Measuring the technical competence of repeat public-sector clients

Manley, Karen & McFallan, Stephen L. (2006) Measuring the technical competence of repeat public-sector clients. In CRC for Construction Innovation – Clients Driving Innovation – Moving Ideas into Practice, 12-14 March, 2006, Gold Coast, Queensland.


A broad based industry survey investigates whether repeat public sector construction clients are technically competent, measured by their in-house innovation performance. The study covered non-residential building and civil work in three Australian States – New South Wales, Victoria and Queensland. Data were collected via a large scale mail survey undertaken in 2004 which covered 38% of key construction organisations in the study population. Descriptive statistical methods are employed to give an indication of the relative level of technical competence held by repeat public sector clients compared to contractors, consultants and suppliers. Such competence is taken to be reflected in a number of innovation indicators. The results show a high level of technical competence held by repeat public sector clients. As the literature reports a relationship between technical competence and innovation leadership ability, this finding has positive implications in terms of industry development potential. This research has immediate benefits in giving the construction industry more confidence in the quality of leadership shown by government clients. It also provides the basis for further research examining the link between the technical competence of clients and industry perceptions of client leadership.

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ID Code: 7420
Item Type: Conference Paper
Refereed: Yes
Additional Information: For more information, please contact the author :
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Keywords: clients, technical competence, innovation, public sector, CRC for Construction Innovation, Program A : Business and Industry Development, Project 2004-021-A : Building Research Innovation Technology and Environment
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
Divisions: Current > Research Centres > CRC Construction Innovation
Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2006 Icon.Net Pty Ltd
Copyright Statement: The Participants of the CRC for Construction Innovation have delegated authority to the CEO of the CRC to give Participants permission to publish material created by the CRC for Construction Innovation. This delegation is contained in Clause 30 of the Agreement for the Establishment and Operation of the Cooperative Research Centre for Construction Innovation. The CEO of the CRC for Construction Innovation gives permission to the Queensland University of Technology to publish the papers/publications provided in the collection in QUT ePrints provided that the publications are published in full. Icon.Net Pty Ltd retains copyright to the publications. Any other usage is prohibited without the express permission of the CEO of the CRC. The CRC warrants that Icon.Net Pty Ltd holds copyright to all papers/reports/publications produced by the CRC for Construction Innovation.
Deposited On: 08 May 2007 00:00
Last Modified: 29 Feb 2012 13:21

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