Superstars and disloyal football fans: factors influencing attraction to competition

Hoegele, Daniel, Schmidt, Sascha, & (2014) Superstars and disloyal football fans: factors influencing attraction to competition. Sport, Business and Management: An International Journal, 4(4), pp. 298-316.

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Description

Purpose – The purpose of this paper is to examine the effect of superstars (and other factors) on football fans’ attraction to competition (i.e. disloyal behavior). Design/methodology/approach – A proprietary data set including archival data on professional German football players and clubs as well as survey data of more than 900 football fans is used. The hypotheses are tested with two-sample mean-comparison t-tests and multivariate probit models. Findings – This study provides evidence that superstars both attract new fans and contribute to the retention of existing fans. While the presence of superstars, team loyalty and team identification prevent football fans from being attracted to competition, the team's recent performance seems to have no effect. Fans who select their favorite player from a competing team rather choose superstars, young players, players who are known for exemplary behavior and defenders. Originality/value – This paper contributes to existing research by expanding the list of antecedents of disloyalty and by being the first to employ independent, quantitative data for the assessment of superstar characteristics in the context of team loyalty.

Impact and interest:

11 citations in Scopus
8 citations in Web of Science®
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ID Code: 78812
Item Type: Contribution to Journal (Journal Article)
Refereed: Yes
ORCID iD:
Torgler, Bennoorcid.org/0000-0002-9809-963X
Measurements or Duration: 19 pages
Keywords: Attraction, Customer loyalty, Fans, Football, Superstars, Team loyalty
DOI: 10.1108/SBM-12-2013-0047
ISSN: 2042-678X
Pure ID: 32729078
Divisions: Past > QUT Faculties & Divisions > QUT Business School
Current > Schools > School of Economics & Finance
Copyright Owner: Consult author(s) regarding copyright matters
Copyright Statement: This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au
Deposited On: 19 Nov 2014 23:12
Last Modified: 26 Jun 2024 11:51