Curiosity to cupboard: self reported disengagement with energy use feedback over time

, , , & (2013) Curiosity to cupboard: self reported disengagement with energy use feedback over time. In Shen, H, Paay, J, Smith, R, Wyeld, T, & Calder, P (Eds.) Proceedings of the 25th Australian Computer-Human Interaction Conference (OzCHI 2013): Augmentation, Application, Innovation, Collaboration. Association for Computing Machinery, United States, pp. 245-254.

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This paper discusses findings made during a study of energy use feedback in the home (eco-feedback), well after the novelty has worn off. Contributing towards four important knowledge gaps in the research, we explore eco-feedback over longer time scales, focusing on instances where the feedback was not of lasting benefit to users rather than when it was. Drawing from 23 semi-structured interviews with Australian householders, we found that an initially high level of engagement gave way over time to disinterest, neglect and in certain cases, technical malfunction. Additionally, preconceptions concerned with the “purpose” of the feedback were found to affect use. We propose expanding the scope of enquiry for eco-feedback in several ways, and describe how eco-feedback that better supports decision-making in the “maintenance phase”, i.e. once the initial novelty has worn off, may be key to longer term engagement.

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36 citations in Scopus
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ID Code: 65130
Item Type: Chapter in Book, Report or Conference volume (Conference contribution)
ORCID iD:
Buys, Laurieorcid.org/0000-0001-8917-0863
Roe, Paulorcid.org/0000-0002-4892-1509
Brereton, Margotorcid.org/0000-0002-0982-3404
Measurements or Duration: 10 pages
DOI: 10.1145/2541016.2541025
ISBN: 978-1-4503-2525-7
Pure ID: 32485010
Divisions: Past > QUT Faculties & Divisions > Creative Industries Faculty
Past > QUT Faculties & Divisions > Science & Engineering Faculty
Funding:
Copyright Owner: Copyright 2013 ACM
Copyright Statement: Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. OzCHI?13, November 25 - 29 2013, Adelaide, Australia.
Deposited On: 05 Dec 2013 02:09
Last Modified: 28 Feb 2025 09:00