expertise, Self-efficacy, Enterprise Systsms, Cognitive competence, System Success |
Divisions: | Past > QUT Faculties & Divisions > QUT Business School Past > QUT Faculties & Divisions > Science & Engineering Faculty Current > Schools > School of Management Current > Schools > School of Information Systems |
Institution: | Queensland University of Technology |
Deposited On: | 08 Oct 2013 05:36 |
Last Modified: | 05 May 2021 14:44 |
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